Garden House

Priestlands, Sherborne DT9 4HN
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9.4 26 Reviews
  • Garden House, Sherborne
Garden House is an award winning home and is situated a short walk from the centre of Sherborne, a beautiful and historic town, local amenities and Doctors surgeries are just a short walk away.

Residents enjoy regular activities and entertainment in the communal lounge. Activities are tailored to individual's preferences and are fun and enjoyable.

Home cooked meals are provided daily, with a variety of lunch options on the menu.

Staff at Garden House respect the dignity and privacy of residents and provide a high level of care, creating a home from home environment.

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Care Provided by Garden House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 14 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Owner
  • Jo Newton
  • Person in charge
  • Mel Torkington (Registered Manager)
  • Admission Criteria
    • Minimum 2 week respite
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Garden House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
  • (these prices are only a guideline, please contact Garden House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Feel free to phone and request a tour with the Manager


  • Parking

  • Parking spaces for visitors at Garden House


Garden House Reviews (26)

Total of 26, showing 21-26
9.4

Garden House has a Review Score of 9.4 (9.353) out of 10, based on 4 reviews in the last 2 years. Over all time Garden House has 26 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 0

Date Published

26
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4
22

Review from Averil B (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives is above and beyond, and all the staff treat us as if we were family.


The home is clean and bright with no smells which was important when I started looking into care for my Dad.


I cannot praise the Garden House enough. My father has been here for two years and is happy,

well fed, clean and contented.

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Review from Judy N (Cousin of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For two and a half years my cousins were lucky to occupy a double room at the Garden House where their every need was met and they were able to enjoy being together in a happy, safe environment. Both being frail with different accelerating health issues it was difficult to find a facility that could
take both of them in a double room. They were able to have some of their own furniture and more importantly mementoes of their married life around them. Their room had large patio doors which enabled them to see wildlife in the garden and views of the pond which helped provide an interest that matched their former country based life. The staff always responded rapidly to calls for assistance and every effort was made to provide cuisine that matched both their dietary requirements and personal wishes.

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Review from Janet C (Sister-in-law of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister in law was admitted to hospital for surgery only 6 weeks after joining the home - the care and empathy given by the home were excellent in her weeks after surgery.
The staff are unfailingly kind and welcoming to any visitors who turn up announced or unannounced.
There is a very friendly
environment in the home with cheerful carers to attend residents.

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Review from Fiona W (Daughter of Resident) published on 18 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went into Garden House as she needed to convalesce after an operation in January 2016. Mum's stay was only meant to be temporary but due to complications with the operation and other health issues, she stayed there for 18 months.


I only have good things to report and we were indeed very fortunate

to choose this rest home. The staff were very caring and made mum's stay bearable and fun as she was indeed a 'reluctant' resident! She was given first class care and attention and I cannot fault Garden House as there were definitely sometimes challenging and difficult times with mum. Living in London myself and my brother in Canada, knowing she was being so well cared for was a huge relief to us both.


Sadly mum passed away in July 2017 only four weeks after transferring to a nursing home. Mum forged special friendships with staff and four actually attended her funeral which is a testament to their commitment and caring.


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Review from Mr Paul B (Son of Resident) published on 25 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mothers rapid and unexpected deterioration required an immediate upgrade in her level of care. I had the great good fortune to discover Garden House Rest Home close to my mothers existing accommodation, with a beautiful room vacant. The staff were welcoming and gave me great confidence that my
mother would be properly cared for. By 5.00pm we were moved in, and made comfortable with every consideration. Throughout her stay her care was compassionate, unstinting, and perfectly pitched at my mothers deteriorating condition. My mother told me that she awarded me 11 out of 10 with a gold star for finding Garden House. It was not me that deserved the award but the outstanding leadership and teamwork of all of the staff. They were brilliant. I will actively recommend Garden House to any acquaintance whose family circumstance requires residential care of the highest standard.

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Review from Sarah B (Friend of Resident) published on 8 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Garden House is lovely, they look after their staff and that shines through in the care provided. The summer party for residents and families was a beautiful day and lots of effort was made to ensure everyone had a lovely day. There seems to always be a lot of effort made to better things.

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Current Review Score: 9.4 (9.353)

Overview of Review Score

The Review Score of 9.4 (9.353) out of 10 for Garden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Garden House is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Garden House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Mel

Mel Torkington

Job Title: Registered Manager

Joined: 2016

How long have you worked at Garden House?
I have worked at Garden House for 6 years. Previously I worked at a nursing home doing night shifts, so I decided to try residential care on day shifts (I was late a few times when doing early shifts).


Tell us an interesting fact about yourself.
I have a twin brother who is serving in the army. He is in the RAMC (Royal Army Medical Core), and we are very close. I used to play for Yeovil Town football club.


What is your proudest moment/achievement?
Completing my NVQ 5 and being a Registered Manager and getting Garden House its first awards in the categories "Team of the Year" & "Welfare and Well-being of Staff" 2024


How many years of experience in care do you have?
I have 12 years of experience in Nursing Care and residential and have my NVQ 2, 3 & 5.


What do you enjoy about Garden House?
It is not clinical, we all wear our home clothes to minimize that barrier of staff–resident, and as we are a small home, it’s very person-centred and we are one big family.