The Retreat Care Home

Belle Vue Road, Hooe, Plymstock, Plymouth PL9 9NR
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30 Reviews
  • The Retreat Care Home, Plymouth

Care Provided by The Retreat Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sunshine Care Ltd
  • Person in charge
  • Aaron Rixon (Manager)
  • Admission Criteria
    • Assessment necessary prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Retreat Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
  • (these prices are only a guideline, please contact The Retreat Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Retreat Care Home Reviews (30)

Total of 30, showing 21-30

Over all time The Retreat Care Home has 30 reviews.

Overall Experience

  • 20
  • 9
  • 0
  • 1
  • 0

Date Published

30
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30
Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from extreme deafness and severe short-term memory loss and occasional confusion. The staff are very patient with her and I have found them to be extremely kind and caring. She is very fond of them all.

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Overall Experience  Overall Experience 5.0 out of 5

I became a volunteer in October 2013 having sold my "London Taxi" to The Retreat Care Home. The owners asked me if I would like to volunteer and drive the taxi for residents needing hospitals, eye clinic and other appointments. I have been doing this since Oct 2013 and have a good insight as to how
the home is run. The manager is excellent and the care and welfare of the 20 residents is her priority. The same goes for all her staff. It is a happy, welcoming place and no nasty odours! The gardens are magnificent with lots of safe seating and shelter for the residents to enjoy. The owners are extremely caring and visit regularly to ensure all is up to standard.

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Overall Experience  Overall Experience 5.0 out of 5

I chatted to the residents who were all very smiling and happy. They have the most delightful gardens to walk and sit in, it is divided into several different "rooms". Staff are all very caring and helpful and really look out for their residents. In all a happy place.

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Overall Experience  Overall Experience 4.0 out of 5

I came here from Christchurch Dorset, because of family connection. I have reason to believe it was a wise move. I am 101 and read and write in my room. I should add I have my own toilet. I do not use the lounge much. I choose my life.

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Overall Experience  Overall Experience 4.0 out of 5

Staff care to the best of their ability, but I feel they are under pressure.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting The Retreat weekly over the last couple of years and I have to say it's one of the best care homes I've come across. The staff are all extremely dedicated and helpful. The home itself is beautiful and feels very homely set in absolutely stunning gardens. I would highly recommend
The Retreat to anyone needing compassionate homely care.

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Overall Experience  Overall Experience 5.0 out of 5

A true home from home, a beautiful Devon Manor house croquet lawn, ponds, box hedge rose gardens. Fab garden lots of spaces to sit and relax. Care very good and personalised as home small (20 People). Sensible company 1/2 clients males too!. Delicious home cooked food. Trips out to the sea.

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Overall Experience  Overall Experience 5.0 out of 5

When my dad arrived here it was only on a temporary basis. He received such a warm welcome and such a high standard of care that he decided to stay permanently. The staff are so friendly and always make time for all of us. Dad wasn't eating when he first arrived so they arranged for us to eat with him
in the dining room, which also helped to settle him in quicker. I could not recommend them enough, they have gone above and beyond to help my dad get back to his usual self, and I am very grateful for everything they have done.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad has been living at The Retreat for a few months now and he loves it. The gardens are beautiful and well kept, the home itself is always clean and tidy, and is very accessible. The staff are always helpful, doing anything they can to assist both visitors and residents, and management is very
approachable and quick to act if any issues arise. The food is delicious, with gentle persuasion and persistence, my grandad has gone from eating very little when he arrived to now eating full meals. I would highly recommend this home to anyone!

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Overall Experience  Overall Experience 5.0 out of 5

Ever since my grandad arrived here, he and I have felt at home. This is thanks to the amazing staff they have at The Retreat. This place really feels like home which speaks volumes as this has been such a change to my granddads lifestyle. He's so happy here and so are the rest of my family, knowing
that he is well looked after and cared for as one of the family here at The Retreat.
I have spent time here - in his room, in the lounge with the other house mates and has meals here, which have all been to a very high standard. The place feels like a 5 star hotel with a family home atmosphere.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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