Bascombe Court

Bascombe Road, Churston Ferrers, Brixham TQ5 0JS
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8.1 15 Reviews
  • Bascombe Court, Brixham
Bascombe Court has exceptional accommodation for 46 residents, comprising 38 single rooms and 4 companion rooms, all with en-suite facilities. 18 bedrooms have large sunny verandas & patio areas.

Landscaped gardens and views across Torbay are very popular, making the home a great place to live and visit, with skilled carers available day and night who treat residents with dignity and respect and remain up-to-date with any daily care needs or ongoing health concerns.

The service aspires to a hotel atmosphere, with a choice of lounge areas in which to socialise or relax and assisted bathing equipment for those with mobility issues. The home now boasts a café, a hairdressing salon and a computer room set up for Skype.

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Care Provided by Bascombe Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kerry Osman (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 4

Funding & Fees Guide for Bascombe Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,350
    • Self-Funded Residential Dementia Care £950 – £1,350
    • RESPITE Self-Funded Residential Care £950 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,350

  • Fees are determined by the persons care needs and the room choice
  • (these prices are only a guideline, please contact Bascombe Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Bascombe Court do not have visiting hours, an open door policy is in operation that welcomes visitors at any time.


  • Parking

  • The home has plenty of free on site parking


Bascombe Court Reviews (15)

8.1

Bascombe Court has a Review Score of 8.1 (8.109) out of 10, based on 1 reviews in the last 2 years. Over all time Bascombe Court has 15 reviews.

Overall Experience

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Review from Dennis K (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bascombe court is a good friendly home all the staff are very good polite and caring
The people in the office are very good and easy to talk to and are really helpful
The rooms are amazing.
Very clean rooms and nothing is to much trouble for anyone

Reply from Nikki Rogers, Owner at Bascombe Court

Thank you for taking the time to review Bascombe Court and for your kind words, your feedback is so important to the team and the continuous improvement of our home. We are very happy that yours and your relatives experience in our home was positive and that the staff were helpful and kind. Best wishes, Kerry and the Team at Bascombe Court


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Review from Amanda W (Daughter-in-law of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law was admitted to Bascombe Court, she has been treated with exceptional care. I can’t wish for anything better; the staff have been fantastic through the whole pandemic reassuring us. Would definitely recommend.

Reply from Nikki Rogers, Owner at Bascombe Court

Thank you for your review. We all appreciate your generous feedback in knowing that what we are doing is recognised by families and to know how much you trust us with your loved ones. It is a pleasure to be a part of this team, especially during these unprecedented times. Hopefully, we can all start to resume some normality very soon. Best wishes, Kerry and the team at Bascombe Court


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Review from Kim F (Daughter of Resident) published on 7 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Bascombe Court the middle of April and I can honestly say I would have no problem recommending it to anyone. The care mum received was excellent and the manager and all the staff are lovely and so helpful. Mum was extremely happy there and they made the last few weeks of her life
very happy and comfortable giving me peace of mind.

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Review from Christine B (Niece of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my Aunt here at the end of December 2018. She has thrived here. When she arrived from a previous care home, she was in a poor state of health. The care she has received here is of a high standard, all the staff are kind, caring, professional, friendly and treat my Aunt with respect. My Aunt
has blossomed here and I would highly recommend this care home. The atmosphere is always welcoming and the home is always light and bright, there are lots of activities and the manager even brings her dog to the home which the residents love. There is a hairdressing salon and the residents can also have their nails done.
The furnishings are of a high standard and the rooms a good size with ensuite and are always clean.
Food is cooked onsite and is of a high standard and nutritious, the residents are offered lots of cups of tea and coffee and snacks, guests are also offered refreshments.
I can't thank Bascombe Court enough for giving my Aunt a new beginning at 94. Thank you all!

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Review from Jenny M (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now lived here for 6 1/2 years and she describes the staff as her second family. She is always telling me how lucky she has been to find such a lovely place to live. Recent improvements to the building make the place light, bright and very attractive. Dining room and lounge furniture have
all been replaced with light wood, including a beautiful set of bookshelves. Mum has no complaints and I have to thank management and staff for helping us as a family with any problems.

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Review from Ronald H (Son of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel totally relaxed with my mother living in Bascombe Court. The staff are delightful, friendly and most importantly make eye contact with you when I visit, ask you how you are and offer you a cup of tea. All the staff seem to be friends with the residents, which makes it one big happy family. My
mother seems very contented and well cared for here. Well done to the management and staff. Looking forward to the Christmas party.

Reply from Nikki Rogers, Director at Bascombe Court

Thank you for your kind words that we all appreciate, it is lovely to know that you are extremely happy with the care that the home provides and that your mum is very contented here at Bascombe Court.


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Review from John M (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended Bascombe by friends who both had mothers living here. We were naturally nervous for our mum when she moved in, especially as dad had previously been in a very poor home. It was literally a breath of fresh air.
Mum settled in quite quickly and although we ask on every visit, she
has "nothing to complain about at all, all very good". We think she really enjoys the social contact and the staff are always very kind and attentive. The room/facilities and good are of a very good standard and the management team friendly, flexible and responsive - it is a real "home from home".

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Review from Freda P (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bascombe Court for just over a year and is very happy, as are my sister and I. We can come and go as we please. The atmosphere in the home and with the staff is lovely. We are always offered tea and cakes. Mum's room is always cleaned to a high standard, her medical and dietary
needs are always dealt with to high standards. We would like to say that the chairs in the dining room are quite heavy and we think it would be a good idea if there were some lighter fold up chairs in the lounge.

Reply from Nikki Rogers, Director at Bascombe Court

Thank you for your kind words. It is lovely to know that you are happy with everything in the home. It is also good for the staff to know when they are doing well as it is not always easy being a carer and I am sure they will appreciate your words.


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Review from Paul H (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives at Bascombe Court is second to none. She has been there many years now and she is and always has been very happy and contented, thanks to the wonderful staff who do a great job in looking after her.

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Review from Christine A (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise this home enough! Mum is happy and feels safe, which is so important with Dementia.


The staff are truly dedicated and enjoy their jobs - from manager to domestics. This home has changed the family circumstances for the better - we can all relax knowing Mum is being so well looked

after.

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Review from Joanna T (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff at every level are caring and patient. They always listen and try to provide for individual requests. All the residents always look clean, happy and I visit at least once or twice per week.


I cannot fault how both my parents (who are not easy) are being looked after.


It has made a

huge difference to my life to know they are safe and cared for so well.

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Review from P V (Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Food is good. Generally, the carers are OK. I have no quibble with them at all. They respond fairly quickly when I press the buzzer.

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Review from Dave E (Son of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my mother's care in all aspects. A very pleasant care home with friendly and helpful staff and would highly recommend to others.

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Review from Jane L (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother broke her hip in April and for 5 months went in and out of care until we found Bascombe. What a wonderful place. She is so settled now that the change in her attitude has been incredible. We can't praise it enough.

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Review from Carol E (Daughter of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care home to be a warm and friendly atmosphere, with excellent caring staff. The food looks great! and can honestly say it feels like a home from home and I would not hesitate to recommend.

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Current Review Score: 8.1 (8.109)

Overview of Review Score

The Review Score of 8.1 (8.109) out of 10 for Bascombe Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bascombe Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.109 Points relating to the number of positive Reviews for Bascombe Court is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 1 Positive Reviews ÷ 9.2 = 0.109

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Kerry

Kerry

Job Title: Registered Manager

Joined: 2004

I’ve worked in Residential Care at Bascombe Court for over 20 years, leaving my position as a shorthand typist in 2004 to become a Health care assistant at Bascombe Court. I have progressed from this position and became the registered manager in 2008, I have a wide knowledge and experience in health and social care. I am very passionate about the health and welfare of the residents and supportive of all families and friends involved. In my free time I enjoy being outdoors, cycling, mountain biking and walks with my two dogs – Bella (Cavachon) & Harper (Cavapoo), both my girls spend time with me at Bascombe and the residents love having them around.


Frequently Asked Questions about Bascombe Court

What types of Care is Bascombe Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bascombe Court provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bascombe Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Bascombe Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bascombe Court to the centre of Brixham?

1.9 mile(s) as the crow flies, distance by road may be significantly further.