Thank you Kingsley Court for making an emotional time so much easier and looking out for us all!
Jane A (Daughter of Resident)
The staff are very caring and helpful and nothing is too much trouble
N L (Son of Resident)
My mother is very well looked after and treated with great dignity
C T (Son of Resident)
Fees included everything apart from newspaper, haircut, chiropodist.
No restriction on visiting.
Large car park at front of the building off main road.
Kingsley Court has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Kingsley Court has 24 reviews.
Review from Jane A (Daughter of Resident) published on 13 October 2023
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Review from Sheelagh T (Resident) published on 11 August 2023
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Reply from Peter Fry, Owner at Kingsley Court
Thank you very much for your review. It’s always helpful so we can improve where necessary.
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Review from Marian E (Daughter of Resident) published on 13 June 2023
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Review from N L (Son of Resident) published on 13 June 2023
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Review from C T (Son of Resident) published on 7 October 2022
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Review from C C (Daughter of Resident) published on 4 October 2022
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Review from Cherry B (Daughter of Resident) published on 7 September 2022
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Review from E T (Son of Resident) published on 7 September 2022
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Review from Alison W (Daughter of Resident) published on 7 September 2022
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Review from J G (Daughter of Resident) published on 29 August 2022
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Review from Gillian L (Daughter of Resident) published on 6 November 2020
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Review from D G (Respite Resident) published on 23 October 2019
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Review from E W (Daughter of Resident) published on 8 October 2019
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Review from R C (Nephew of Resident) published on 13 May 2019
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Review from Nigel E (Son of Resident) published on 26 April 2019
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Review from T D (Daughter of Resident) published on 8 April 2019
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Review from Loraine B (Resident) published on 2 April 2019
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Review from R G (Wife of Resident) published on 28 September 2018
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Review from M H (Friend of Resident) published on 28 September 2018
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Reply from Peter Fry, Owner at Kingsley Court
Excellent idea - Friary Care will implement this change.
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Review from G M (Daughter of Resident) published on 9 August 2018
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The Review Score of 9.3 (9.250) out of 10 for Kingsley Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Kingsley Court is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.375 Points relating to the number of positive Reviews for Kingsley Court is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 4 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jun 2018
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Job Title: Home Manager
Joined: 2019
I oversee and manage the joyful life of a care home.
Qualifications & Responsibilities -
I’m working towards Level 5 in Adult Social Care.
At Kingsley Court, we work all together as a family and share our experiences and responsibilities every day.
What do you enjoy most about working at Friary Care? -
* Being part of the big family. Not only with my
colleagues but also with residents and their families.
* Daily laughter
* Daily challenges, motivate me to learn and be better at my job
Job Title: Deputy Manager
Joined: 2000
My job involves ensuring that residents' care plans are up to date, to make sure that they get the correct care. I liaise with other healthcare professionals, family and friends of residents.
I get to spend time with the people who live here, and learn their life history and also that of their families as they play a big role in the care of each person here.
Qualifications -
I have done lots of training over the years, NVQ qualifications, and in-house mandatory training with needs regular updating, my last achieved qualification outside of in-house mandatory training was a Level 5 diploma in leadership for health and social care.
What do you enjoy most about working at Friary Care? -
I enjoy meeting people and hearing their history and trying to make the days better for them by spending time and chatting with them, they are all individuals with different stories to tell. They learn as much about us as we do them when we sit and chat.
I enjoy having the freedom in my workday to stop and spend time with the people who live there, whether that be in the house or going out for coffee with them.