Fees are based on residents' needs and their room and are assessed on a yearly basis.
The home encourage visits from 10am and outside of meal times to encourage the residents to have a pleasant and undisturbed meal.
Visitors are welcome to use the homes off-street parking.
Harbour Rise has a Review Score of 10 (9.966) out of 10, based on 45 reviews in the last 2 years. Over all time Harbour Rise has 147 reviews.
Review from S L (Daughter of Resident) published on 20 February 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
We are delighted that the respite service allows you all to get some rest and benefit from it. Thank you for your lovely review.
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Review from Eileen W (Respite Resident) published on 31 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your wonderful review. We are delighted that your respite stay allowed you and your husband to get the well deserved rest you needed.
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Review from Marlene L (Friend of Resident) published on 31 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your lovely review, we are pleased you are satisfied with our care and the environment the home offers.
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Review from Helen S (Power of Attorney of Resident) published on 31 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your great review. We are delighted your friend has settled down and is happy with the care she receives from us.
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Review from Jayne M (Daughter of Resident) published on 29 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your positive review, it is great that Mum is enjoying both our daycare centre and respite offering. We are pleased to be able to help!
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Review from K C (Son of Resident) published on 29 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
It was a pleasure to look after Mum during her stay with us, thanks for a great review!
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Review from Lindsay S (Daughter of Resident) published on 29 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
It is a pleasure to look after Mum, thank you for your lovely review.
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Review from Charlotte F (Granddaughter of Resident) published on 27 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for such a wonderful review. We are delighted you are positive with the experience your grandfather is experiencing with us.
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Review from Sharon C (Daughter of Resident) published on 27 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for such a nice review, we are delighted Dad has settled in so well with us.
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Review from Jo L (Wife of Resident) published on 27 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your lovely review. We are so pleased you are both happy with Harbour Rise.
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Review from Y A (Daughter of Resident) published on 27 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
What a great review, it is so nice that you enjoy the cafe and that your whole family can use it to visit Mum. It is a pleasure to look after Mum!
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Review from K F (Daughter of Resident) published on 9 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for such a positive review. It was a pleasure to look after your mother-in-law and we wish you all well for 2025.
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Review from D J (Respite Resident) published on 9 January 2025
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Reply from Cecile Edwards, Owner at Harbour Rise
We are so glad you are feeling better and made a full recovery. Thank you for your positive review.
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Review from A S (Daughter-in-law of Resident) published on 19 December 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
We are so pleased Mum is enjoying being with us. She is such a lovely lady and a pleasure to look after!
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Review from Sheila S (Daughter of Resident) published on 6 December 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for such a positive review. We are delighted that both mum and the family are happy with the care and love we give at Harbour Rise Care Home.
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Review from A M (Friend of Resident) published on 22 November 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for such a wonderful review. It was a pleasure to look after such an extraordinary gentleman who we miss dearly.
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Review from Rachel M (Daughter of Resident) published on 24 October 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you, Rachel, we are so glad Dad and your whole family benefitted from a respite stay with us!
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Review from Hannah G (Daughter of Resident) published on 23 September 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
Thank you for your great review, it was a pleasure to look after Mum! Wishing her well in her new home.
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Review from A O (Daughter-in-law of Resident) published on 3 September 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
We are so glad you are pleased with the home and how settled your mother-in-law is. Thank you for your positive review!
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Review from J C (Daughter of Resident) published on 6 August 2024
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Reply from Cecile Edwards, Owner at Harbour Rise
We are delighted Mum has settled in so well, she is a wonderful addition to our Harbour Rise family!
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The Review Score of 10 (9.966) out of 10 for Harbour Rise is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.966 for Harbour Rise is calculated as follows: ( (516 Excellents x 5) + (18 Goods x 4) ) ÷ 534 Ratings = 4.966
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Harbour Rise is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Mar 2024
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