Review from Celia F (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience

My mum was admitted to Greycliffe Manor in August to recuperate from a hospital stay. Her stay has been a positive one, the staff were brilliant with Mum and cared for her so well. I would highly recommend them in all aspects of care.

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Review from Alison S (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience

My father has been here since coming out of hospital. Also since being here my mother has passed away, the staff have been so caring and attentive to him over this sad time. Even when my father had Covid just before the funeral the staff looked after him so well he was Covid-free just before the day.

The home is such a lovely, warm and welcoming place for residents and family.

Reply from Paul Nery, Owner at Greycliffe Manor

Thank you for your very kind review. We are all so glad you are happy with the service we have provided to Dad. I will pass on your lovely feedback to the whole team.

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Review from Jenny P (Granddaughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience

Great friendly place, always welcomed with a smile and a cuppa before Covid.
All the staff have worked extremely hard over the last few months and kept the home a happy safe place to live whilst family have been unable to visit, hats off to you all. Keep up the hard work team.

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Review from Paula H (Granddaughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience

Lovely and homely. Great staff all very polite and helpful. Very clean and tidy and the food was very good. Activities looked fun and the grounds looked well kept too. Over the Covid period, the staff went above and beyond with all the residents and families.

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Review from Greville K (Cousin of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience

This is an excellent friendly home, full of staff who care about the people they care for. During Covid 19, the staff have ensured family have remained in contact with family through the internet, postcard.

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Review from Debra A (Daughter-in-law of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience

Father-in-law very well looked after. Good food and Care. He seems very happy. Staff very accomodating and attentive. Lovely room always clean and tidy. Lovely setting gardens very pretty. Overall very pleased!

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Review from Diana (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience

Mother has been a resident at Greycliffe for the past 14 months and we say almost on a daily basis, how happy and grateful we are to have found such a perfect place to suit her needs. She is always praising the kindness of all the staff, her every need is cared for. We have been particularly impressed

with their dealings regarding the Covid-19 pandemic with staff and residents alike, all have been tested, and all remain clear. Lockdown was made well before the nation was ordered to do so. Thank you to all Greycliffe - staff and management.

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Review from Danielle P (Granddaughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience

My grandad moved into Greycliff Manor July 2019. Since being there my grandad has been so well looked after by all the staff. Nothing is too much trouble for the residents or the resident's family they truly make you feel welcome and keep you up to date of what is going on with your loved one. Since

the lockdown restrictions came in due to Covid-19 we have obviously been unable to see our grandad for a record amount of weeks but all I can say is I have nothing but praise for the staff with how they have dealt with this difficult time. They have kept the residents' spirits up and have totally taken over the care and companionship that residents would usually receive from family members also. They have put themselves on the front line to continue their very high standards of care that they give at one of the hardest times in everyone’s lives and I would just like to say a massive thank you from me and the rest of our family for the way you have taken care of my grandad.

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Review from Andrea (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience

I can't find the words to praise Greycliffe highly enough. My mother has been a resident since September 2018 when she settled in immediately thanks to the care and devotion of the most dedicated and caring staff I could have dared to wish for. She has such a lovely ensuite bedroom which is kept spotlessly

clean, she enjoys the most delicious food and the delightful communal areas are also so clean and comfortable. She enjoys the beautiful garden with large outdoor gazebo and the well organized daily activities but the most important thing for me as her daughter (who was heartbroken that I was no longer able to look after my dearest mother at home) is that I know that my mother is safe, cared for by dedicated and caring staff who keep me informed and more than that have become an extended family to us all. We are currently now in the Covid-19 lockdown and Greycliffe continue to make residents feel safe, protected, loved and connected with our families. Thank you all at Greycliffe.

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Review from Ray H (Brother of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience

I am more than happy that my sister is in Greycliffe. You don’t know how glad I am that I found you. I think you have got a terrific set up there. You get entertainers in on a regular basis to stimulate and amuse your clients. You organise garden activities when the weather is nice. You really do go

the extra mile. It is a lovely building - I get good vibes every time I enter. The staff are always friendly and helpful. And the building does not smell! How do you do it?

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Review from L K (Daughter of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience

My mother was at Greycliffe on a short term basis before rehab. The staff are friendly and work well as a team. The home is spotless, food is wonderful and my mother was treated with dignity and respect at all times. The management team are efficient, knowledgeable and very supportive to residents

and family. I was allowed to take my dog for a visit too. The restaurant tables have flowers and there are various activities. Simply wonderful.

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Review from J A (Friend of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

Since my very close friend has been a resident, she has improved in her overall wellbeing and lovely to see her being involved in the activities. Many thanks.

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Review from G T (Friend of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience

Having visited the home many times over the last 2 years, I have always found the staff very attentive of the residents who seem very happy at the home. A great atmosphere where everyone is made to feel included.
They have a great choice of activities and professionals who perform regularly. The home

is very clean.

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Review from B S (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience

My father has been in Greycliffe Manor for a year this month. He is always singing the praises of the staff. Nothing is too much trouble. They are very friendly and have ready smiles and always treat Dad with respect. He has settled in really well which means less worry for me as he is 96 years old

now.

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Review from Joan A (Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

I am very happy here.

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Review from Jane U (Friend of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

Helpful and friendly staff.
Clean home, good food.
Would recommend Greycliffe.

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Review from M E (Resident) published on 7 January 2019
Submitted via Postal Card • Report

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Having previously been in a different home where the care was good but the home very regimental, it was with trepidation I went to Greycliffe Manor, however, I no sooner stepped inside when the friendship and care oozed out. From then onwards I felt 'at home'. The staff worked as a team with excellent

leadership. I could not fault it in any way and if they have room I will definitely go back again for respite.

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Review from Linda T (Daughter of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience

Mum went into Greycliffe Manor for a two-week break whilst I and my brother were abroad on holiday.
The staff were excellent with mum who was very confused and anxious. I kept in touch with the home regularly and was always given great assurance that mum was being cared for.
Thank you.

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Review from Dilys R (Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience

I became a temporary resident at Greycliffe Manor after breaking my ankle. The staff were welcoming and friendly, enabling me to settle in quickly. This care home is well equipped and comfortable. The food is good and tea and coffee is always available. If I or a relative needed to move to a care home

to live, this would be top of my list.
Thank you management and staff, for your care and kindness.

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Review from John Edward L (Son-in-law of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience

Greycliffe Manor is clean, friendly and welcoming. The staff are very professional and caring. The premises is nicely decorated and very homely. My father-in-law's needs are being met in an excellent manner. My father-in-law is happy and contented, has a newspaper delivered daily and has a lot of interaction

with the carers who pop in to chat with him. My wife, his daughter, brings in a stream of goodies I.e. Sweets, crisps, cake and he can keep this in his room for when he wants to eat them. He joins in in the entertainment that is provided. I think it is a lovely place to live in and am happy about it.

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Greycliffe Manor

Care Provided by Greycliffe Manor

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Funding & Fees Guide for Greycliffe Manor

Facilities