Highgrove Care Home

Stapehill Road, Stapehill, Wimborne Minster BH21 7NF
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8.2 2 Reviews
  • Highgrove Care Home, Wimborne Minster
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Care Provided by Highgrove Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janet Sheridan (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Highgrove Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,380
    • RESPITE Self-Funded Residential Care £1,350 – £1,350
  • (these prices are only a guideline, please contact Highgrove Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Highgrove Care Home Reviews (2)

8.2

Highgrove Care Home has a Review Score of 8.2 (8.155) out of 10, based on 1 reviews in the last 2 years. Over all time Highgrove Care Home has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Hayley R (Granddaughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan stayed at Highgrove Care Home a couple of times for a couple of weeks' rest bite. She is very food-fussy and nothing was too much trouble for the chefs. The staff was great and she made some great bonds with them. We were allowed to visit as many times as we liked, any time of day.
Highly recommend.

Reply from Caroline Bleach, Director at Highgrove Care Home

Hello, we would like to thank you for your kind words and we wish you, your family, and your Nan best wishes for future health and happiness.


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Care / Support

Cleanliness

Treated with Dignity

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Review from Lisa P (Granddaughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely grandad was at this care home in his final days and the care he was provided was excellent, I sadly was not able to visit often but was kept informed swiftly and could see pictures of him and could tell that he was well cared for. Thank you everyone for everything you have done to make his
last day's so comfortable.

Reply from Caroline Bleach, Director at Highgrove Care Home

We wish to thank you for your kind words and extend our sympathies to you and your family. We got to know your grandad quite well and he was a huge character in Highgrove Care Home, he will be sadly missed by all of us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 8.2 (8.155)

Overview of Review Score

The Review Score of 8.2 (8.155) out of 10 for Highgrove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Highgrove Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Highgrove Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Highgrove Care Home

What types of Care is Highgrove Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highgrove Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Highgrove Care Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Highgrove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Highgrove Care Home to the centre of Wimborne Minster?

2.5 mile(s) as the crow flies, distance by road may be significantly further.