Millbrook House Residential Care Home

The Hollow, Child Okeford, Blandford Forum DT11 8EY
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9.7 21 Reviews
  • Millbrook House Residential Care Home, Blandford Forum
Located at the foot of Hambledon Hill in the heart of North Dorset, Millbrook House is an elegant, spacious Georgian residence set in two acres of beautiful gardens in the village of Child Okeford.

Millbrook House provides excellent care in a homely and loving atmosphere – a place that residents really can call “home”.

Registered with the Care Quality Commission (CQC), the most recent inspection in June 2018 was rated 'Good'. They are also proud to have recently been awarded a ‘Commend’ by the Gold Standards Framework.

Millbrook House offers convalescent and holiday breaks, permanent residency and palliative care.

The mission at Millbrook House is to offer the same degree of care that a loving and caring relative, aided by health professionals, would provide. With that in mind, each Resident is treated with care, dignity and respect, with a particular focus on their individual needs.

An activities coordinator is responsible for arranging a monthly programme of events to keep residents entertained, active and stimulated.

Residents enjoy a varied and home cooked diet consisting of fresh seasonal produce, which where possible is homegrown in the vegetable garden. Recognising that food is one of life’s joys.

If you are seeking care for yourself or a relative a warm welcome awaits you at Millbrook House.

Please feel free to visit at any time, to meet the staff and residents, or perhaps stay for coffee or lunch. They would love the opportunity of showing you around their beautiful home.

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Care Provided by Millbrook House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tanya Pollock (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (24)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Millbrook House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,495
    • Self-Funded Residential Dementia Care £1,200 – £1,495
    • RESPITE Self-Funded Residential Care £1,200 – £1,495
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,495
  • (these prices are only a guideline, please contact Millbrook House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends welcome to visit at any time.


  • Parking

  • Ample parking


Millbrook House Residential Care Home Reviews (21)

Total of 21, showing 21-21
9.7

Millbrook House Residential Care Home has a Review Score of 9.7 (9.673) out of 10, based on 18 reviews in the last 2 years. Over all time Millbrook House Residential Care Home has 21 reviews.

Overall Experience

  • 17
  • 3
  • 1
  • 0
  • 0

Date Published

21
0
2
18
3

Review from S H (Resident) published on 15 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, the home is clean and tidy and very presentable. There is an activity programme for the residents and the staff are fully aware of the resident's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Millbrook House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Millbrook House Residential Care Home is calculated as follows: ( (153 Excellents x 5) + (47 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 211 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millbrook House Residential Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Tanya

Tanya Pollock

Job Title: Registered Manager/Home Manager

Joined: 2025

I have been employed in the health care sector for over two decades, holding positions in leadership roles for the past 10 years.


I have a Level 5 qualification in Health and Social Care, which I am very proud to of achieved.


I am thrilled to take on the role of Home Manager for Millbrook House with its charming ambiance, complimented by a wonderful team of staff that make the home such a warm and caring environment.


I am passionate about supporting individuals to live their best lives and consider it a privilege to help empower residents and their families to be able to do so.


Outside of work I am involved in conservation and have planted over 200 trees in Dorset. I am a huge animal lover and own a dog and a cat. I have also owned horses all my life, which I always say makes me very practical! I have travelled through France on the back of a motorbike and have competed in vintage sports car racing on various race circuits in the UK.


My favourite book: Rebecca by Daphne du Maurier.


My favourite movie: Hot Millions with the late Maggie Smith and Peter Ustinov.