Buxton House

423b Radipole Lane, Weymouth DT4 0QJ
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9.7 94 Reviews
  • Buxton House, Weymouth
Buxton House is a warm and welcoming residential and dementia care home in Weymouth, Dorset. With a light and airy atmosphere, the home allows residents to live their lives as if in the comfort of their own homes whilst being cared for by committed, professionally trained staff.

Buxton House has 64 ensuite single bedrooms, divided into four wings to create a homely feel. Each wing has its own spacious lounge/diner and kitchen area.

Buxton House provides compassionate care for those who can longer live independently and also offers intermediate care for people requiring a short period of rehabilitation.

All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.

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Care Provided by Buxton House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lauren Taylor (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Buxton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Buxton House Reviews (94)

Total of 94, showing 1-20
9.7

Buxton House has a Review Score of 9.7 (9.682) out of 10, based on 39 reviews in the last 2 years. Over all time Buxton House has 94 reviews.

Overall Experience

  • 76
  • 16
  • 1
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Date Published

94
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Review from D B (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful and I feel have a genuine care for the residents they look after, I truly believe we could not of found a better care home for our Mum, it was a big decision but definitely the right one.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review and the lovely words about the home and the team.


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Review from Michael C (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried when we came to the decision that Mum needed full time care that we could no longer sustain at home with her worsening Vascular Dementia. It was with a heavy heart that we placed Mum at Buxton House, however I cannot speak highly enough of the care she is now receiving there.
Between
my Mums siblings one of us will see her almost everyday and of course she will talk of returning home in the future but always tells us how nice the people are in her 'hotel' !!! She enjoys the food, the activities and the days out they have. Most recently I visited her on Valentines Day and the Events co-ordinators had organised a lunch for residents with one family member able to have a specially set up Valentines meal. Really meant a lot to me to spend those few precious hours with her in such a nicely created setting.
Thank you Buxton House.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank for this heartfelt review I am so pleased to read how you and your siblings feel. I will share this review with the team.


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Review from Sharon M (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in October 2024, from the start she was made to feel very welcome and settled as well as can be expected. I cannot rate the staff highly enough they all know mum and are extremely caring. The activities are good and if she goes to them she does enjoy it although sometimes has to be persuaded
to go. The cleanliness is outstanding, both in her room and general areas. Mum enjoys the food and there is a lot of variation. It's very professionally run and I feel totally reassured knowing mum is there and she is safe, well looked after and happy.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for this 5* review - To read how caring the team are at Buxton House and how welcome you feel really means a lot to the team. Thank you.


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Review from T G (Son of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support mum receives is excellent. We are always contacted in cases of any concern to do with mum. Staff are always friendly and make us very welcome. Never had any problems talking to staff about any queries we have had

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for this 5* review - To read the care is excellent really means a lot to everyone. Thank you


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Review from Alison F (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were warmly welcome to Buxton House where my dad was given a large, bright, scrupulously clean ensuite bedroom. It is well decorated and furnished and has a warm homely environment. All the staff have shown great care, compassion and understanding of my dad and his needs. He is now well setled and
happy and interacts naturally with the staff and other residents, its lovely to see. The staff have gone to great lengths to give my mum and me lots of support and calm, patient reassurance. About dads day to day care needs, we're both hugely grateful for their professionalism and kindness. I can very confidently recommend Buxton House to anybody requiring dementia care for a loved one.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for this 5* review - The team at Buxton House will take great pride in reading this review. Thank you


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Review from M K (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always happy and polite. My mother is happy with the kindness of the staff and always says the food is nice and the staff are always friendly. The activities are always welcome as she is a bit of a doer despite having mobility issues.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review. We are so pleased your mother is happy at Buxton House and is enjoying the food.


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Review from Fiona C (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important asset a care home has is its staff and I've found Buxton House staff to be attentive, kind, caring and professional. If there are any problems I get a call, usually from one member of staff, in particular, to discuss protocols, solutions or to ask my opinion.
They even offer a listening
ear or a hug if I look as if I need one.
Cleanliness is good and staff always respond quickly to any problems.
It was clear at Christmas that the staff had worked their socks off to clean and do whatever it took to re-open the home for Christmas after an outbreak. Thank you.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review. We are pleased to read how you feel about the care at Buxton House, we will take great pride in sharing these comments with the team.


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Review from Catriona S (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has high care needs and one of those is 24-hour available assistance. I am very happy not only with the care but the engagement provided for my mother who is a resident here. There are daily things to do and frequent special events. Best of all, although Mum is encouraged to take part, she is
never made to and I feel that her own preferences are really listened to. She has a television in her room if she doesn't feel like company.
I am always treated well by the Buxton House staff and they are friendly and understanding, keeping me updated with Mum's care as well as letting me know any concerns.
This is not a care home where elderly people are parked in a room to wait their time out - it's a place where my mum is taken proper care of and the chance to enjoy life as much as she can. She has been so much happier here than for many years before and I am very grateful.
(Because she is provided for by local authority care, I can't rate the costs.)

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your kind words. We're so pleased your mum is happy at Buxton House and that our care meets her needs. Your feedback means a lot and we'll share it with the team.


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Review from T F (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

It's ok.
Thanks!

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review. We will share your feedback with the team.


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Review from A T (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so very helpful and Mum seems very happy, Mum's room and the home are always very clean and there are plenty of friendly staff whenever we need them. Certainly, the menu for the day's food always looks varied with a great choice.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely feedback. We're delighted to hear your mum is happy and well cared for and that you're pleased with the cleanliness, staff and menu. Your kind words mean a lot to our team!


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Review from E H (Daughter of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, after a short stay in hospital, my mum could no longer go home. After looking for a care home, we were, thankfully, allowed for Mum to move there. Mum's dementia is progressing and can be very emotional at times. But the care and respect she is shown is absolutely amazing. Not only are
the staff amazing with Mum, they're amazing with me too. As coping with the guilt hasn't been easy and they have been wonderful. All the staff are so lovely and friendly and I feel if I had any concerns I could easily approach them. Also, the home is kept so clean and tidy, rooms cleaned every day.
I'm so happy Mum is at Buxton House.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review, I am so pleased to read your words about the care and respect that has been shown from the Buxton House team. We will share this review with the team.


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Review from Sandra E (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother went to Buxton House from hospital. We were expecting her to be coming home but unfortunately, this wasn't possible. We were very happy that we managed to get her accepted and she appears to be enjoying being there. The staff are all wonderful and so friendly with not only the residents but
the families as well. We can take our mother's dogs in to see her at any time which has been a real bonus.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review - We are so pleased the team at Buxton House have been so welcoming. We will share your comments with the team.


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Review from Debra S (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Buxton House are lovely, friendly and very helpful.
The food looks delicious.
It is difficult as my mother can't see well and cannot stand unaided, so A) she can't see food or drink and B) because of her memory, she can't remember she can't walk and has had three falls, one causing her
to break her hip.
I know it is difficult but her clothes keep going missing too!

Reply from Phil Smith, Director of Residential Care at Buxton House

We're sorry to hear about the challenges your mother is facing and the issue with missing clothing. Please rest assured we'll investigate this right away. The home will contact you directly for more information.


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Review from Penny D (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by how friendly all the staff are. It is good to see that they properly know my mother and care sensitively for her.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for taking the time to review Buxton House, your feedback is much appreciated. I will be sure to pass on your comments to the team, thank you again.


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Review from John M (Husband of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is in Buxton House being well cared for, very good staff and management. The 4 ladies in the animation are brilliant.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely 5* review, I am so pleased that your wife is enjoying life with us at Buxton House. I will pass your wonderful feedback on to the team. All the best.


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Review from Patricia G (Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been treated with the greatest care, respect and made to feel like part of the family. I am very happy.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review and kind words, I am delighted to read how well you've settled into life at Buxton House, wishing you all the best.


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Review from L P (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been going downhill slowly since September 2023 - has had several "episodes" for various things. Staff are quick to inform me and explain what's happened each time. Today, I have had a chat regarding Mum with the manager who has fully explained Mum's situation and what she is trying to do to
help Mum. Am happy with all she has told me today.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for taking the time to leave a review, I'm so pleased to read your comments. An overall rating of five-star for the experience will mean so much to the team. Wishing you all the best.


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Review from Rosemary R (Friend of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The day rooms are always clean and bright, and the staff are always cheerful and attentive to everyone. There is a lovely atmosphere.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your lovely feedback; the team at Buxton House will be thrilled. Wishing you all the very best from all at Care South.


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Review from Carol W (Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All ok so far.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you for your review, please don't hesitate to speak to the team should you need anything more. I hope you continue to settle into life well at Buxton House. Wishing you all the best.


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Review from Sue A (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely, nearly 97-year-old mum, recently moved into Buxton House. She was warmly welcomed by all of the staff and made to feel completely at home.
When she fell unwell and the doctor confirmed that she would not recover, her care changed to Palliative Care. I would like to thank the truly wonderful
staff at Buxton House and the Community Nurses, all of whom worked as a team, for the heartfelt care shown and practical help that they gave to my mum. I stayed with Mum at home for her last few precious days of life, and this care and compassion were also extended to me. What a privilege it was to be surrounded by such genuine concern. The overall holistic approach shown by this dedicated group of people is truly amazing and my mum could not have been better cared for.

Reply from Phil Smith, Director of Residential Care at Buxton House

Thank you so much for your lovely feedback, and of course, your five-star review of Buxton House. Your feedback has been shared with the team at Buxton House and will no doubt mean so much to the team.


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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Buxton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for Buxton House is calculated as follows: ( (329 Excellents x 5) + (109 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 456 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Buxton House is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Lauren

Lauren Taylor

Job Title: Home Manager

“I have worked in the Health and Social Care sector since I was old enough to be employed; whilst continuing to study, develop and achieve the skills and qualifications I have.


I began my career working with Care South as a Care Assistant and progressed to my present role as Home Manager of Buxton House. I initially began my journey at Buxton House and worked across the company in different locations – I am so glad to be back!


Ensuring every day is meaningful for the people we care for is what drives me and the team at Buxton House to give the best possible service.


We aim to support our residents and be involved in the care we provide; to enhance their independence in confidence, knowing we can support them with our person-centred approach.


I am proud and fortunate to be part of a fun, professional and caring team who work above and beyond expectations consistently.”


Frequently Asked Questions about Buxton House

What types of Care is Buxton House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Buxton House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Buxton House have?

There are 64 Single Rooms.

What are the Facilities & Services at Buxton House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Buxton House to the centre of Weymouth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.