Fees are inclusive of all accommodation, food and laundry costs (special requests may be subject to additonal charges). Additional fees are charged for hairdressing, chiropody, dentistry and opticians.
Visitors are welcome at any time of day, but it may be best to avoid meal times if you would like more assistance from staff as they tend to busy helping residents.
Offroad parking available on-site.
Nazareth Lodge has a Review Score of 9.9 (9.850) out of 10, based on 11 reviews in the last 2 years. Over all time Nazareth Lodge has 46 reviews.
Review from J N (Daughter of Resident) published on 29 June 2021
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Reply from Natasha Baker, Manager at Nazareth Lodge
Thank you for your review, we love having Mum and Dad with us, and are grateful for all the understanding and support we have received from the family during this past year.
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Review from Mark W (Son of Resident) published on 29 June 2021
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Reply from Natasha Baker, Manager at Nazareth Lodge
Thank you for a lovely review, it is much appreciated and we are pleased that you find the home so friendly.
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Review from David F (Son of Resident) published on 29 June 2021
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Reply from Natasha Baker, Manager at Nazareth Lodge
Thank you for your review, as one of our longstanding residents it has been an absolute pleasure to have her with us here.
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Review from Carol G (Daughter of Resident) published on 24 June 2021
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Reply from Natasha Baker, Manager at Nazareth Lodge
Thank you for your review, it is lovely to hear your positive feedback and we will of course share your comments with all the staff.
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Review from Bob S (Resident) published on 20 January 2021
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Reply from Natasha Baker, Manager at Nazareth Lodge
Thank you for your review; it is always lovely to hear that you are enjoying your time with us. I will pass on your comments, which will be much appreciated by the staff.
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Review from Alison D (Daughter of Resident) published on 30 November 2020
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Review from Debbie M (Daughter of Resident) published on 11 May 2020
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Review from Jeremy S (Son of Resident) published on 7 February 2020
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Review from Colette P (Daughter of Resident) published on 2 July 2019
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Review from Debbie P (Daughter of Resident) published on 2 July 2019
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Review from David P (Nephew of Resident) published on 2 July 2019
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Review from Julie D (Daughter of Resident) published on 26 June 2019
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Review from R Wyndham L (Husband of Resident) published on 18 June 2019
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Review from A H (Resident) published on 16 May 2019
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Review from Paul S (Friend of Resident) published on 2 May 2019
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Review from Jo P (Regular Volunteer) published on 1 April 2019
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Review from Philip H (Son of Resident) published on 28 March 2019
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Review from Marilyn S (Daughter of Resident) published on 25 January 2019
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Review from Peter W (Friend of Resident) published on 19 November 2018
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Review from Carol E (Daughter of Resident) published on 19 November 2018
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The Review Score of 9.9 (9.850) out of 10 for Nazareth Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.850 for Nazareth Lodge is calculated as follows: ( (109 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.85
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Nazareth Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Aug 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2007
Natasha has worked at Nazareth Lodge for 12 years and has risen through the ranks from Care Assistant to Registered Manager. Natasha is committed to continue to provide excellent customer service within the home understanding the need to respond to any issues promptly. She makes sure she knows the residents and their families as well as she can and is always going the extra mile to make sure everyone is happy with the service we provide here. She is actively involved in ensuring the home retains its Outstanding CQC rating. Natasha has recently completed her Level 5 Diploma in Health and Social Care.
Job Title: Deputy Manager
Ali has been at Nazareth Lodge for over 6 years and has worked her way up from a carer to our new Deputy Manager. Ali supports Natasha and runs the home in her absence of Natasha. Natasha and Ali work alongside each other daily and will continue to strive to make improvements to retain our outstanding rating. They also work the shifts to identify areas for improvement to ensure that the highest standard of care is provided. Ali also continues to work on the resident’s care plans and ensure that staff have the person-centred needs of each of our residents to allow them to provide the best possible service to our residents. Her professional attitude and friendly demeanour make her the perfect choice for Deputy Manager. Ali also has a good rapport with our families and healthcare professionals. She is currently studying for her Level 4 Diploma in Leadership and Management.
Job Title: Head Of Care
Joined: 2019
Justin is our Head of Care. He started at Nazareth Lodge in 2019 and he has proven himself to be a valuable member of the team, bringing with him a wealth of management skills and experience in care. His attention to detail and tidiness make sure that everyone is kept on the ball, and his charming smile and witty sense of humour make him a favourite with residents, families and staff alike. He has now taken on the responsibility of the medications in the home, including the ordering and auditing processes, Justin is a very conscientious and precise member of staff therefore this responsibility is very much suited to him.