Selkirk House

74 Church Road, Plymstock, Plymouth PL9 9BD
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9.7 81 Reviews
  • Selkirk House, Plymouth
Anchor’s Selkirk House, in Plymouth, is a purpose-built home supporting up to 42 older people to live a comfortable lifestyle. It is located in the heart of Plymstock, close to local amenities and provides dementia care.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves. Selkirk House continues to welcome new residents.

The care team get to know residents and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each resident’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh and from locally sourced and seasonal ingredients, and where possible by highly trained chefs and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass expectations.

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Care Provided by Selkirk House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorraine Holden (Manager)
  • Admission Criteria
    • Please contact Selkirk House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (34)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Selkirk House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,202
    • Self-Funded Residential Dementia Care from £1,202
    • RESPITE Self-Funded Residential Care from £1,202
    • RESPITE Self-Funded Residential Dementia Care from £1,202

  • Colleagues at Selkirk House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Selkirk House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Selkirk House.


  • Parking

  • Onsite parking is available, including disabled spaces.


Selkirk House Reviews (81)

Total of 81, showing 1-20
9.7

Selkirk House has a Review Score of 9.7 (9.684) out of 10, based on 27 reviews in the last 2 years. Over all time Selkirk House has 81 reviews.

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Review from J L (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Selkirk in August 2021-It was the best thing that we ever did. The wonderful team. "Purple Angels" took the best care of Dad and made his final 3 years the best possible. He had dementia and we were struggling to take care of him. We both did not want to have Dad in a Care home but we
are So glad and thankful that we did this. Dad and
I had a wonderful time at Selkirk and I can't thank them enough!

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Review from E M (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is early days yet but all the staff are lovely, helpful and professional. Mum seems to have settled in well and seems very comfortable. She is not eating much so will need encouragement to eat and drink. Thanks.

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Review from Paul P (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise the staff and general organisation at Selkirk House highly enough. The level of care and empathy given to my mum is just wonderful and most importantly Mum never stops saying how happy she is to be at Selkirk. A heartfelt thank you to all the team!

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Review from Janet L (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with staff and facilities at Selkirk House. Great food and lovely dining room. Mum happy and contented, well looked after. Best thing we did as a family to keep Mum safe and well.
All members of staff - including deputy manager, manager and team leaders all ready to help and discuss any
issues.
Thank you!!!

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Review from Peter H (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with how well Mum has settled in at Selkirk.
The care team is exception and nothing is too much trouble. There is such a positive atmosphere in the home which is lovely.

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Review from M W (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in 15 months and during this period I at last am at peace, that she is safe, happy and well cared for. Also, Mum's care has had to be adjusted as her needs change and I appreciate the regular call to ensure/check that needs are identified and covered within her plan.
Change is the enemy
for old folk, but all change is carefully managed and new routines established, even if Mum is getting confused now.
In December Mum was depressed as this was the time of year we nursed Dad through end of life and a carer spotted this and was attentive to the change in Mum. Also appreciate seeing carers get positive feedback from the manager.

Reply from Lorraine Holden, Home Manager at Selkirk House

Thank you for taking the time to review Selkirk House and we are pleased that you rate our care/ support as excellent. We're glad you are happy with Selkirk House, where I'm always happy to discuss feedback to ensure that care and all aspects of day-to-day life are to the satisfaction of our residents and their loved ones.


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Review from K B (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Selkirk House at the beginning of the year. I am delighted with the care and attention she received and every member of staff I have encountered has been extremely kind and caring towards Mum and myself. Mum's room and all the communal areas of the home are clean, tidy and well looked
after. There are activities provided every day with which Mum can join in if she wishes to. Overall, I am very pleased that we chose this home for Mum.

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Review from Claire T (Daughter of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has lived at Selkirk House for 18 months now. From the outset mum has received such wonderful care. Indeed, she has settled into life at Selkirk so well we couldn't be more delighted. The staff at Selkirk are all so kind and supportive, patient, attentive and this is extended
to us as a family. Mum feels safe, happy and truly well looked after. Mum's room is always clean and tidy. The kitchen staff provide a varied choice of delicious meals. The activities team ensure that there is always something interesting and fun to participate in. From quizzes to visits from alpacas. There is always a warm and cheerful atmosphere and laughter to be shared with staff and residents alike. Thank you Selkirk House.

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Review from Keith B (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just moved into Selkirk. The whole process could not have been smoother or more caring. Every member of staff appears to genuinely enjoy their job and takes time to make the residents feel special. Her many medicines are organised, her room is warm and immaculate and she's started to make
friends. It's early days, but Mum is settled and loving the fact that the weight of living alone has been lifted.

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Review from Claire J (Daughter of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that my mum is safe and very well cared for. Staff are attentive and meet her needs. Mum always seems very happy, she has a lovely room and is enjoying living at Selkirk.

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Review from J P (Son of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum moved into Selkirk House almost two months ago. She has quickly adapted to her new environment and despite her dementia, is now very settled. The staff have been extremely supportive and very responsive to her personal needs and preferences. They encourage Mum to join in with other residents
on their daily organised activities which she finds enjoyable and helps her to socialise. There is a friendly, positive atmosphere throughout the home and the best complement I can pay then is that Mum never talks about missing her time in the family home as she is very contented.

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Review from A R (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling mother has lived at Selkirk House for some 20 months now. As her health has deteriorated the level of care needed has increased. I cannot speak too highly of the kindness, compassion and good nature with which she is looked after, not just every day but several times a day.
The place is
amazing and is staffed by such incredible people from the Manager and the Deputy Manager, through team leaders and carers to the cleaning ladies and management staff. Every one of them is so kind, so professional and so caring.
I am so pleased I chose Selkirk Hpuse for my beautiful mother.

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Review from Helen G (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long search in and around the area, I came across Selkirk House. From the first meeting with the manager, I knew this was the place for my mum to live. I have not been disappointed. The care from the manager to team leaders, care staff, cleaners and not to forget to mention the activities staff
have all been one big excellent team to deliver and care for the residents. My mum is loved and cared for with lovely smiles, dignity and respect. She is happy, not stressed and has been kept busy. When not well, she is attended to on a regular basis, sitting and holding her hand, and comforting her. As a family, we also get a lot of support and each time we call or visit we are made so welcome, thank you.

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Review from Stuart P (Husband of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During nearly two years that my wife has been a resident, I have been witness on many occasions to staff showing tact and patience, not only to my wife, but other residents also.
I give all staff full marks - 10/10

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Review from D G (Son of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Selkirk House now for 6 months and I could not praise them enough for their support and care in looking after her, which at the time was a very difficult decision to make. Mum is happy and safe which is a reassurance and calls it home now. She has settled in really well and has made
some good friends with the rest of the residents. The weekly program of activities is good and having a social media page is a great way for me to see what Mum has got up to during the week. The staff are flexible and supportive in continuing Mum's days out and regular routines.

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Review from D R (Son-in-law of Resident) assisted by family/friend published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support and care received by my mother-in-law has been fantastic. All the staff are endlessly kind and very caring. My wife was very upset about having to put her mother into care, due to my illness but she too has nothing but praise for the care her mother receives. Breakfasts are fabulous and
the biscuits they make are delicious. Lunch and tea need to be looked at.

Reply from Lorraine Holden, Manager at Selkirk House

Thank you for taking the time to review Selkirk House and we are pleased you rate our overall experience as excellent. I will pass your kind comments regarding my team on. We have in recent weeks updated our dining room to ensure a more enjoyable dining experience, where all furniture and fittings have been chosen by our residents. We have recently had a change in kitchen staff and every lunch service, our Chef Manager discusses the meal with residents and gains their feedback. We have regular entertainment in and a varied activity planner, we have a dedicated activity champion, who offers one-to-one activities with your loved one, as she chooses not to participate in many group activities. We regularly review all aspects of living at Selkirk House and encourage residents and their loved ones to feedback to enable us to continually improve.


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Review from D F (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in to Selkirk House today. Staff really accommodating from pre-assessment to Mum moving in. Welcome basket in her room.

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Review from James B (Husband of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care my wife receives at Selkirk House. The staff are always caring and helpful. I feel made welcome when I visit.

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Review from Pauline G (Friend of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend of many years recently needed to move to a care home, she was not keen about this but from a lovely pre-assessment to moving in my friend has been treated with respect and loving care and she has settled in really well.

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Review from Catherine H (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and recently went into Selkirk House for respite with a view to permanent placement. It was initially traumatic for us all as Mum couldn't understand or remember why she was there. The staff and management were very understanding and supportive. They put lots of measures in place
to help Mum settle such as a buddy system. In the first few weeks, there was regular contact giving us feedback and reassurance. She has settled well and is flourishing as a result of the care and attention she is receiving. Everyone is friendly, approachable, warm and caring. The environment is bright and comfortable and there is a good program of activities to encourage residents to socialise and keep them stimulated.

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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Selkirk House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.684 for Selkirk House is calculated as follows: ( (229 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 323 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Selkirk House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Selkirk House

What types of Care is Selkirk House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Selkirk House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Selkirk House have?

There are 34 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Selkirk House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Selkirk House to the centre of Plymouth?

2.5 mile(s) as the crow flies, distance by road may be significantly further.