Fairfield House Residential Care Home

Charmouth Road, Lyme Regis DT7 3HH
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9.8 36 Reviews
  • Fairfield House Residential Care Home, Lyme Regis
Fairfield House is situated on a hillside overlooking Lyme Bay and Lyme Regis. The home is tastefully decorated and furnished throughout and offers several lounges, dining areas and conservatories to socialise or relax in. The home has its own fully equipped hairdressing salon, and a selection of specialist bathrooms including a hydrotherapy bath.

Fairfield House provides mild dementia care as well as residential care. The home also offers respite stays and day care packages in a comfortable, caring, relaxed environment. Staff like all their residents to feel at home, to be as independent as possible and supported to make their own choices. Person-centred care is based on each person's specific needs.

Care workers put residents at the heart of everything they do. Residents can take part in a wide range of activities, sit back and enjoy the entertainment programme or just relax in beautiful gardens taking in the sea air. When dining, you can choose from a seasonal menu of excellent home cooked food.

The ever changing canvas of Lyme Regis provides residents with spectacular views of the bay all year round. The team welcome you to visit and experience life at Fairfield House and to take in the stunning surroundings with family and friends.

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Care Provided by Fairfield House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jane Ellis-Morgan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (5)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Fairfield House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,675
    • Self-Funded Residential Dementia Care £1,350 – £1,685
    • RESPITE Self-Funded Residential Care £1,400 – £1,685
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,685

  • Please check with the Manager regarding fees, as they relate to the level of care needs and type of accommodation. The team will be able to find the right balance for your individual requirements.
  • (these prices are only a guideline, please contact Fairfield House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home for details


  • Parking

  • Parking


Fairfield House Residential Care Home Reviews (36)

Total of 36, showing 1-20
9.8

Fairfield House Residential Care Home has a Review Score of 9.8 (9.803) out of 10, based on 12 reviews in the last 2 years. Over all time Fairfield House Residential Care Home has 36 reviews.

Overall Experience

  • 31
  • 5
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Date Published

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Review from Brenda N (Sister of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been made to feel welcome right from the time we looked at the home to see if it was right for my brother. We have had lunch with him a few times now, which is very good and the staff are very good. I know my brother is looked after well and is safe.

Reply from Jane Ellis-Morgan, Manager at Fairfield House Residential Care Home

Thank you for your kind words. We look forward to enjoying Christmas Day with you all.


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Review from A K (Son of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the way my mum has been looked after. The staff are always so kind and helpful towards my mum. I would definitely recommend Fairfield.

Reply from Gordon Collins, Manager at Fairfield House Residential Care Home

Thank you for your kind words, we are so pleased that you found the home warm and welcoming. The staff are a wonderful bunch as you say, and they are rightly proud of the work they do. Thank you so much for recommending the home. We hope to see you again soon although we do know visiting can be hard for relatives who live a long distance away.


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Review from Guy W (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Fairfield House in October 2022. Her room was fresh and newly decorated, also airy and bright with a beautiful view. She was treated like a family member and well-loved by the staff. I was also made to feel welcome on visits. Mum always looked well turned out, with regular appointments
at the on-site hairdresser, and attention to detail with her choice of clothes. There was always good communication with the management at Fairfield. Mum had the opportunity to join in a varied timetable of activities during the week if she wished. I always had peace of mind that Mum was being well looked after, and am confident to recommend Fairfield House to others.

Reply from Stacey Pym, Manager at Fairfield House Residential Care Home

Thank you so much for your kind words, we really appreciate your feedback and ongoing support. We are thankful for the ratings/reviews you submitted. We are grateful that you feel confident with recommending Fairfield House Residential Home, thank you.


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Review from D C (Resident) assisted by family/friend published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked into Fairfield House all the staff knew my first name which I found very welcoming and appreciated. The chef had been made aware of my dietary needs and would chat with me if they were in doubt about anything. I was very comfortable in my room which had a beautiful view.

Reply from Stacey Pym, Manager at Fairfield House Residential Care Home

Thank you for your review and your kind words. We appreciate your feedback and hope to see you again soon, take care.


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Review from H M (Wife of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfield House is a lovely environment where all staff treat residents with respect and compassion. Deciding to move a loved one into a residential care home is never an easy one but, Fairfield made the whole experience really easy and as stress-free as possible.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your ongoing support. Your kind words are appreciated and I will pass your feedback on to the Fairfield House Team. Thank you so much for taking the time to complete this review.


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Review from Jane W (Friend of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney for a long term resident who was a neighbour. I don't visit frequently, but when I do, I always get a warm welcome. The staff are always focused on my resident friend's welfare and check she is ready to see me, offering us tea, even at busy times. Her room is always neat and
clean and there is often an activity going on when I pop in. They are very good at informing me if my friend has any health or welfare issues.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your kind words, we appreciate your ongoing support. Please remember, you are always welcome to contact us, anytime.


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Review from Alan C (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Fairfield House Residential Care Home for over three years. The current management is communicative and considerate to residents and family members and the excellent staff are empathetic to my mother's needs and provide a high standard of care.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your feedback; we appreciate your insight. May I take this opportunity to thank you for your ongoing understanding and support.


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Review from Alison W (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I have found the staff in the care home to be kind and courteous to my mum, who has been a resident here for nearly two years. Due to her disabilities she needs things done in certain ways to help her, which everyone has managed to accommodate. Unfortunately the outside of the property appears
a bit shabby which really doesn't do the care provided within the home justice.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your honest feedback. We are listening, we will continue to improve the outside of the home and we thank you for your insight. Your feedback is much appreciated.


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Review from Susan H (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past few months the quality of meals has improved. Care staff are always prompt in answering bells and attentive. Management have been most helpful in organising transportation for my mother to attend dentist appointments.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your honest feedback. We appreciate your ongoing support.


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Review from H B (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have absolute confidence in the care that Mum receives on a daily basis. Mum enjoys all aspects of the activities and the detail the staff take to ensure that body and mind is kept active. From art classes, crafting, word/number games Mum finds both fun to do and entertaining and provides
conversations with other residents over the endless daily themes which overlap into the catering which too provides interesting mealtimes. There isn’t a day that goes by without treats, fun and laughter. Mum also enjoys the outings to surrounding beauty spots in the area. The family are so very happy with Fairfield House and enjoy the social media page too, we are grateful for the attention to detail with regard to the important never ending tablet runs and attention to Mum's health and well-being. The management are visible, approachable and catering, maintenance and care staff are kind with the friendly cup of tea!

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Thank you for your kind words. We are grateful for your ongoing support. Thank you for taking the time to share your views.


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Review from Delphine M (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Fairfield House for 4 years and as she ages she’s become increasingly frail and her dementia has progressed. I have never doubted that she is well looked after and that everyone, in their different roles, is more than capable, and willing to meet her changing needs and personal
preferences. It does feel that all the people who work there are doing it out of a real and genuine care for the wellbeing of the residents.
The home is clean, the team is welcoming, and Mum is having a great time joining in all the activities as best she can. Mum is still more than capable of letting us know if she feels something is wrong so we’re confident that she is settled and happy.

Reply from Stacey Pym, Registered Manager at Fairfield House Residential Care Home

Hello Delphine,
Thank you so much for your kind words; the team at Fairfield House appreciate your insight. We are thankful for your ongoing support.
We enjoy looking at Mum's artwork, displayed in our dining area.


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Review from Lucy F (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent and have provided wonderful care for my mother, especially as dementia decreases her mobility and awareness. They seem to treat all residents with respect and dignity. They are communicative with the family and I am always made to feel welcome whenever I visit. I would
highly recommend it.

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Review from Bob M (Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and communicative. Very pleasant environment.

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Review from Margaret W (Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good Staff, and an excellent manager.

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Review from A S (Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are very nice. Pleasant rooms, very comfortable. The food is very good. Friendly.

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Review from Pippa B (Daughter of Resident) published on 15 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident of Fairfield House for the last 4 years of his life. It's hard to put into a limited number of words how much they cared for him. The staff at the house are wonderful and went beyond for him many many times over. In all the time he lived there we had no reason to find fault with
any aspect of his care from the food and the cleanliness to their quick responses to his needs. In lockdown, many of the staff did not see their own families and not once did anyone complain. Sadly Dad did not recognise any of his family towards the end of his life but his carers still managed to find glimpses of the man he was and always responded to him with warmth and love. I cannot recommend Fairfield House enough. If you are thinking of placing your loved one in their care - I can assure you they will be in safe warm hands.

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Review from Debbie I (Daughter of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Fairfield House to anyone requiring care or respite for a relative or loved one. My mum loves joining in the activities they provide and nothing is ever too much trouble for the staff. Sometimes Mum likes to sit in her lovely clean room listing to music and looking out to sea,
the home is set in such a perfect location with stunning views across the bay. The staff are so accommodating especially when a family member has traveled a long way to visit their loved one, whilst always sticking to current guidelines.
I used to work in the care sector and I spent quite a while researching care homes in this area for my mum and I now know for sure that we made the right decision.
Thank you to everyone at Fairfield for giving my family the reassurance that on a daily basis Mum is being kept safe and well looked after in a beautiful environment.

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Review from Moira R (Sister of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been living at Fairfield House since 2018. She was understandably reticent about moving away from her home in Coventry but very quickly settled in, which is a result of the friendly and encouraging attitude of the staff. She is content, living the best life possible for her and whenever
I visit her she tells me how happy she is and how she intends to live for a long time since life is good.
She likes the food (when she arrived she was very thin, she is now a normal weight). She also enjoys the activities arranged for her.
Personally, I have found all the staff to be friendly and welcoming and I would not hesitate to recommend Fairfield House to others looking for a safe home for a relative.

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Review from Susan C (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how pleased I am with the care and attention my mother receives at Fairfield House. It has been a difficult 6 months for me due to my mother needing to go into a care home and with the coronavirus also adding to the worry. Her needs are increasing all the time and her dementia and
anxiety adds to her frailty.
However, when I visited her recently she seemed very settled and happier than I have seen her for quite a while. In my opinion, the staff do an outstanding job with the residents, giving person-centered care to a high standard and engaging with them in activities. They have adhered to all the covid regulations whilst allowing and encouraging family visits in a designated area, with use of PPE and limiting numbers of visitors at any one time. It has always felt very safe when I have visited. The staff are always very pleasant and helpful.

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Review from Lynn H (Daughter-in-law of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we can only rate Fairfield House as 5*. Mother-in-law became a resident leaving her home of 53 years and 5 weeks later we went into lockdown as a result of the Covid 19 pandemic. We were unable to visit for some time but knowing the staff were providing a safe homely environment gave us
as a family peace of mind.
I would not hesitate to recommend Fairfield House should you be looking for somewhere for yourself or a relative in need of care.
The staff have done an excellent job at keeping Covid 19 out with no cases to date,
They initiated a "Tea on the Terrace" facility as soon as guidelines allowed for visiting and provide a Skype facility to enable us to communicate with mother-in-law as we live a considerable distance away.
Thank you to all the staff who work there from the bottom to the very top.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Fairfield House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Fairfield House Residential Care Home is calculated as follows: ( (115 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairfield House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Jane

Jane Ellis Morgan

Job Title: Manager

Joined: 2018

Jane who was previously our Deputy at Fairfield has been a huge part of the team for many years and is a dedicated professional.
Jane has a caring and compassionate attitude and firmly believes in maintaining the dignity and privacy of all our residents whilst ensuring people enjoy an excellent standard of personalised care. Please feel free to contact Jane at any time to discuss care requirements, she will be happy to assist with any queries you may have.


Sarah

Sarah Caesar

Job Title: Deputy

Joined: 2008

Sarah has worked in the care industry for over 20 years and is trained to NVQ Level 5. Sarah has demonstrated a keen interest in supporting those with memory loss and dementia, her caring and gentle attitude is evident in prompting Mental Health and the well being of all our residents.


April

April Robinson

Job Title: Reception and Admin

Joined: 2014

April is based on the front desk at Fairfield and is the first point of contact for all visitors. April's friendly and positive manner makes her the perfect candidate for meeting and greeting all those who visit our home. April also assists with providing initial advice and information about Fairfield.


Frequently Asked Questions about Fairfield House Residential Care Home

What types of Care is Fairfield House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairfield House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairfield House Residential Care Home have?

There are 30 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Fairfield House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairfield House Residential Care Home to the centre of Lyme Regis?

0.3 mile(s) as the crow flies, distance by road may be significantly further.