Mile Oak Rest Home

2 The Acorns, Wimborne Minster BH21 2EU
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8.4 14 Reviews
  • Mile Oak Rest Home, Wimborne Minster
Mile Oak Rest Home in Wimborne Minster gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Mile Oak Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Sutton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Mile Oak Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,050
  • (these prices are only a guideline, please contact Mile Oak Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 9-5


  • Parking

  • Onsite parking and off road parking available


Mile Oak Rest Home Reviews (14)

8.4

Mile Oak Rest Home has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Mile Oak Rest Home has 14 reviews.

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Review from Karen M (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are absolutely wonderful, caring and attentive. It's a home-from-home feel, clean, welcoming and tidy. Lots of activities for the residents on a daily basis. Would be nice if residents that are able to have short trips out, hopefully, that will happen. Food is freshly prepared each day and rooms
are cleaned.

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Review from S H (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Mile Oak Rest Home in 2018 and spent four and a half years there. She was happy, spoke very highly of all the staff and felt safe.
Residents are able to spend time in the lounge, join in the activities, or just watch and listen if they prefer, but there is no pressure to take part. During
the summer, the garden is a welcoming place to sit and chat in the fresh air.
Staff and management took time to get to know the residents and treated them with respect at all times. Mum enjoyed a gentle, humorous banter with the staff and they were happy to indulge her sense of humour.
During the Pandemic, when we were not permitted to visit our loved ones, I was kept informed of Mum's welfare at all times. It is due to the staff's dedication and hard work that Mum remained safe from Covid.
Sadly, following admission to hospital and a change in Mum's health and care needs, she is unable to return to Mile Oak.

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Review from Beverley N (Daughter of Resident) published on 28 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved in Mile Oak in the middle of a Covid Lockdown, meaning we were unable to view Mile Oak before Mum moved in and she had to isolate for 2 weeks on admission. Our mum was post operative and had dementia, so in a frail state. Mile Oak ensured we were kept fully informed throughout and nothing
was too much trouble. She had a large comfortable room, which we were able to personalise with her own furniture and pictures etc. The staff were always kind and spoke to residents and visitors with great respect. Our mother sadly passed away after just 7 months in Mile Oak, they cared for Mum right up to her passing.
Mum herself always spoke very highly of all the staff at Mile Oak, whether it was the carers, handyman, cook etc and always said the food was good. Despite it being a difficult time of change for her, she was always content.
It gave us great peace of mind, that we knew she was being well cared for.
Thank you to all at Mile Oak, you are doing an amazing job.

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Review from Jean S (Niece of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In September 2019 at the age of 89 my aunt became a resident at Mile Oak Rest Home as she could no longer look after herself. Her eyesight was failing, and she needed 24-hour care. Mile Oak fitted her needs and more.
Under the leadership of the manager, the staff, are most caring, considerate, understanding,
and reassuring, nothing is too much trouble, even meals are tailored to the resident's needs.
Residents are treated to a full programme of entertainment, such as singalongs, flower arranging, bingo, board games, quizzes, and cards to name a few.
Unfortunately, this August my aunt became ill, and was taken to hospital, where she sadly passed away, aged 91 years.
Mile Oak is a delightful and very friendly Care Home where, my aunt was very happy, and very well looked after. Communication is excellent. I had regular update from the manager and her deputy which was very reassuring, and helpful.
Thank you to all the staff at Mile Oak from the bottom of my heart.

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Review from C H (Daughter of Resident) published on 20 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was in care for three years at this home. Wonderful home, fantastic staff and always treated with respect and dignity. She was very happy in the home; she wanted to spend her last years with the family. Will always be thankful for the wonderful care she received at "Mile Oak" 10/10.

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Review from Vince P (Son of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent 2 1/2 years at Mile Oak as her health and her abilities deteriorated when my Father died. Mile Oak took her in, cared and looked after her in every way possible way until she passed away, to a standard second to none. The Team here were always on hand to tend to everyone’s needs, always
happy, polite and motivated. The home has a really personal and friendly feel to it, it’s a lovely character house rather than a modern purpose-built “facility for the old” which for my mother's sake was a perfect fit. I can’t praise the staff enough for looking after my mother so well, highly recommended.

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Review from Martin M (Son of Resident) published on 30 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mile Oak was a fabulous place for Dad to spend his last 2-years. The level of care provided was exemplary and attended to all his needs and with a high level of professionalism, compassion and humour. Dad was reluctant to go into care, he was fiercely independent, but after reading that Mile Oak was
his best options, he bought into what was being offered and was very fond of all the staff. In all ways, it met our expectations and Dad's needs. I would whole-heartedly recommend Mile Oak.

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Review from Diane B (Friend of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend settled well into the caring and friendly atmosphere of Mile Oak. He was able to enjoy the weekly activities provided, as well as time spent in the garden with other residents.
The management team and carers showed professionalism, understanding of his needs and were always there to support
him and myself, as a visitor.
Mile Oak was always very clean and tidy, well maintained, and provided excellent food.
As my friend became more frail and needed more specialised care, staff were always patient and receptive to his personal and medical needs. Nothing was ever too much to ask, and I am so grateful that he was happy at Mile Oak and able to remain there until his death in October 2020.
During the circumstances of Covid-19, I received a weekly newsletter, the opportunity of safe visiting when possible, and online visits were also made available.
Mile Oak provides the attributes to make it a “home from home” for all who live there, and I would highly recommend it.

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Review from Joan W (Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at Mile Oak was so comfortable and homely. I cannot praise it enough, the staff could not be more caring, dedicated people. I was born one hundred years ago, and the manageress and staff gave me a lovely party to celebrate with both daughters invited, who thoroughly enjoyed it. Before the shutdown,
due to covid, we had entertainment, trips to the cinema, the staff did everything they could possibly do, to make a real home for everyone! I pray things be normal, all will be well, Bless Mile Oak.

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Review from L B (Niece of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt died at Mile Oak on 24th July 2020. The manager and her deputy treated my aunt with the utmost care, consideration, respect and love. My aunt was 100 years and 8 months when she died and had lived at Mile Oak for 3 and a half years. Her slow, physical deterioration over this period was accommodated.
She was admitted to hospital on the 4th July with heart failure but was able to return to Mile Oak for her last days. Mile Oak has a homely atmosphere, it is always clean and tidy. Good food and a wonderful atmosphere.

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Review from Heather S (Great-Niece of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my great uncle could no longer care for himself, he was lucky enough to find residence at Mile Oak. The management and carers were all so helpful and compassionate to my uncle's needs and were great in their correspondence with me. I would highly recommend Mile Oak based on our experience with
them.

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Review from Philip C (Son of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 9 months here. Initially, she took advantage of the activities available and enjoyed the comforts of her garden view room. Her individual needs were always met and as they increased so did the attention she received.


In her room, she was visited regularly and her dietary preferences

met. She was charmed, humoured and engaged. We always felt that special attention was paid to how she liked to be dressed and made up.


We will be forever grateful for the patience and understanding, welcome and love she received from all the staff.


As visitors, we were always welcomed, offered refreshments and kept informed about concerns and changes in circumstances.


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Review from S H (Son of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately mum was only with the care home for three months before passing away due to an unexpected illness.


We wish that she had agreed to move there a lot sooner than she did, as the care that she received at the home was exemplary. She did have a major eating difficulty but with the care

from the staff, all who treated her with dignity, she was even able to boast that she was putting on weight.
We thoroughly recommend this home for the care and affection that mum was given.

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Review from Rosie H (Friend of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home caring, nurturing and clean. When I visit my friend she is well cared for and her room is clean. The meals look appetising and nutritious. Every resident seems known to the staff. Staff are chatty, helpful and caring. I like it so much that I would be happy to live there.

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Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Mile Oak Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Mile Oak Rest Home is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.625 Points relating to the number of positive Reviews for Mile Oak Rest Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Mile Oak Rest Home

What types of Care is Mile Oak Rest Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mile Oak Rest Home provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mile Oak Rest Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Mile Oak Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Mile Oak Rest Home to the centre of Wimborne Minster?

1.0 mile(s) as the crow flies, distance by road may be significantly further.