Castle Farm Care Home

Castle Farm Road, Lytchett Matravers, Poole BH16 6BZ
Submit a Review
9.9 26 Reviews
  • Castle Farm Care Home, Poole
Castle Farm Care Home, near Poole, is in a charming and traditional home setting that has been lovingly developed and renovated to provide professional care.

All care delivery is bespoke, suiting numerous specialist needs, thanks to a skilled and experienced team who regularly update their provision to modern innovations and any changes in personal requirements.

The Home's facilities include a small hairdressing salon, beauty treatments available, free bar drinks on request, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

Surrounded by the picturesque Dorset countryside, Castle Farm is an ideal choice for adults looking for a relaxing retirement.

Show Castle Farm Care Home on the Map

Care Provided by Castle Farm Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Neil Hardy (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Castle Farm Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
  • (these prices are only a guideline, please contact Castle Farm Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting, however some times can be busier than others. If in doubt please ring the Home beforehand.


  • Parking

  • Car park available


Castle Farm Care Home Reviews (26)

Total of 26, showing 21-26
9.9

Castle Farm Care Home has a Review Score of 9.9 (9.889) out of 10, based on 12 reviews in the last 2 years. Over all time Castle Farm Care Home has 26 reviews.

Overall Experience

  • 25
  • 1
  • 0
  • 0
  • 0

Date Published

26
1
6
12
14

Review from Mandy B (Relative of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A relative recently spent the last 7 years of her life at Castle Farm.
She died aged 101.
The care and attention she received from all the staff were second to none.
Without exception, she was treated with dignity and respect as her health and independence gradually declined.
Castle Farm is the
best care home I have ever visited.
The manager and all the staff should be extremely proud of the homely, caring environment that they maintain day by day.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff, good food and a nice garden.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara O (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle Farm Care Home is run by a wonderful manager who has a heavy workload but always has time for residents and family alike. The residents enjoy their activities, especially the visiting musicians and everyone sings along. Each resident has individual needs and these are met sympathetically. It
has has a professional yet family atmosphere and we would not hesitate in recommending Castle Farm Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard P (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is in excellent condition and the staff are always friendly.
When I need to take my mother for an appointment she is all ready for me even at 8.30 in the morning.
The food is great with it being freshly cooked and there is a good choice.
The manager is friendly and all the staff go out of
their way to help with anything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Regular Volunteer) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in 2007 until her death in 2010, aged 102. Castle Farm was the only possible place as she had very exacting standards. She had previously spent some time in respite and love the homely atmosphere, local staff and caring nature of all. My husband and I became volunteers in
2010, running weekly bingo sessions and I have continued to do this after his sudden death in 2014. I have been absorbed into this caring world, sharing Christmas with the residents in 2014, having no family. A very special home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne G (Daughter-in-law of Resident) published on 3 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a warm, caring environment set on the edge of a Dorset Village. It is a small and welcoming home, providing excellent care for its residents. Each resident has their own room and are encouraged to bring personal items to make it their own. The staff are extremely helpful and there is always
someone available. I would not hesitate to recommend this establishment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Castle Farm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Castle Farm Care Home is calculated as follows: ( (128 Excellents x 5) + (16 Goods x 4) ) ÷ 144 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castle Farm Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet