Burnside Court

104/106 Torquay Road, Paignton TQ3 2AA
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10 Reviews
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Care Provided by Burnside Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • A B C Care Home Ltd
  • Person in charge
  • Emma Hume (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Burnside Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
  • (these prices are only a guideline, please contact Burnside Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Burnside Court? View your Advertising Options

Burnside Court Reviews (10)

Over all time Burnside Court has 10 reviews.

Overall Experience

  • 5
  • 5
  • 0
  • 0
  • 0

Date Published

10
0
0
0
10

Review from Pat P (Cousin of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were welcomed to the home and stepped into a very warm caring environment. Our cousin, who was very distressed and anxious, settled immediately and was happy and content. She was registered with a local surgery so was receiving the proper care from the start. We enjoyed visiting her and her "friends"
as she called them and she had the best Chrismas ever, with parties and lots of fun. She sadly passed away but the loving care she received was second to none.

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Review from Richard W (Son of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home to be very friendly and of great support. They have a very demanding job which they carry out with great care and attention. We as a family are very happy for our mother to be cared for and supported at Burnside.

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Review from Barbara F (Friend of Resident) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and make my friend feel safe and secure. They also show them respect and understanding, they make us visitors welcome too.

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Review from J B (Daughter-in-law of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place, clean, staff are fantastic, always willing to help. Plenty of entertainment for residents. You're always made welcome as soon as the door is opened.

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Review from Carol F (Daughter of Resident) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff respect and treat all the residents with dignity and kindness. They are always on hand regardless of how busy they are, to answer any of my questions. My Mother has settled in well and has a good relationship with all the staff. She thinks it's a very nice hotel!

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Review from J W (Wife of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall carers are willing, pleasurable and really helpful. Mealtimes are sometimes difficult with the shortage of staff and don't have enough time to help very slow eaters and those having difficulty. Medical care pretty good. Food good. Toilet poor. Hands and face not washed often, especially after
mealtimes.

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Review from Susanne P (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident at Burnside court for five years. I chose this care home because the staff have been there for a long time, it feels happy and homely and it smells clean. She has been very happy there and feels safe and content. The staff are very caring and treat all the residents with
respect. The only problem is it is an old house and there are problems with the lifts and downstairs toilet.

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Review from E M (Husband of Resident) assisted by family/friend published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnside Court has a warm and welcoming atmosphere. A place where I was happy to place my wife.

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Review from Leslie S (Son of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service that my mother is receiving from Burnside Court all the staff are very good and helpful. I also see very good levels of care being given to other residents when I am visiting my mum.

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Review from L M (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only praise the manager and staff. They do a wonderful job and the care and facilities provided are excellent. I know mum is very happy and has told me that she couldn't be in a better place.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Burnside Court

News (0) & Events (0)

News

Upcoming Events

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Previous Events

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Meet the Team (0)

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Frequently Asked Questions about Burnside Court

What types of Care is Burnside Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Burnside Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Burnside Court have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Burnside Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Burnside Court to the centre of Paignton?

0.3 mile(s) as the crow flies, distance by road may be significantly further.