Spetisbury Manor

Spetisbury, Blandford Forum DT11 9EB
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6.0 12 Reviews
  • Spetisbury Manor, Blandford Forum
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Care Provided by Spetisbury Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Country House Care Ltd
  • Person in charge
  • Adriana Cicort (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Spetisbury Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,360
  • (these prices are only a guideline, please contact Spetisbury Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Spetisbury Manor Reviews (12)

6.0

Spetisbury Manor has a Review Score of 6.0 (5.965) out of 10, based on 3 reviews in the last 2 years. Over all time Spetisbury Manor has 12 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 2
  • 0

Date Published

12
0
0
3
9

Review from Sue H (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been with Spetisbury for nearly two years now. The carers are lovely, and management always tries their best to meet Mum's needs. Whenever there is anything that Mum needs to discuss, they will listen to Mum or one of the family and try to resolve the issue. In the current climate where it is
so hard to find staff, they are doing really well to all pull together. Thank you to all the staff at Spetisbury.

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Review from L O (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

There is no denying that the grounds at Spetisbury are beyond compare. However, gravel paths make them inaccessible to wheelchair users and lack of staff or any ability to call for assistance from the grounds means that they are unusable. There are two summer houses in the grounds which in the 11 months
my parents were there were never in use.
My dad, who has very poor mobility, spent at least 21 hours a day in a pokey room which was arranged so that he couldn’t even see out of the window, meaning despite having a beautiful vista over the river, his view was of a wall. He was put to bed at 3pm every afternoon and stayed there until morning.
The ‘entertainment’ consists of a variety of singers or the TV before which the residents are plonked with no interactive activities whatsoever.
Any issues we had were handled poorly, there is no effective complaints procedure and any contact to the owner has to go through the manager.

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Review from T M (Daughter of Resident) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I moved my parents out of Spetisbury Manor in Feb 2023 because I was so concerned about the home and the way my parents were treated. It's like 'Fawlty Towers' and does not live up to its claim of being 'luxury' apart from the extortionate price. The owner is focused on profits not care, and there is
evidence of penny-pinching everywhere. The manager took an instant dislike to my mother and treated her very unprofessionally, making her extremely unhappy. There were numerous ongoing and repeated issues with Dads' care. The carers are lovely, but they are overworked and corners are cut. We made many complaints most of which were dismissed or made excuses for. My parents are now in a fantastic care home where they are very happy, where we have no complaints and they are treated with dignity and respect. Please don't make the same mistake I made - choose a different care home.

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Review from H H (Daughter of Resident) published on 10 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful retirement home. I would like to thank everyone at Spetisbury Manor for making my mother's stay at home so comfortable, she was very happy there.
having just entered from home from respite care she has already booked dates for her next visits. All the staff are exceptionally kind
and professional and take genuine interest in the residents.

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Review from B H (Resident) assisted by family/friend published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff and that's the most important thing. They are all efficient and friendly whatever job they do. Nothing is too much trouble. I feel truly cared for and my opinions are considered.
I'm included in decisions about my care and I'm given choices. I am comfortable in every way here. Staff
smile and make me feel happy. They know me as I am now and something of who I have been in the past. Spetisbury Manor is sensitively and professionally managed. It's well organised and on an individual basis to make residents feel at home.

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Review from Heather H (Daughter-in-law of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Spetisbury Manor my mother in law has found a new lease of life. She no longer has the burden of household bills and running cost of repairs etc. She can still take part in all the everyday life things she enjoys. Especially gardening and walking in the beautiful grounds. As a family,
we all feel very positive as to how her life has been enhanced by her move to this residential setting. The staff are all welcoming, caring and have time for everyone.

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Review from Kate H (Daughter of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, attention and time that all the staff at Spetisbury Manor give to mum is very good. All the carers and managers are so friendly and approachable, nothing is too much trouble. I know that mum is safe, well-cared for and very comfortable in her new home. It has given her a new lease of life
and independence.

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Review from Neil D (Son of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have used this care home many times. The first time I used it (for my mother) my mother was not very happy about the idea, but now, I use it for respite care, when she knows she is going she looks forward to it. An ideal place to stay.

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Review from Andrew P (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With its elegant orangery and lovely grounds rolling down to the river, Spetisbury Manor combines the appearance of an upmarket country house hotel with the warm and friendly atmosphere of a happy family home. The excellent staff are professional, genuinely caring, respectful towards residents and relatives
and very approachable.

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Review from K L (Partner of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Situated in fine grounds running down to the River Stour this country-house style private care home provides excellent care in a warm, friendly manner by a manager and staff truly concerned for the wellbeing and contentment of the residents. The atmosphere is that of a warm and friendly country-house
hotel rather than that of an institution. The residents appear to feel safe and secure and staff teamwork is good.
I have no reservations in recommending this private care home.

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Review from Ingrid H (Daughter of Resident) published on 11 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has visited Spetisbury Manor for respite care two and three times yearly for the past five years.
During this time she has been taken care of with professionalism and attention to personal detail.
The staff have treated her as an old friend on each visitation and the family have been warmly
welcomed, including the great-grandchildren.
My mother enjoys her stay there and is always eager to return.

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Review from Martin K (Son of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived in Spetisbury Manor, initially for respite care, but has now become a permanent resident. As a resident of Spetisbury, my wife and I were already aware of glowing reports of the home. In the last 3 months, we have experienced exceptional care for my mother, who had her 97th birthday
in the home. All the staff show kindness and care at all times, and my mother, who was recovering from a fall before coming to the home, has recovered from that shock and is becoming more mobile. Many thanks to all the excellent staff at Spetisbury Manor.

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Current Review Score: 6.0 (5.965)

Overview of Review Score

The Review Score of 6.0 (5.965) out of 10 for Spetisbury Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.765 for Spetisbury Manor is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (6 Satisfactorys x 3) + (9 Poors x 2) + (8 Very Poors x 1) ) ÷ 34 Ratings = 2.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.2 Points relating to the number of positive Reviews for Spetisbury Manor is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 1 Positive Reviews ÷ 5 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Spetisbury Manor

What types of Care is Spetisbury Manor registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Spetisbury Manor provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Spetisbury Manor have?

There are 17 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Spetisbury Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Spetisbury Manor to the centre of Blandford Forum?

3.5 mile(s) as the crow flies, distance by road may be significantly further.