Pippins

Mead Lane, Paignton TQ3 2AT
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8.1 2 Reviews
  • Pippins, Paignton
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Care Provided by Pippins

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Moorstone Opco ltd
  • Person in charge
  • Nicola Newton (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Pippins

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Pippins Reviews (2)

8.1

Pippins has a Review Score of 8.1 (8.071) out of 10, based on 1 reviews in the last 2 years. Over all time Pippins has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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Date Published

2
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1

Review from Nicola K (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff. Staff. Staff. Amazingly caring people from management through every care worker. Real care, real concern, proactive. Real care home where there is true interaction between carers and the clients. So incredibly proud of the way they treat my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Management

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Value for Money

Review from Derek H (Friend of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My next-door-neighbour and very good friend was lucky enough to spend his last few weeks at Pippins care home. I say ‘lucky’ because although he had cancer he could not have chosen a better place to be cared for. ALL the staff at the care home were friendly and caring, treating my neighbour as if he
was a relation. His care was second to none and when I visited him almost every day they welcomed me with a cup of tea and nothing was ever too much trouble for them. His worries about food and keeping clean in his own home evaporated away. I got to know most of the staff very well too and realised what amazing people they all are.


His room/washroom was clean and bright, and the smell of freshly prepared food was always welcoming. My friend stole the hearts of many of the staff and during his last few days they came in to see him and bid him farewell with a hug and a kiss.


I cannot speak highly enough of this care home, their guests care is their main priority.


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Care / Support

Cleanliness

Treated with Dignity

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Value for Money

Current Review Score: 8.1 (8.071)

Overview of Review Score

The Review Score of 8.1 (8.071) out of 10 for Pippins is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Pippins is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Pippins is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Pippins

What types of Care is Pippins registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pippins provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Pippins have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Pippins?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pippins to the centre of Paignton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.