Please see our website for Key Information and Important Additional Information to help you with decision-making and more information about what the fees cover and any additional costs (for example hair addressing or chiropody).
Kingsmount Residential Home is a 24 hour operations and visitors may visit at any time, however, if a meeting with the manager is required, please call in advance to ensure a meeting can be arranged.
Parking is available on site
Kingsmount Residential Home has a Review Score of 9.7 (9.689) out of 10, based on 19 reviews in the last 2 years. Over all time Kingsmount Residential Home has 51 reviews.
Review from David W (Nephew of Resident) published on 10 March 2025
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Reply from Brennan Wilson, Registered Manager at Kingsmount Residential Home
Thankyou so much for your kind words, we so very pleased that you were happy with the care at Kingsmount, We were all very fond of your uncle and he was a pleasure to look after.
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Review from J W (Son of Resident) published on 31 January 2025
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for your kind words. Your Mum was a pleasure to look after for as long as we were able. Our Care staff are amazing and your comments will be passed on and appreciated by all.
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Review from Sally W (Daughter of Resident) published on 27 December 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for your kind words. It was a pleasure to look after your mum for as long as we were able. She was loved by all and will be missed. I will ensure your comments are passed on to our carers and all the teams involved.
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Review from David L (Son of Resident) published on 4 November 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
It has always been a pleasure to look after your Mum. She is a genuinely lovely lady. Our staff are always delighted to hear that what we strive to do in making every resident feel like a loved family member is what we are achieving. Thank you for your feedback.
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Review from S W (Daughter of Resident) published on 30 October 2024
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Review from Alan T (Son of Resident) published on 23 October 2024
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Reply from Brennan Wilson, Registered Manager at Kingsmount Residential Home
Thank you so much for your kind review, we love to see our residents engaged in activities in the lounge.
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Review from S P (Daughter of Resident) published on 23 October 2024
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Reply from Brennan Wilson, Registered Manager at Kingsmount Residential Home
Thank you for taking the time to complete this review and I am pleased to know that your mother is happy and settled.
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Review from Virginia P (Daughter of Resident) published on 23 October 2024
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Reply from Brennan Wilson, Registered Manager at Kingsmount Residential Home
Thankyou for your review, it's so nice to hear that the team are helping to make your Mum feel settled.
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Review from Julia D (Daughter of Resident) published on 14 August 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for providing this feedback. I will ensure the home manager is aware of the points you raise. We are always looking for ways we could better manage the care given to our lovely residents and if consistency can be improved on, we will certainly look to achieve this. It was a pleasure looking after your mum for the time that we did.
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Review from Jo I (Daughter of Resident) published on 28 June 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for your kind words. It was an absolute pleasure looking after your Mum for the short time that we did. We hope she settles and enjoys her time in her new home.
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Review from A H (Daughter of Resident) published on 18 April 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
This is a lovely review so thank you for letting us know how much you appreciated the care we gave your father. Everybody loved him. He was a wonderful man to look after. I will ensure our carers and all staff involved in his care get to hear your comments. They will certainly appreciate knowing your feedback.
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Review from L W (Daughter of Resident) published on 11 March 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for the wonderful review. Although your dad wasn't with us for very long, it was a pleasure to look after him for the time that we did. Your comments are appreciated and will most certainly be passed on to our carers and teams.
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Review from Judith P (Friend of Resident) published on 21 February 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for taking the time to send this review. Feedback is important to us and we will ensure our lovely carers and teams know their efforts are appreciated. We will look forward to you visiting your friend again soon.
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Review from B H (Son of Resident) published on 12 January 2024
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for providing this review. It was an absolute pleasure looking after your mum for the couple of months she was with us. We wish her well on her return home next week.
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Review from Jean A (Niece of Resident) published on 8 December 2023
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
We often find, once a resident has settled into their new environment that we are able to witness them perk up, which is accolades to our amazing care team. It was our pleasure to have your aunt with us at Kingsmount for as long as we were able, and equally, a pleasure to be able to provide a special birthday tea to celebrate her 100th Birthday.
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Review from Ian S (Son of Resident) published on 14 November 2023
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for providing this review. We are so pleased to know your Mum left us with renewed energy and a spring in her step. I will, of course, pass on your comments to the manager and our wonderful team, who we are very proud of.
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Review from Mary G (Daughter of Resident) published on 26 July 2023
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Reply from Victoria Gray, Managing Director at Kingsmount Residential Home
Thank you for your lovely words. It's so nice for the team to receive this feedback, and they really are the ones who make Kingsmount what it is.
Kind regards.
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Review from Peter D (Sister of Resident) published on 19 July 2023
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for taking the time to review our home. This is very much appreciated and your comments will be passed onto our wonderful staff. We are pleased to hear your observations that your sister has settled and her well-being has improved.
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Review from Robert H (Son of Resident) published on 8 June 2023
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Reply from Victoria Gray, Managing Director at Kingsmount Residential Home
Thank you so much for your kind words. It means so much to the team and it was our pleasure and honour to provide care to your your father. He will be sadly missed.
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Review from J P (Daughter of Resident) published on 9 January 2023
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Reply from Carole Wood, Finance & Operations Manager at Kingsmount Residential Home
Thank you for taking the time to complete this review. Your feedback is always welcome. All positive comments go a long way in re-iterating to our wonderful carers and staff that they are doing a grand job. It has been a pleasure looking after your mum and may we continue to do so for many more years.
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The Review Score of 9.7 (9.689) out of 10 for Kingsmount Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.689 for Kingsmount Residential Home is calculated as follows: ( (158 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 222 Ratings = 4.689
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingsmount Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2024
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Job Title: Registered Manager
Joined: 2003
Brennan joined GrayAreas Ltd just after the Grays bought their first home back in 2002. He worked his way up through the ranks starting at Mount Olivet and then moving to Kingsmount where he was quickly promoted to Senior Carer. In June 2015, Brennan accepted the post of Deputy Manager and then became the Registered Manager in June 2019.
His dedication, commitment and leadership have seen the home maintain the CQC Good rating and his compassion and warmth shown to residents, relatives and staff alike are a further testament to the quality of care he encourages from all his staff.
Brennan has a level 5 NVQ qualification and maintains an ongoing training schedule in order to keep up to date on various health and care issues.
He is an asset to our team and is available to chat with on our landline number.
Job Title: Activities Coordinator
Joined: 2016
Having worked in care since being a teenager, Diane joined Kingsmount as a senior care assistant in 2016. After a few years at Kingsmount, she moved to our sister home, Mount Olivet Nursing Home, continuing in her care assistant role.
Wanting a change from care work but keen to stay in the caring profession, Diane was offered the opportunity to take on the role of activities coordinator at Kingsmount. And she jumped at the chance!
Diane's role is to create and organise various activities to stimulate the residents' physical, mental and emotional well-being at Kingmount. Her work covers a broad remit from coordinating family visits to organising craft activities and spending one-to-one time with the residents.
Originally from Brixham, Diane lives in Paignton, just a short walk from Kingsmount. Outside of work, she is a regular volunteer with St. Johns Ambulance.