Eastbury House

Long Street, Sherborne, DT9 3BZ
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9.9 20 Reviews
  • Eastbury House, Sherborne
Eastbury House is a privately run residential home for the elderly. It was established in 1974 and is situated in the centre of Sherborne within a few minutes level walk of the shops and the Abbey.

The house, parts of which date back to the early 17th century has twenty rooms available for residents together with a dining room and sitting room. The large enclosed garden offers a peaceful and secluded spot to enjoy the sun or the shade of their many trees.

The home is registered as a residential care home by the Care Quality Commission. They also advise that if assistance from public funds is required, then you should contact your local Social Services department prior to any arrangement being made.

Please visit the website for more details.

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Care Provided by Eastbury House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Eastbury House (Sherborne) Ltd
  • Person in charge
  • Stacey Witt (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (8)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Eastbury House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,600
  • (these prices are only a guideline, please contact Eastbury House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at anytime.


  • Parking

  • There is a small driveway for parking, alternatively there is
    on-street parking or a pay and display car park nearby.


Eastbury House Reviews (20)

9.9

Eastbury House has a Review Score of 9.9 (9.904) out of 10, based on 13 reviews in the last 2 years. Over all time Eastbury House has 20 reviews.

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Review from S D (Wife of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most kind and caring staff - excellent food and activities. Highly recommended.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for taking the time to leave us a review - kind regards


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Review from Polly W (Resident) assisted by family/friend published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very lucky and grateful to be here as on admission I was very unwell and was nursed back to health.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for taking the time to leave us a review, it is very much appreciated!


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Review from Mary K (Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that you supply a homely and comfortable environment. I feel safe and secure here as the staff are very observant of any change in health.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for taking the time to leave us such a lovely review!


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Review from Gerry B (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found over the last 3 1/2 years, the staff and management of the Eastbury House in Sherborne to be its greatest asset. I have visited many homes in the last 20-30 years and think that the Eastbury team's care, kindness and respect shown to its residents are second to none. This is the most important
criterion for my mother and her children when opting for the Eastbury.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you so much for taking the time to leave us such a lovely review, I will share your words with the staff - it makes a real difference. Thanks again.


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Review from Catherine S (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastbury House is run by a warm, kind and helpful team. The residents are happy, well-dressed and are treated with dignity and respect. The old house, which has many original features, is tastefully furnished and decorated; it smells fresh and clean, yet feels cosy, and it has a happy, feel-good vibe
surely felt by all who live, work, and visit this charming home.
There is a full timetable of daily activities. Residents choose their meals every day from a delicious menu with plenty of choices. There are several vases of fresh flowers including on the dining tables, often picked from the delightful large walled garden which has a summer house, a seating area and even a vegetable patch! Mum has a large room with two windows and a new carpet. She loves to care for her collection of plants and she has plenty of room for visitors to sit and enjoy a cup of tea with her.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you so much for your kind words, it really means a lot to all of the staff to receive such lovely feedback.


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Review from S S (Son-in-law of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very impressed with the friendliness of support given to both residents and family.
We have a lot of confidence in Eastbury House. So important when we live 2-3 hours away.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for leaving us such a lovely review; we are lucky to have such support from family members.


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Review from Dee W (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I heard a lady in the hallway explain to the person she was with that Eastbury House is full of love and that she wouldn't leave her mother anywhere else. I stopped and said I have to agree, the care and love I have seen there is second to none. Everyone is kind, and Dad said today how good all the
staff are to him.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for your kind words. I should say your dad makes it very easy for us!


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Review from Annie T (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having stayed for a couple of respite visits, my mum has now been a full-time resident for the past year. I can not fault the care, staff, activities and food. It really feels like a home rather than an institution, and as it is small, this means there is personal care and attention. I would highly
recommend it and have done so already on many occasions.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you so much for taking the time to leave us such a lovely review; I'm glad you find Eastbury House like a home, and hope you will always feel welcome here.


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Review from Christine S (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by the level of care and understanding given to my mother by all the staff. They treat her with respect and dignity and also love.
I have also been impressed by the care and concern given to myself, and the support I have received when I visit.
The food is all fresh and the meals are
nutritious and tasty with a choice of courses.
The place feels, as much as it is possible, like a home from home.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for taking the time to leave us such a lovely review, we particularly love that you feel at home here. Thanks again.


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Review from Emily S (Private Carer of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known Eastbury House for many years. What always continues to strike me is the friendly homely atmosphere. All the staff are so welcoming, happy and professional. I can’t speak highly enough of the home and will continue to recommend it.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for your kind words and for taking the time to leave us a review.


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Review from A T (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eastbury are all so warm, friendly, caring and welcoming. There is always something going on for the residents to do, including trips out. The residential home is definitely home from home. Thank you to everyone for making us so welcome and comfortable.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you so much for taking the time to leave us such a lovely review.


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Review from I R (Granddaughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was always well cared for and happy at Eastbury House. There were always lots of activities and options for residents although grandad often liked to sit quietly in his room and watch TV or chat with staff and other residents. The staff were very kind and caring and always welcomed us with
tea or cake.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you for taking the time to leave us such a lovely review. We are very proud of our extensive activities planner with events and activities every day of the week, although we can all appreciate a bit of quiet time!


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Review from Malcolm C (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastbury House provided a wonderful home and an outstanding quality of care for my mother for the last ten years of her life. This truly is an exceptional place with wonderful cheerful staff who put a great deal of effort into creating a homely non-institutional atmosphere and into getting to know the
residents and to ensuring that all aspects of their lives are as good as they can possibly be. Very good home-cooked food with a lot of choice, along with a beautiful garden and lots of activities and outings tailored to residents' individual interests all add to the quality of the service that they provide. As my mother's care requirements increased and she finally became completely bedbound and dependent on assistance with all her basic needs they looked after her with great sensitivity, providing a familiar reassuring home for her until the end.

Reply from Stacey Witt, Registered Manager at Eastbury House

Thank you so much for these words - we all have so many anecdotes and memories of time spent with your mother we feel incredibly lucky to have known her.


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Review from Alison H (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother enjoyed her 2-week stay at Eastbury House. She enjoyed her meals and being able to dine with the other residents. She also enjoyed the activities, especially the quizzes. She had tea in the garden when the weather allowed and says that she made some nice new friends. She was well looked after
and was able to take the opportunity of having her hair done and her feet attended to by the chiropodist. She looks forward to returning again soon.

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Review from Mandy G (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father joined Eastbury House in the height of lockdown due to very sad and unexpected circumstances. Even though Eastbury House were under extreme pressure with covid and lockdown, every member of staff was professional, caring and friendly. Now, 2 years on, dad is settled and happy. I take my hat
off to the team at Eastbury House, as all have helped deal with my emotional journey too! Thank you, each and every one of you.

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Review from V M (Daughter of Resident) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastbury House is a very special place, like home from home. The house is wonderfully old, eccentric, and charming, like most of the residents! The staff are extremely friendly and respectful, listening to the residents properly and treating them as individuals and equals. I feel that my mum has become
part of the family there. She likes the home-cooked food and the fact that she can have a drink before dinner, and it is served at a reasonable time (a couple of other care homes we looked at were serving the evening meal as early as 5 or 5.30pm). There is a slight lack of communal space but this is currently being addressed. Now the restrictions are lifting there are more visits and outings, and more activities happening.

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Review from P C (Son of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Put simply, the staff cared.

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Review from A H (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Eastbury House after suffering a stroke and she has settled in extremely well. I cannot fault the care she is given. The staff are without exception kind and patient and she appears to be well looked after with all her needs met.
I am very happy with the level and quality of care
given.

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Review from J S (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a truly wonderful weeks stay, she was very happy and loved the excellent food. The staff each and every one of them are totally amazing. The love within Eastbury oozes out. Mum has said she would love to go again. I felt as her carer normally that she was 100% plus safe and extremely well
looked after in every aspect.

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Review from A L (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending Eastbury House.
It doesn't feel like a care home.
My mother has been looked after with compassion and expertise throughout her time there.
The staff are caring, competent and reassuring.
I always feel that my mother is in the very best of places.
There
is always an ambience of "home".
Everything possible is done to make the residents feel comfortable and part of the family.
It is simply wonderful!

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Eastbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Eastbury House is calculated as follows: ( (141 Excellents x 5) + (15 Goods x 4) ) ÷ 156 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eastbury House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Stacey Witt

Job Title: Registered Manager

Joined: 1998

Stacey started work at Eastbury House at 15 years old and has since obtained a degree in Business Management and a Level 5 Registered Managers Award. Stacey has specialist training in Dementia, End of Life and Nutrition and saw Eastbury House through our initial GSF assessment (The Gold Standards Framework) and continues to strive to ensure exceptional End of Life Care for residents.


Stacey has also recently qualified as a Trainer for Moving and Handling and so can train individual staff as necessary.


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Laura Sargent

Job Title: Deputy Manager

Joined: 2002

Laura started her career in care at Eastbury House at the age of 14 and has been with us ever since - 2 babies and 20 years on she has completed her level 4 in Care and has worked her way up to the position of Deputy Manager, Laura also has specialist training in dementia, End of Life and oral health.


Laura is very hands-on and passionate about caring for our residents. She can turn her hand to anything and may be found in the kitchen cooking lunch, working on a care shift, or on a trip out with residents.


Frequently Asked Questions about Eastbury House

What types of Care is Eastbury House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastbury House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eastbury House have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Eastbury House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eastbury House to the centre of Sherborne?

0.2 mile(s) as the crow flies, distance by road may be significantly further.