The Old Vicarage Care Home

Leigh, Sherborne DT9 6HL
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9.5 79 Reviews
  • The Old Vicarage Care Home, Sherborne
The Old Vicarage Care Home is located in a scenic part of the Dorset countryside and offers a combination of friendliness and professionalism in order to help adults with care needs to enjoy a comfortable and stimulating lifestyle.

While being ideal for long-term residential needs, the home also maintains a respite service and offers day care to the surrounding communities. Carers are committed to understanding personal needs and adhering to a tailored approach.

A number of activities are organised to support personal interests and physical health, and residents have access to information technology while enjoying home-cooked meals.

The temporary garden cabin-style structure is equipped with two entrance points, a Perspex screen to separate visitors from residents and an intercom to make communicating easy. The room is also equipped with heating, insulation, fire safety measures and nurse call buttons. To book a visit in the pod, please contact the home manager.

Care Provided by The Old Vicarage Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Yvonne Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for The Old Vicarage Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,350
  • (these prices are only a guideline, please contact The Old Vicarage Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Ample parking on site


The Old Vicarage Care Home Reviews (79)

Total of 79, showing 1-20
9.5

The Old Vicarage Care Home has a Review Score of 9.5 (9.491) out of 10, based on 15 reviews in the last 2 years. Over all time The Old Vicarage Care Home has 79 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at The Old Vicarage in heigh are exceptional. The manager and her team not only focus on the residents comfort and happiness but also the families who come to visit their relatives.
The location and surrounding gardens are wonderful and the organised events and activities certainly meet all
the needs of the residents.
As a family, we couldn't ask for more!

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Overall Experience  Overall Experience 4.0 out of 5

Always friendly, nothing ever was too much trouble. Always there when needed. Kind and caring staff.

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Overall Experience  Overall Experience 5.0 out of 5

We moved Mum here following a less favourable experience in a previous home. Mum has settled immediately. She has a beautiful room and it's kept immaculately clean along with her bathroom. The staff are incredible - helpful, attentive and reassuring. They provide real care for Mum and treat her with
kindness and respect and dignity. More than anything they strive hard to give Mum (and all their residents) the best shot at what life they have left and for that I am extremely grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was well looked after and got to know the staff during his six-month stay. Everyone was so kind and considerate of all his needs delivering a professional service with a personal touch. He was very happy during his last months and we as a family took great comfort in knowing he was well cared for.
Staff
were very accommodating of his loss of appetite and tried many options to try and tempt him to eat. He was able to move to a lake-view room when one became available and he enjoyed his last days there.
Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to The Old Vicarage initially for convalescence following a hip dislocation. She settled instantly and is now happily a resident. She is clearly very happy, has a good routine and is genuinely appreciative of and praising of the staff. Mum loves the gardens, the communal space where she can
relax and feel amongst people and activities without being under any social pressure. Overall - very happy. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

I moved my wife to The Old Vicarage from another local nursing home, as they left her in bed 24/7. I was so pleased on my first visit to see that she was up, washed, dressed and sat out in her chair watching TV. What a lovely transformation. I find all the staff very cheerful, helpful and nothing is
a problem. She has a lovely room, and the lovely gardens make for a very relaxing home to stay in. Well done all.

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Overall Experience  Overall Experience 4.0 out of 5

An exceptional care home with wonderful staff and beautiful surroundings. Kind, considerate and always attentive. Really can't fault anyone.

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Overall Experience  Overall Experience 5.0 out of 5

The summer garden party was amazing. First-class food and entertainment. Thank you for everything you do. Well done to all.

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Overall Experience  Overall Experience 4.0 out of 5

We looked at other care homes and chose this for its closeness to our Sherbourne home its position and convenience and availability and reputation. All there were excellent. The staff were caring competent and interesting. We had no hesitation in deciding to use the home again to meet our coming needs.
So au revoir to The Old Vicarage Care Home and thanks.

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Overall Experience  Overall Experience 5.0 out of 5

The garden is delightful and well maintained with good views. They lift the spirit and restore feelings of well-being. The staff were both friendly and professional nothing was too much trouble night and day. We will certainly use the respite facility again when we need to, in order to give our wonderful
family relief from our care of us, as a couple and not separated, for more than they have to be. Very satisfied.

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Overall Experience  Overall Experience 4.0 out of 5

Very good care and attention given throughout my stay. A very good stay, mixing with other residents during the day.

Reply from The Manager at The Old Vicarage Care Home

Thank you for your feedback, we hope you join us again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law arrived at The Old Vicarage Care Home in June, when the garden and roses were beautiful, a week before her 101st birthday, after spending five weeks in hospital following a fall. She had lost weight and could hardly walk. The care she receives is amazing. She's been encouraged to pursue
her hobbies, knitting, painting and playing the piano. She has regained her appetite, enjoys her meals, especially the cooked breakfast and Sunday roasts. The staff are wonderful, kind, caring, professional, always makes you feel welcome when visint.

Reply from The Manager at The Old Vicarage Care Home

Thank you for sharing your experience with us. It has been our pleasure taking care of her.


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Overall Experience  Overall Experience 3.0 out of 5

It has taken a few months for my husband to settle in at the old vicarage. He has had a lot of encouragement from care staff to join activities and mix with other residents. It's a shame that several of the care staff are not permanent. Regular agency staff are always cheerful, kind and considerate.

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Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for four months overall the care is very good although it does alter a bit from day to day as staff can change daily, but the care for your well-being is very good. Would like better hot tea. There are lots of activities and games to entertain us and keep our minds active and
exercises to keep the old body moving. We are kept well entertained and loved.

Reply from Jackie Leyland, The Manager at The Old Vicarage Care Home

Thank you for your review, feedback is very important for us to improve, I will aim to make your experience and stay with us better.


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Overall Experience  Overall Experience 5.0 out of 5

The care home has been excellent. The girls have been very helpful and happy and the chef has made excellent meals. The garden surrounding the house is lovely to look at from all around. The roses are excellent.

Reply from The Manager at The Old Vicarage Care Home

Thank you for your lovely comments, we are happy that you enjoyed your stay with us. It was a pleasure having you join us and will happily have you stay with us in the future.


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Overall Experience  Overall Experience 4.0 out of 5

I found the informality and friendly staff were very good and I felt relaxed in this atmosphere. The surroundings are lovely and would be hard to beat. Nothing seemed to be too much trouble for the staff and they were willing to help me in any way I asked. My friends and relatives who visited me were
very well received and made very welcome.

Reply from The Manager, The Manager at The Old Vicarage Care Home

Thank you for the wonderful comments, you were a pleasure to have to stay with us and we all look forward to you coming for another stay with us.


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Overall Experience  Overall Experience 4.0 out of 5

The staff at The Old Vicarage seem to be really caring and lovely with Mum. She's happy with the room. Mum can sometimes feel a bit isolated in her room.
The receptionist is lovely too.
Mum would like more variety with the food offered, please.
Mum always looks clean and well-presented, with a
lovely hairdo.

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Overall Experience  Overall Experience 5.0 out of 5

Care, attention to detail, observation of condition all excellent. Food excellent.


Some essentials do need upgrading, in particular, bathing/shower facilities for my wife (this is an impression, not a fact!).


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Overall Experience  Overall Experience 4.0 out of 5

Since Mum was admitted in April for respite, she made the decision to stay as a resident. She enjoys being here. Perfect home for Mum as she enjoys countryside gardens.

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Overall Experience  Overall Experience 4.0 out of 5

My mum seems happy and well cared for and the staff are really nice. Mum really likes her room and enjoys looking out at the garden, which is very well maintained and very colourful at this time of year.


Re food - a bit more variety of fruit and veg would be good.


Re cleanliness - the room is

kept nice and clean overall but the carpet does need a shampoo.

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Current Review Score: 9.5 (9.491)

Overview of Review Score

The Review Score of 9.5 (9.491) out of 10 for The Old Vicarage Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.491 for The Old Vicarage Care Home is calculated as follows: ( (104 Excellents x 5) + (53 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 175 Ratings = 4.491

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Vicarage Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (25)

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Meet the Team (4)

Yvonne

Yvonne Smith

Job Title: Registered Manager

Joined: 2024

I've worked in care for over 30 years. My training includes courses on independence, management and palliative care.
What I enjoy the most about my job is meeting new people who come to live with us and their families. It's all about making sure they feel part of our community, having a natter, and really listening to what they want and need. I make sure everyone gets a say in how things are run here, keep everyone in the loop about any changes, and always have a kettle on for visitors.


Jessica

Jessica Rodrigues

Job Title: Deputy Manager

Coming soon.


Sue

Sue Sims

Job Title: Administration Manager

``I decided to work at The Old Vicarage as I live locally and the hours fitted with my children at the time, and that was in 2007. I don’t have a particular favourite time of day. I like it when the morning is over, knowing residents have been attended to and had their needs met.``


Celia

Celia Hamblin

Job Title: Receptionist

``We have a great team and beautiful grounds at The Old Vicarage.``


Frequently Asked Questions about The Old Vicarage Care Home

What types of Care is The Old Vicarage Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Vicarage Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Old Vicarage Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at The Old Vicarage Care Home?

Own Furniture if required, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Old Vicarage Care Home to the centre of Sherborne?

5.1 mile(s) as the crow flies, distance by road may be significantly further.