Fees are determined by the persona care needs and room choice
Roundham Court has a Review Score of 8.1 (8.143) out of 10, based on 1 reviews in the last 2 years. Over all time Roundham Court has 18 reviews.
Review from Rose C (Daughter of Resident) published on 17 February 2025
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Review from Brian H (Son of Resident) published on 1 June 2022
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Review from Heather E (Daughter of Resident) published on 29 December 2021
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Reply from Nikki Rogers, Owner at Roundham Court
Thank you for your lovely words, it will mean a lot to the staff especially at the moment when it is hard for them working in a care setting. They are a lovely bunch of staff at Roundham Court and we are extremely proud of them all and how they have coped this past two years. It is lovely to know that your dad has settled in so well and that he feels comfortable and at home enough to come down and join others in the lounge. I know that the Manager has a lot organised for the Christmas period so hopefully everyone will have a good Christmas regardless of covid and the limitations it has brought.
Best wishes, from the team at Roundham Court
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Review from Jenny P (Daughter of Resident) published on 28 October 2021
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Review from Ann T (Daughter of Resident) published on 3 July 2018
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Review from Peter H (Son of Resident) published on 6 March 2018
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Review from Sarah M (Private Carer of Resident) published on 6 September 2017
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Review from A H (Niece of Resident) published on 21 August 2017
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Review from Monica P (Daughter of Resident) published on 15 August 2017
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Reply from Nikki Rogers, Director at Roundham Court
We are very pleased to hear that you find the home to be well run and the staff friendly and caring.
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Review from M R (Son of Resident) published on 14 August 2017
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Fire safety windows cannot be opened if there is a fire.
Reply from Nikki Rogers, Director at Roundham Court
Please be advised that all of our window locks comply with health and safety and fire regulations and can be overridden in an emergency.
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Review from Pauline F (Daughter of Resident) published on 10 August 2017
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Review from N J (Son of Resident) published on 9 August 2017
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Review from Christine T (Daughter of Resident) published on 18 April 2017
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Review from John D (Resident) published on 22 August 2016
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Review from Richard B (Son of Resident) published on 27 July 2016
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Review from Roz P (Daughter of Resident) published on 22 July 2016
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Review from Lindy B (Daughter of Resident) published on 2 May 2016
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Review from N J (Son of Resident) published on 10 March 2016
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The Review Score of 8.1 (8.143) out of 10 for Roundham Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Roundham Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.143 Points relating to the number of positive Reviews for Roundham Court is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 1 Positive Reviews ÷ 7 = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2019
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Job Title: Registered Manager
Joined: 2017
In 2004 I started my career in Health & Social care starting as a night carer. Previously I was managing EMI Dementia home & units. I joined Devon Care Group in 2017 as Registered Manager and currently Registered manager at Roundham Court, I am passionate about problem solving and providing person centred care to adults at risk. I enjoy driving and often visit family & travelling abroad, my favourite place to visit is Malta.
Job Title: Head of Care
Joined: 2008
I joined Roudham Court in 2008 starting as a Healthcare assistant, learning and growing into my current role as Head of care starting this position in 2018. I’m passionate about caring for others and providing quality care to our residents. I’m very family oriented and mother of 3 boys and dog. In my free time I enjoy beach walks, cooking & baking.