Castle Farm Care Home

Castle Farm Road, Lytchett Matravers, Poole BH16 6BZ
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9.9 26 Reviews
  • Castle Farm Care Home, Poole
Castle Farm Care Home, near Poole, is in a charming and traditional home setting that has been lovingly developed and renovated to provide professional care.

All care delivery is bespoke, suiting numerous specialist needs, thanks to a skilled and experienced team who regularly update their provision to modern innovations and any changes in personal requirements.

The Home's facilities include a small hairdressing salon, beauty treatments available, free bar drinks on request, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

Surrounded by the picturesque Dorset countryside, Castle Farm is an ideal choice for adults looking for a relaxing retirement.

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Care Provided by Castle Farm Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Neil Hardy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Castle Farm Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
  • (these prices are only a guideline, please contact Castle Farm Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting, however some times can be busier than others. If in doubt please ring the Home beforehand.


  • Parking

  • Car park available


Castle Farm Care Home Reviews (26)

Total of 26, showing 1-20
9.9

Castle Farm Care Home has a Review Score of 9.9 (9.889) out of 10, based on 12 reviews in the last 2 years. Over all time Castle Farm Care Home has 26 reviews.

Overall Experience

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Review from C D (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Farm Care Home is a wonderful caring home with excellent staff. I cannot speak highly enough of the care and attention that they give to dad. I am so pleased that we found this care home.

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Review from S B (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a homely caring care home for holiday cover stay and sure did I find it.
Lovely place, lovely room, lovely staff and lovely food. We will certainly use it again next time needed.

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Review from Dave H (Nephew of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about Castle Farm Care Home. It is out in the countryside, surrounded by open farmland and a vineyard. So it's both beautiful and peaceful.
Our aunty was lucky enough to spend seventeen, very happy, months there.
It is relatively small with, I believe, about nineteen
rooms. The staff are always friendly, helpful, professional and clearly take pride in the happiness of their residents.
As a result of all of the above, the home feels like a very large family. Some larger organisations may struggle to achieve this.
We consider ourselves very lucky to have found Castle Farm and unreservedly recommend them to anyone looking for a home for a loved one.

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Review from A W (Son of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and love shown to my Father by Castle Farm's carers was exceptional.

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Review from G O (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Castle Farm Care Home for just over a year. Great care has been given to her throughout this time and efforts made to integrate with other residents and become part of the community. All the staff are extremely helpful. The standard of personal care is great. Her room
is always clean and an effort is made to arrange her flowers and belongings as she wishes. The handyman does a marvellous job with her patio and keeping her feeders topped up!
Last week she was fortunate enough to reach her 100th birthday. She was made to feel very special with a wonderful afternoon tea with all the residents. The staff made a real effort to decorate the lounge for the occasion. Whilst she was having her hair done, they sneaked into her room and gave it a makeover. She was delighted and her family will never forget this milestone.
Thank you everyone!

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Review from Lynn L (Daughter of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Castle Farm from July 2021 until she passed away in January this year.
Throughout her time there, she was treated with amazing kindness, care, love and respect.
The home is indeed that; a home. It has a wonderful calm, caring atmosphere. Staff are approachable, friendly and always
helpful. They not only looked after Mum but us, as a family, too.
What is so evident is that the staff genuinely seem to enjoy their work, going over and above.
Lovely parties laid on for the Jubilee, Christmas etc. Staff coming in on their days off to host residents and their families.
Mum loved the meals and entertainment. She was happy in her room which was bright and always clean. Mum was treated as an individual; staff knew her and how to encourage her.
Sadly, Mum reached the stage in her life where she needed round-the-clock care. We consider ourselves so fortunate that Castle Farm could accommodate her. As a retired nurse myself, I can truly say that this care home is truly outstanding.

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Review from Michelle D (Granddaughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Castle Farm residential home for my Grandmother due to the homely feel, the activities on offer and having heard good reports on the care for the residents. My grandmother lived at Castle Farm for 5 years, and in that time she was looked after with great care and compassion; I never had any
cause for concern or complaint. Sadly she passed away in December, but she was treated with kindness, dignity and respect right up until the end. The staff truly care and are amazing and that above everything else is what counts the most.

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Review from Dawn F (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Castle Farm Care Home for the last eighteen months of her life. The care that she received was excellent. The staff are all very caring and know everyone and their individual needs very well. Mum particularly enjoyed the food and the activities and the kitchen staff were always very accommodating
with any special requests. We were always made to feel very welcome when visiting and were always on hand if we had any questions. We are so glad that we found Castle Farm when Mum needed to go into a care home and would recommend it to anyone. Thank you to everyone at Castle Farm.

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Review from Denise B (Daughter-in-law of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was taken care of with such professionalism throughout. From the chef that wanted to cook him his favourite dish, to the cleaner that kept his room immaculate when dad had his little spills.
Carers never gave up to keep Dad's independence and worked tiresomely throughout his decline and always
had time to talk to you.
Office managers are always at hand to listen to your concerns, always with a smile and a hug.
We were put at ease at the end of Dad's life which made a very sad and difficult situation to now be the most treasured experience of Dad's passing in our hearts always and now so at peace with it.
Thank you so much to the evening staff in question..difficult times were handled so compassionately.
Fantastic team, wonderful people to have around you in what can be a very challenging time for any family when a loved one goes into a home.
Castle Farm Care Home is first-class in all they do and who they are dealing with.
Thank you all so very much.

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Review from S P (Friend of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always very impressed when visiting the residential home. Clean and welcoming.

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Review from Prue B (Friend of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first reaction to Castle Farm Care Home, when looking for somewhere for our friend, was the feeling of welcome and calm as soon as we walked in. That feeling has not changed, it's there with the management team and the carers, all of whom look after the residents. Nothing is too much trouble and
ways are found for those who are finding things difficult. It's miracles they work and our friend has improved beyond recognition. I can't be more delighted, we recommend it too highly.

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Review from Janice B (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home. My mum is so happy here. She has a beautiful room. Nothing is too much for any of the staff. There are lots of activities for the residents. They are taken out on day trips. The home is kept immaculate. My sister and I feel so lucky we found this home for Mum. We looked at
a few and none of them compared to this one. The minute we arrived at this home for Mum to look at she said this is where I want to live. I cannot praise this home enough.

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Review from R H (Resident) published on 3 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is marvellous, the staff are too, the food is very good, and the facilities are very good. I would recommend it to anyone.

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Review from Michael J (Son of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum received care and end-of-life care for two and a half years at Castle Farm Care Home. Throughout the Corona pandemic and beyond, she was kept safe and comfortable with a hundred smiles, hugs and kisses from the staff. Meanwhile, our mum was feisty to the end. Our deep gratitude goes to all for
the kind and professional care she received until the very last moment. The consideration shown to her granddaughter and myself during the last 48 hours will never be forgotten. Thank you, from the bottom of our hearts, to the manager and your team, be proud of what you do and have achieved.

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Review from A S (Son of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father both lived in Castle Farm Care Home for the last few years. The care they received was exceptional and they were both extremely happy living there. The staff regularly went above and beyond normal duty to look after them and, whilst everyone was amazing, I would like to single out
one member of staff for adding a particular level of kindness and consideration that I found deeply moving. Nobody likes to put their parents into a care home but when it becomes absolutely necessary it is a great comfort to be able to find somewhere like Castle Farm. I thank everybody there from the bottom of my heart for all they did for Mum and Dad.

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Review from P S (Son of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was at Castle Farm Care Home for a few years and during her time there she was looked after brilliantly. The staff are caring, often doing extra things in their own time. I would regularly ask Mum if she was happy where she was and she would, without hesitation, always say yes she liked it there.
The lovely, quiet patio area and garden, with the chairs and tables, enhance the feeling of a peaceful country residence: lovely to sit out when visiting Mum. We would fully recommend Castle Farm to anyone thinking of care home options.

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Review from J P (Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for a few months and was previously at another care home but felt she needed more of a homely atmosphere. She took a while to settle in, but she is happy there, and one cannot fault the staff who are kind and caring and make sure on her bad days she is given extra reassurance.
Her room has her personal possessions of photos and pictures scattered throughout her walls and is made to be as homely as possible for her.
Would highly recommend.

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Review from Teresa N (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at Castle Farm for 14-months, having chosen to move into residential care. He welcomed the excellent food, friendly atmosphere, lively activities and well cared for home and gardens. At all times he was made to consider Castle Farm as his home where he was welcome to invite friends for
a meal and to visit. Over recent months his health deteriorated, and he had to rely on the excellent care of the staff and the oversight of his medical needs. Although he found his increasing dependence frustrating, high-quality care was maintained throughout. Relatives were always welcomed and any requests considered. Owing to the demands of Covid 19, additional challenges arose, but communication was maintained and contact with residents was a priority. As end of life care became necessary, visits were facilitated for close family and all his needs were attended to with sensitive communication with relatives. We were so grateful that our father was living at Castle Farm.

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Review from Simon S (Son of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother only moved into Castle Farm in November but she was made to feel like a member of the family. The staff were more than friendly and helpful. When she, unfortunately, passed away in April the management and staff made it easier for me to get things rolling (always a difficult time so any burden
taken off of you is a godsend.) and made me feel like they really cared. I can't recommend them enough.

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Review from J B (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the excellent, patient care our elderly father is receiving at Castle Farm. He has settled in really well after a time and now is contented and happy with his new life here.


The food is very good, which he greatly enjoys. The carers are super and know him and his many idiosyncrasies

well. He is treated with dignity and patience. He enjoys some of the activities and often is found in the garden and greenhouse.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Castle Farm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Castle Farm Care Home is calculated as follows: ( (128 Excellents x 5) + (16 Goods x 4) ) ÷ 144 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castle Farm Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Castle Farm Care Home

What types of Care is Castle Farm Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Castle Farm Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Castle Farm Care Home have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Castle Farm Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castle Farm Care Home to the centre of Poole?

5.2 mile(s) as the crow flies, distance by road may be significantly further.