Tamar House

11 Brest Road, Derriford, Plymouth PL6 5XN
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20 Reviews
  • Tamar House, Plymouth
Located on the outskirts of Plymouth, near the hospital, transport routes and other amenities, the home is a purpose built two storey building, fully accessible by anyone who has physical disabilities. It has wide doorways and corridors, level access throughout, automatic doors at the front and a shaft lift. All bedrooms are single and the majority have en-suite toilet facilities. A bedroom on the ground floor is for respite care or visitors who require an overnight stay. Bathing, showering and toilet facilities are available on each floor, close to bedrooms and communal rooms. There is a lounge and dining room on the ground floor, a smaller lounge on the 1st floor and a room for the use of a hairdresser. A call system is installed throughout the home. There is a large garden, accessible by all who use this service and ample parking at the front of the home.

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Care Provided by Tamar House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kelly Avery (Registered Manager)
  • Admission Criteria
    • Pre-admission assessment on all potential residents
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Funding & Fees Guide for Tamar House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £866 – £958
    • Self-Funded Residential Dementia Care £866 – £958
    • RESPITE Self-Funded Residential Care £866 – £958
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,100

  • We work on Tiered Charging depending on care needs.
  • (these prices are only a guideline, please contact Tamar House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free on site parking is available for all visitors


Tamar House Reviews (20)

Over all time Tamar House has 20 reviews.

Overall Experience

  • 15
  • 5
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Review from Ruth T (Niece of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are many aspects of this home that I think is excellent, but one which greatly impresses me is their communication with relatives. They fully understand the needs of friends and relatives to know what is happening, and this has been particularly important during the restrictions imposed by the
lockdown.
My uncle always looks clean and smart, he smiles when a member of staff is nearby (he is helped when using FaceTime) and he so appreciates being made a hot drink in the night when he cannot sleep. I feel the staff do their best to ensure that their residents feel “at home” and not “in a home”.
During the pandemic, visits have been restricted to a summer house when possible and, at all times, the safety of the residents has been paramount.
I feel the overall standard of care is excellent, but I am unable to comment on many aspects because I have not been able to enter the building.

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Review from Elaine C (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is based on the period from December 2020 (when my mother was first admitted to Tamar) to the present date. This, of course, was at the height of the pandemic, and I have not yet been able to enter the home.


The staff keep me well informed of Mum’s health. My Mum’s demeanour has improved

significantly, and she is always happy when I speak to her on the phone or visit her in the Summer House. She always looks well cared for, clean and tidy. Staff are always helpful, friendly, efficient and courteous.

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Review from Lindsey S (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The managers and staff have worked hard to protect residents during the pandemic and to make sure they are well cared for and well looked after. Recently, a wide range of engagement activities have been introduced, and these are appreciated. Staff keep relatives regularly informed of all health and
other issues. This is a very well run home, and the group's values and policies are of a high standard.

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Review from Nigel P (Son of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved in at the end of February. Whilst Covid restrictions have limited access, we have been extremely impressed with attention, care and communications from the team. Good value when compared to other homes.

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Review from Johanna H (Daughter of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tamar House came highly recommended to me, and it does not disappoint. The staff are extremely caring and adopt high levels of empathy and compassion to residents and family members. Nothing is too much trouble, which means that residents receive nothing but the best. This is driven by a highly effective
manager who strives for excellence in everything she does. The home has some wonderful people who care for the residents, and they treat residents like their own family members.
My mother has made significant progress and this, no doubt is a reflection on the dedication of the team to ensure each resident fulfils their full potential. They demonstrate creative ways to keep residents minds and be physically active. They regularly share photos and videos. They are extremely receptive to feedback, and has a huge emphasis of the residents voice and the voice of family members.
I would highly recommend Tamar House; my mother is so happy and safe, as a family, we couldn’t ask for anymore.

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Review from Kathy M-S (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is no better place. My mum is exceptionally well cared for and very happy here.

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Review from Denise O (Daughter of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There have been many changes over the last 12 months or so and from what I have seen, all of them are for the better. Management and staff are very good at keeping me informed of what is going on for my dad and the care home in general. This was always good, but in these tricky times of coronavirus,
have been even better. My dad is very content and happy where he is. He has a good relationship with the staff, leading to some fun and laughter, something I feel is very important.

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Review from Sally E (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Tamar House for approx. 4 years and during that time she has been treated with dignity and respect, is well cared for, and is encouraged to take part in all activities. The staff are helpful and respectful to relations and visitors, keeping immediate relations informed of any
problem or treatment.

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Review from Debbie L (Daughter of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tamar House care home is a very caring and responsible home for the residents in its care. All staff go beyond their normal duties making sure that all residents are looked after. Lovely clean home with nice meals. Dad has been at Tamar House over a year and is very happy and comfortable always praising
the staff.

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Review from Carolyn W (Daughter of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home I have seen, having viewed at least 7 others. My mother is well cared for and I am kept well informed by the friendly staff.
Entertainment is provided regularly in normal circumstances. Every effort has been made during the current pandemic to keep the residents happy.

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Review from Cherry C (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old Mum has been living at Tamar House for over 2-years. Throughout this time she has been looked after exceptionally well by all of the staff. They are very caring and treat her with dignity and respect. At times, Mum becomes agitated and distressed, and staff respond appropriately and give
her time and support. I am informed of any changes in Mum’s condition, and along with her, I am involved in decisions regarding her care.
During this extremely difficult lockdown period, all the staff have been excellent, and our whole family acknowledge how well Mum is cared for by them all

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Review from Anne S (Niece of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend this care provider because of the care they give the residents with a firm but kind touch.
I am also very impressed by the way the home has managed to keep both residents and staff free from the Coronavirus.
I am always welcomed when I go to drop things off, and I am
kept informed of the medication changes for my aunt.

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Review from Pamela T (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During coronavirus, the staff have been so accommodating and reassuring.

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Review from Wendy R (Daughter of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Tamar House for more than a year now. It took her some time to settle and feel at home. The care team are very supportive to her, especially when she is unwell or anxious. They do everything they can to help her, treating her with care and dignity. The home is very welcoming to
our family and keep us informed and involved in activities and events. I know Mum is safe and cared for at Tamar.

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Review from Stella C (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Dad was transferred to Tamar Care Home I was impressed by the cleanliness and high standard of furnishings and facilities.
The amount of activities and entertainment is excellent.
The care is first class and staff very caring and always willing to help. Call bell times are minimal.
Food is
excellent and my Dad loves it there and gets on with all the staff.

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Review from Angela J (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is good and staff are caring. It is purpose-built which is good. In general, I think the food in the care home is boring and dated. My mother has travelled a lot and likes Mediterranean food and curries. But generally, the food is a bit "seventies". Otherwise, all is good.

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Review from Tony F (Son of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are particularly helpful and caring. They treat the residents with dignity and are always able to deal with situations appropriately and kindly, even in the most difficult circumstances.
Relatives and friends of residents are welcome at any time. During our initial visit, one of the very
elderly residents stopped and looked at us and said that is was a very nice home. After over two years we thoroughly agree and feel lucky to have found such a good home for mum.

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Review from J B (Daughter of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for three weeks. We chose Tamar House for her as my mother-in-law has been a resident here for over ten years and we know that the standards of care are very good indeed.
It is a difficult choice to make for ones parents and it has been such a help to have prior knowledge.
The staff have given so much care and support to both my mother and me to ensure a smooth transition to the care home. I am very pleased with everything.

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Review from Tim B (Son of Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 92 has been a resident at Tamar House for 12 years, during which time, she has developed severe dementia. Throughout her time at Tamar House she has been looked after superbly. The management are excellent as are all the staff. Efficient, caring and considerate. I cannot praise then highly
enough. We have recently moved my mother-in-law into Tamar House, which in itself reflects our confidence in their ability and consideration for all their residents. Excellent in every way.

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Review from Paul T (Son of Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found when I approached the staff at Tamar House that their attitude towards a prospective customer was very professional, asking all the right questions. Compared to other care homes that I enquired at, Tamar House provided me with the confidence that this establishment was the perfect place for
our father to come to. Dad settled in very well and immediately put our minds at rest in knowing the right choice was made. 'Thank you to all concerned!.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Tamar House

What types of Care is Tamar House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tamar House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tamar House have?

There are 29 Single Rooms.

What are the Facilities & Services at Tamar House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tamar House to the centre of Plymouth?

3.2 mile(s) as the crow flies, distance by road may be significantly further.