Plymbridge House

3 Plymbridge Road, Plympton, Plymouth PL7 4LD
Submit a Review
9.9 70 Reviews
  • Plymbridge House, Plymouth
Plymbridge House is a former vicarage which has been extended and converted to provide care and support to residents. The home is located in a residential area of Plympton with nearby access to Plymouth with local shops located a short walking distance from the home. The home boasts a varied activities programme with lots to do but also quiet spaces for those that prefer. Bedrooms are a range of sizes with different facilities and welcome individuals in making the room their own.

Plymbridge has an outstanding reputation locally. Plymbridge House has close links with St Luke’s Hospice, and is accredited with their Six Steps, providing caring and compassionate end of life care.

Show Plymbridge House on the Map

Care Provided by Plymbridge House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Martyn Dawes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Plymbridge House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,395
    • Self-Funded Residential Dementia Care £1,000 – £1,400

  • The fees are provided as guidance and an individual assessment will help confirm the fee
  • (these prices are only a guideline, please contact Plymbridge House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home look forward to welcoming visitors. Should you wish to meet the manager making an appointment would be recommended.


  • Parking

  • Parking is available at Plymbridge House


Plymbridge House Reviews (70)

Total of 70, showing 1-20
9.9

Plymbridge House has a Review Score of 9.9 (9.897) out of 10, based on 40 reviews in the last 2 years. Over all time Plymbridge House has 70 reviews.

Overall Experience

  • 58
  • 11
  • 0
  • 1
  • 0

Date Published

70
10
28
40
30

Review from Corrine D (Granddaughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home staff are always friendly and very attentive to both my Grandad and family. Nothing is ever too much trouble.
Grandad has been a resident in Plymbridge House for over a year and has been very happy since.
Thank you to all staff for making his transition from his home to Plymbridge House.

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for the positive review of Plymbridge House. So pleased you are all happy and we know what a big decision it is to move to a care home from home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B P (Daughter of Resident) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better home for my Mum, all the staff are kind, caring and treat residents with the respect they deserve. I am kept up to date on her progress regularly,everyone is so friendly. The entertainment is varied,fun and stimulating for all, well done. Thank you to every staff member
for all the patience and kindness shown to my Mum.

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for your wonderful review of Plymbridge House


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Niel B (Son-in-law of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in with you very well, she's taking part in most or all of the activities, it's lovely to see her looking as well as she can be.
So I think you all do an amazing job at looking after everyone, I can't thank you enough. Xxx to all staff.

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you for your kind review and we are delighted that your mum has settled well and enjoying life at Plymbridge House


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda C (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad settled into Plymbridge house coming up too nearly a year
The care and support has been excellent, they all go above and beyond to ensure the best for all residents. it's so lovely to have my happy, cheerful and cheeky dad back being himself and enjoying his 92nd year of his life
Thank you
to every member of staff for giving dad the quality of life he so deserves
I would definitely recommend Plymbridge house 100%

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for your wonderful review which we will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne S (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home . Room is well equipped,
clean and well decorated ..office staff are so helpful, explain things . Care staff are so friendly, kind , caring , love chatting with the client's .. food is amazing .. nothing is too much trouble..

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for your kind review. We agree that the staff are amazing


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverly D (Stepdaughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Stepdad has been in Plymbridge house now for nearly 18 months, a couple of months ago he started needing more care as his needs are now greater, the patience, kindness and attention given to him is second to none, all the staff show him great respect and thoughtfulness, nothing is too much trouble
and all go above and beyond with his care.
Thank you to you all for your time and patience.

Reply from Louise Arnold, Managing Director at Plymbridge House

Thank you so much for your kind words. We have an amazing team who help us provide exceptional care


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Step mother firstly went to Plymbridge house and settled very quickly she called it home very quickly.
My Dad was not coping on his own and after spending time in hospital he decided he also wanted to join his wife at Plymbridge House
Amazing he is very happy and is enjoying his food and is very
settled
The staff have helped him to settle into the home environment.
Thank you to all the staff
I would highly recommend Plymbridge House

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write a review. We're so pleased your step-mother and dad are so happy at Plymbridge House. The whole team will be really pleased and proud to receive the positive feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y R (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Plymbridge House for about six weeks and has settled in very well. The staff have gone to great lengths to bring her out of her shell and encourage her to join in the activities which she seems to enjoy. The cleanliness and standard of food are both first class. The staff
care is exemplary and nothing is too much trouble. When visiting they are more than happy to stop for a chat and keep me well informed on Mum's progress. I'm glad my Mum is in such good hands and would recommend Plymbridge House to anyone looking for a friendly caring home.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for all your lovely feedback. It's hugely appreciated by all of us. So pleased your mum has settled in well. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna N (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to write a further review for my dad, who lived at Plymbridge House, his home from home for the past 18 months, until he sadly passed last month. The end of life care the dedicated staff at Plymbridge gave to my dear dad was absolutely exceptional. He was tended to gently, and professionally
by all the wonderful carers who ensured his final days were pain free, dignified, and comfortable. We were able to be with dad freely, with no restrictions of time, and they also provided support to us as a family. We feel incredibly grateful that dad was in their kind care. If you are reading this review and contemplating your own, or a relatives move into Plymbridge, then I do not hesitate to recommend. Thank you Plymbridge, you are all angels.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you so much for taking the time to write another review. Everyone at Plymbridge House will be so pleased to hear your positive feedback. Your dad will be missed by all. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter-in-law of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law moved in 3 weeks ago, and I have found the staff really kind. The care has been excellent.
The home is very clean. Senior staff are helpful and supportive.
And I would highly recommend the home to anyone looking for a care home.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write a review. The whole team will be really pleased to hear the positive feedback and recommending us! Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian B (Son of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Plymbridge House for almost 5 years now. He originally entered the home for 2 weeks of respite as he was struggling on his own. At home he had visiting carers twice a day but was not coping at all well and at the time, it didn't seem he had much time left for this world.
Once
at Plymbridge House care home he was reluctant to leave, he felt secure, and had care available and company there. He has remained at Plymbridge ever since and remains in good health almost 5 years later due to the care and support he receives.
The carers, seniors, admin, and managers have always been approachable, helpful, sportive and professional. I can only thank all at the home for their support to my father and to myself.

Reply from Stephen Arnold, Director at Plymbridge House

Such a lovely review, thank you. We really appreciate you taking the time to write such positive feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia P (Daughter of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in the home now for just over 2 years. She has settled in well due to the lovely staff who are kind and caring. Nothing is too much trouble for them. They are all amazing. Any issues I have had have been redressed very quickly.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for writing such a lovely review. The whole team at Plymbridge will really appreciate your kind words. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris H (Son of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every staff member is always willing to offer assistance. They have a smile and caring attitude regardless of the situation.
I visit during a weekday and often there is work in progress to improve the safety or conditions for the residents, so the home looks welcoming. I also notice the range of activities
that are on offer to ensure there is plenty of opportunities to live life to the full.
I always feel my Mother is being given the best care.
Many thanks to all the staff for their hard work and dedication.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for writing a review. Your feedback is very much appreciated. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andy W (Niece of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited our aunt. She is looking well and enjoys the meals. She appears to be well cared for. The home is clean and the staff are very friendly and helpful. Office staff have also been very helpful with any queries.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for the review. It means a lot to the whole team to hear your positive feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jim C (Son-in-law of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been a resident at Plymbridge House for seven years and has always received excellent care.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write a review of our home. We're really pleased that both you and your mother-in-law are happy at Plymbridge House. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire C (Daughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most outstanding aspect of Plymbridge House is the staff. The senior carers are totally focused on the residents. The care assistants, I haven't met one yet who I wouldn't trust with my Mother. She has always been treated with kindness and respect. The staff are always cheerful despite the long
hours. I have no hesitation in recommending Plymbridge House to anyone's parents or relatives needing care.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you so much for leaving such a lovely review. The whole care team at Plymbridge will be delighted to hear your feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darren M (Son-in-law of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On searching around for a home for our father we were concerned as you always hope you have picked the right one. After 1wk of him being a resident we cannot stress how we feel we have struck gold. Everything the staff do is centred around making the residents feel at home and nothing is too much trouble.
Social activities are regular and socialising is encouraged. The facilities are excellent and the food is delicious. Residents' family and friends are encouraged to get as much involved as they wish to. I truly cannot find 1 negative regarding his care or the home. On each visit I find something more I'm impressed with!
I would really like to thank every member of staff for their help and professionalism.
Before looking anywhere else I would check this home out 1st.

Reply from Stephen Arnold, Director at Plymbridge House

Hello and thank you for such a wonderful review. We appreciate how hard the initial decision making can be. We're so pleased you're pleased! The whole team at Plymbridge will be delighted to hear your positive feedback. Thank you, Stephen.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anya M (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having placed my father in the care of Plymbridge House I've had nothing but positive things to say about it. It has exceeded all my expectations. It's not been an easy transition for myself as I've only ever seen my dad so mobile and independent. Everyone has been caring and patient with him encouraging
him to keep going with being mobile and sociable.
Home from home.

Reply from Stephen Arnold, Director at Plymbridge House

Thank you for taking the time to write a review. We're so pleased to hear your positive feedback. Our team at Plymbridge will be proud to hear the appreciation for their care. Thank you, Stephen.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvette H (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and support. Nothing is too much trouble. Treated with dignity and respect at all times. The meals are very nutritious and varied each day. Residents are encouraged to participate in social activities on a daily basis. Entertainers come in regularly to sing to the residents and encourage
residents to participate. During the warmer months residents are encouraged to sit in the garden. Family and friends of residents are always made to feel welcome.

Reply from Stephen Arnold, Director at Plymbridge House

Hello and thank you for writing a review for us. It's great for everyone at Plymbridge House to hear your positive feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat T (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been there nearly 3 years, over the last 12 months she has needed more care, they couldn't do any more for her physically or mentally, they are wonderful and so understanding of my mum and myself, my mum loves the people that care for her which puts my mind at rest, she's nearly 95 and I
don't think I would still have her if she wasn't there, all the staff are lovely and so very patient and understanding.

Reply from Stephen Arnold, Director at Plymbridge House

Lovely review, thank you. We really appreciate you taking time to write a review. The whole team at Plymbridge will be so pleased to hear your positive feedback. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Plymbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Plymbridge House is calculated as follows: ( (428 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 475 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Plymbridge House is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Martyn

Martyn Dawes

Job Title: Registered Manager

Joined: 2024

I hold a Diploma in European Humanities, and two level 5 Diplomas in Leadership and Management, and Leadership and Management in Health and Social Care.


Following 20 years in the Prison Service, where I worked as a Governor in some of the toughest establishments in the UK, I have worked in Social care for over 10 years at the Home Manager level and above.

I have managed Multi-Sites, and turnaround projects, and commissioned new, luxury homes, and Retirement Villages with a Domiciliary Care Agency.


I used to be a real stress head, working in highly volatile environments tends to do that! However, about 6 years ago I came across a new psychology, a new way of experiencing reality and the world around me and nothing has been the same since.


I love to travel and adventure and have walked 250km of the Camino Frances, an ancient pilgrimage route to Santiago de Compostela with my teenage son. A truly memorable and life-changing experience. I am a black belt in mixed martial arts, but prefer reason as a means to overcome differences!


Frequently Asked Questions about Plymbridge House

What types of Care is Plymbridge House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Plymbridge House provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Plymbridge House have?

There are 40 Single Rooms.

What are the Facilities & Services at Plymbridge House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Plymbridge House to the centre of Plymouth?

3.8 mile(s) as the crow flies, distance by road may be significantly further.