St Denis Lodge

Salisbury Road, Shaftesbury SP7 8BS
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9.6 32 Reviews
  • St Denis Lodge, Shaftesbury
St Denis Lodge in Shaftesbury offers residential care in a spacious and elegant Georgian house.

Staff care for older people who are no longer able to cope safely or who have become lonely in their own home environment.

The care home offers a warm and welcoming atmosphere and residents are encouraged to be as independent as possible.

Their spacious, en-suite rooms are bright and airy with plenty of sunlight and lovely countryside views.

There are beautiful gardens full of colour around St Denis Lodge and for many, being outside in the grounds or sitting under the pergola with afternoon tea or a book is a very special part of life at St Denis Lodge.

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Care Provided by St Denis Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Older Person Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • St Denis Lodge Residential Home Ltd
  • Person in charge
  • Victoria Elesmore (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Funding & Fees Guide for St Denis Lodge

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
  • (these prices are only a guideline, please contact St Denis Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Denis Lodge Reviews (32)

Total of 32, showing 1-20
9.6

St Denis Lodge has a Review Score of 9.6 (9.616) out of 10, based on 7 reviews in the last 2 years. Over all time St Denis Lodge has 32 reviews.

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  • 28
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25

Review from Julita B (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite apart from standards provided as indicated in the ratings. Mum was helped to fell so at home at St Denis Lodge, to do all that she was still able to do with her worsening dementia, to continue feeling like the woman she was, was treated in the manner that she would wish for and made to feel special
and loved as an individual. Especially appreciated was that St Denis beautifully accommodated the family situation (with both Mum's next kin living overseas) and my brother and I were still able to keep in regular contact with her. That was Mum's wish. Thank you all.

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Review from Hugh B (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the care my mother received here. I have been in many care and nursing homes and this is the best I have seen. what stands out is friendliness and dedication of the staff who always have the interests of the residents uppermost. The end of life care my mother received
was excellent. She could not have been better cared for. Our family were always made very welcome and the communication was also of a very high standard. I have already been recommending St Denis Lodge as an example of the highest level of care.

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Review from Adam C (Grandson of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What I really like about this care home is the friendly welcome I always receive when visiting my grandparents and nothing is too much trouble when my grandparents want or need anything.

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Review from K G (Granddaughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is fantastic - my grandparents have improved so much since being under the care of St Denis Lodge. The manager is always around and on hand to talk to you. Food is to a high standard. The manager and deputy manager are both fantastic and it's wonderful to see Mum so present around the home.

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Review from Lilia B (Granddaughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Dennis Lodge is an incredible place. The staff are genuinely caring and take the time to get to know residents as friends, and have been incredibly supportive to my grandmother and my family throughout the last year. Her health has taken a turn since the start of the year, and they have been nothing
but kind and reassuring to her and us throughout this period. The staff painted her nails, came and discussed her old home in Spain (which makes her smile!) and allowed my family to come and visit whenever she is unwell or we feel nervous for her. All in all, an exceptional home run by lovely people who genuinely make a difference to their residents.

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Review from Rebecca N (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are fortunate that we found St Denis Lodge and our mother spent over a year here and has been happy and well cared for. The staff went the extra mile to make her comfortable and relaxed; we can’t thank them enough. She loved the quizzes and often won prizes, which she thought was great. Meals are
served to tables of four people in a relaxed restaurant-like settling, and Mum loved sitting in the conservatory watching the birds. When she was well, she fed the birds in the gardens, and staff made sure there was always bird food available. Last summer, Mum planted vegetable seeds in a raised bed and enjoyed showing us around the accessible gardens during our visits. When Mum was unwell, the district nurse arrived within ten minutes on one occasion, and medical care was accessible and reassuring. We don’t hesitate to recommend St Denis Lodge and the kind and professional team.

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Review from Judy R (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at St Denis Lodge for four months. It has a very homely feel, and being small, the staff really get to know the residents and vice versa. The orangery room is a bright space, and easy access to a lovely level garden was very important to us. Her individual preferences, such as a late
breakfast and bedtime bath, have been totally accommodated. Visiting is comfortable and relaxed. Humour, care and respect for the individual are very evident.

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Review from V C (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at the home for a couple of years now. The staff are always very friendly and helpful, and I feel they really care about the residents. There are numerous activities for the residents to take part in if they wish. On the whole, we feel that Mum is really well cared for and is enjoying her
time at the home.

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Review from F M (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father says that St Denis Lodge is everything he could want and the staff are helpful, kind, reliable, and respectful and his room is airy, clean, comfortable, and large. He enjoys the activities, quizzes, exercises, etc. As his daughter, I totally agree.

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Review from Anne M (Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very comfortable. I have everything I want or need. The staff are caring and understand me.

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Review from Sarah J (Great-Niece of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what a home! The care and empathy given by the staff are truly inspiring. The home has a lovely welcoming feel about it, and in the summer the gardens, are a peaceful, enjoyable place to be. Residents are shown respect and encouraged to be a part of their care planning. As a family, we felt appropriately
informed and supported; we are truly grateful to the manager and her team for never making us feel that anything was too much. The food and entertainment are also of high quality.

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Review from T Y (Nephew of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident at St Denis Lodge for over 12 years. The love and care given to her by the wonderful staff could not possibly have been better. She had the best years of her life at St Denis Lodge which is a wonderful home.

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Review from R S (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to St denis Lodge in early January this year. The staff were brilliant in helping her to cope with the 10 days of quarantine required to prevent any risk of COVID-19 spread. She has since settled into her new home and is enjoying the company and community of the whole home. It has been
a great comfort to all of us that such a superb residential home exists.

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Review from Pamela A (Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very comfortable, and all staff very pleasant and friendly; they are also very helpful.

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Review from Rene K (Resident) assisted by family/friend published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good medical attention and caring staff are very kind. I would like more variety in the activities.

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Review from P J (Wife of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Friendly people/staff.

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Review from M P (Resident) assisted by family/friend published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always enjoyed my stays in St Denis Lodge. I have been there for respite several times and also often go for daycare. They are friendly and I am looked after well.

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Review from L K (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father comes to St Denis so I and my husband can have time without Dad for the holidays and on social events. He is very well looked after and enjoys his stays.

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Review from D R (Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These people are lovely.

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Review from P S (Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

General review of experience is standard.

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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for St Denis Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for St Denis Lodge is calculated as follows: ( (76 Excellents x 5) + (7 Goods x 4) ) ÷ 83 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for St Denis Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about St Denis Lodge

What types of Care is St Denis Lodge registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What additional types of Care does St Denis Lodge provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St Denis Lodge have?

There are 21 Single Rooms.

What are the Facilities & Services at St Denis Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Denis Lodge to the centre of Shaftesbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.