Fairfield House Residential Care Home

Charmouth Road, Lyme Regis DT7 3HH
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9.8 36 Reviews
  • Fairfield House Residential Care Home, Lyme Regis
Fairfield House is situated on a hillside overlooking Lyme Bay and Lyme Regis. The home is tastefully decorated and furnished throughout and offers several lounges, dining areas and conservatories to socialise or relax in. The home has its own fully equipped hairdressing salon, and a selection of specialist bathrooms including a hydrotherapy bath.

Fairfield House provides mild dementia care as well as residential care. The home also offers respite stays and day care packages in a comfortable, caring, relaxed environment. Staff like all their residents to feel at home, to be as independent as possible and supported to make their own choices. Person-centred care is based on each person's specific needs.

Care workers put residents at the heart of everything they do. Residents can take part in a wide range of activities, sit back and enjoy the entertainment programme or just relax in beautiful gardens taking in the sea air. When dining, you can choose from a seasonal menu of excellent home cooked food.

The ever changing canvas of Lyme Regis provides residents with spectacular views of the bay all year round. The team welcome you to visit and experience life at Fairfield House and to take in the stunning surroundings with family and friends.

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Care Provided by Fairfield House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jane Ellis-Morgan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (5)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Fairfield House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,675
    • Self-Funded Residential Dementia Care £1,350 – £1,685
    • RESPITE Self-Funded Residential Care £1,400 – £1,685
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,685

  • Please check with the Manager regarding fees, as they relate to the level of care needs and type of accommodation. The team will be able to find the right balance for your individual requirements.
  • (these prices are only a guideline, please contact Fairfield House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the home for details


  • Parking

  • Parking


Fairfield House Residential Care Home Reviews (36)

Total of 36, showing 21-36
9.8

Fairfield House Residential Care Home has a Review Score of 9.8 (9.803) out of 10, based on 12 reviews in the last 2 years. Over all time Fairfield House Residential Care Home has 36 reviews.

Overall Experience

  • 31
  • 5
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Date Published

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Review from John H (Son of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Level of care is excellent.
Facility is spotless and food is great.
'Tea on the Terrace' is a great compromise, especially the tea and cake.
Mum loves it there!
One area of improvement could be for the lines of (email) communication to family, especially those that live away like ourselves. Things
only seem to get done if the reception and admin lady is around. Conversely, if she's not there, there seems to be a vacuum.
We realise things are stretched currently, but please could the seniors/key workers update us on key events/medical visits?

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Review from Stephen G (Grandson of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been in Fairfield House for over a year now. It was such a hard decision to place him into a residential care home. We always want the best for our loved ones. We had a look around a few care homes before we made a decision. 100% Fairfield was by far the best that suited my grandad. Stunning
views over Lyme Regis and the sea. The staff are so friendly and helpful. The rooms are kept so clean and tidy. At the moment due to Covid I haven’t been seeing my grandad as much but Fairfield definitely have safety first when I do see him, they have all the correct safety measures in place to keep both us and the residents safe. 100% recommended Fairfield to anyone.

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Review from Ellie S (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recommended Fairfield to friends and health professionals. The overwhelming feeling we have had from the home is of calm and sensitive care. My mother has had exemplary health and social support from a truly kind, interested and warm-hearted group of staff throughout. She benefitted from terrifically
good food, a beautiful room with a view and new friends.

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Review from H M (Daughter of Resident) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Fairfield House are warm and welcoming. They care for the residents as if for their own relatives. When visiting you are always offered drinks and snacks. The location is very nice with a sea view and is close to Lyme center. Parking is a little tight. Regular checks by staff and district nurses
mean residents are well taken care of, and their individual requirements are catered to and documented. A very pleasant atmosphere and nice facility that gives a sense of trust that your loved one is being looked after.

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Review from R S (Brother of Resident) published on 29 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister received excellent care in this home from a caring and responsive staff and excellent end of life care.

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Review from Jean L (Respite Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at the nursing home was very comfortable and enjoyable. This was due to the care of the staff and management who made me feel very welcome. Also, the choice of activities was very varied and entertaining. It felt like I was on holiday.

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Review from Julie L (Daughter of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The culture of Fairfield is very friendly, caring and gentle. The staff have busy schedules but always seem to find time to spend sitting with residents and keeping them company where possible. Mealtimes seem to be very prompt and the food is good.

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Review from Kevin B (Son of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at Fairfield House is outstanding. My Father has lived there for several years now and at all times the care has been of the highest level. His room is kept immaculately. The food is genuinely home-cooked and has a wide variety of dishes and the staff do everything they can to
ensure his welfare. As a relative, I am always given a warm welcome and they frequently review his care with me. Every day there are activities in the lounge with outside performers coming in to entertain the residents as well as in house activities. In the summer they go outside to enjoy the views across Lyme Bay. I cannot fault the care that my Father receives, he is very happy and it is a great relief to me to know that he is receiving such outstanding care from staff who genuinely care.

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Review from Eleanor C (Daughter of Resident) published on 21 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfield House have been wonderful in the care of my parents. Their care has been tailored to the individual needs and character of each person. That was so important to my Dad. Although his body was weakened by Parkinson's, his mind was still alert and active. Mum, on the other hand, is physically
a lot better, but dementia has affected her ability to understand her environment and daily living tasks. Unfortunately, Dad's health went downhill and he was assessed at end of life care. The team at Fairfield seamlessly transitioned and gave Dad all the care and reassurance he needed. His quiet, dignified passing speaks volumes about their care and professionalism. If Dad had been at all troubled about what was happening to him or worried about Mum, he would not have slipped away so peacefully.


Following Dad's death, the staff at Fairfield looked after the whole family. I didn't feel like I was dealing with a company when I spoke to them, I was dealing with friends.


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Review from Sudhi S (Daughter of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfield House is a light, airy beautifully maintained home in a fabulous location overlooking Lyme and the Ocean. My mother stayed there for one week of respite care. Her room was spotless with an amazing view. The staff without exception could not do enough for her. I visited daily and I also was
always given a warm welcome. I believe Fairfield House is an exceptional home and I can't recommend it highly enough.

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Review from Elizabeth (Daughter of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided by Fairfield is good. The staff are kind, helpful and caring. The food is excellent and the facilities are good. I am particularly impressed with the low turn over of staff, allowing residents to get to know them, and the fact that only rarely are agency staff required.


The area

in which I think there could be an improvement is when it comes to encouraging dementia patients to engage with stimulating activities. I find the staff to be a little passive in this regard - they are almost too nice and do not want to upset the residents - and the number of people employed to engage residents in activities that are suitable, relevant and interesting to meet specific needs appears to be low and, as a consequence, most are large group activities which do not suit all residents.

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Review from David D (Son of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother assessed various care homes as her friends went into them over the last 20 years.
I think she made the right choice.
I have been particularly impressed by their response in appropriately stepping up provisions as my mum has gone through downturns.
There are a lot of very able, intelligent
and caring staff.
My mother spontaneously comments on this.
It gives me a lot of peace of mind at this stage in her journey.

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Review from Gordon H (Son of Resident) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a full time resident at Fairfield House for 15 months until she passed away recently. Throughout her time there, she received kind and compassionate care from all the staff, without exception. I was a regular visitor 2 - 3 times a week and noted that as her care needs increased due to
the progress of dementia the staff adapted well and kept her as happy and comfortable as possible. Her last week was particularly challenging but the staff continued to adapt their care and worked well with the local GP's to enable her to stay at the home as long as possible. After several years of living in her own home with only occasional care visits and limited social contact, I can honestly say that her days at Fairfield with constant company, kindness and stimulation were mostly very happy ones, in spite of her failing health. I will miss our walks around the garden and sitting on the bench in the sunshine looking out over Lyme Regis and the sea. I think the staff will miss her too.

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Review from Matthew R (Son of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only at Fairfield for a few weeks but in that time received nothing but exemplary care from all staff.
They offered a completely dignified and amazing service in a tough industry and couldn't have done more for any of us as a family unit.
Thank you so much!

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Review from Julia J (Relative of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the standard of care, friendliness and living environment at Fairfield House Care Home to be excellent. Very much recommended.

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Review from T D (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The one issue I have with Fairfield is the interaction with the residents. The only stimulation they have is when entertainment is brought in. Residents are left for long periods doing nothing while activity staff just wander around. Very rarely have I been in and seen staff interacting with the residents.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Fairfield House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Fairfield House Residential Care Home is calculated as follows: ( (115 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairfield House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (3)

Jane

Jane Ellis Morgan

Job Title: Manager

Joined: 2018

Jane who was previously our Deputy at Fairfield has been a huge part of the team for many years and is a dedicated professional.
Jane has a caring and compassionate attitude and firmly believes in maintaining the dignity and privacy of all our residents whilst ensuring people enjoy an excellent standard of personalised care. Please feel free to contact Jane at any time to discuss care requirements, she will be happy to assist with any queries you may have.


Sarah

Sarah Caesar

Job Title: Deputy

Joined: 2008

Sarah has worked in the care industry for over 20 years and is trained to NVQ Level 5. Sarah has demonstrated a keen interest in supporting those with memory loss and dementia, her caring and gentle attitude is evident in prompting Mental Health and the well being of all our residents.


April

April Robinson

Job Title: Reception and Admin

Joined: 2014

April is based on the front desk at Fairfield and is the first point of contact for all visitors. April's friendly and positive manner makes her the perfect candidate for meeting and greeting all those who visit our home. April also assists with providing initial advice and information about Fairfield.