Review from Dave H (Son of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience

My mother recently entered The Old Vicarage Care Home a bit nervous to start with, but she and us were won over by the care and kindness of the staff. We had done our research and knew this home had a high rating, but you never really know until you have seen the staff in action. They have been magnificent.

Mum is happy and so are we. Thanks to all the staff.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you so much for your review. I'm very pleased Mum is settling so well with us. All credit to the amazing staff we have!

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Review from Tania N (Daughter of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience

My father moved to The Old Vicarage in July 2020, and I am delighted that he has the opportunity to be there, all the staff are fantastic, caring people. Dad is happy and extremely well looked after. Thank you.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you for sharing your views with us! I am so pleased to hear of such a positive experience you've had so far. The whole team work very hard to make new residents feel welcome!

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Review from Janice R (Daughter of Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience

The staff at The Old Vicarage were friendly, kind and caring - each and every one of them, from the management to kitchen staff. Mum really loved her stay at The Old Vicarage, she felt very special. Just what she needed at this difficult time.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you so much for your kind words. Your Mum was much loved by so many people and it was a privilege to have met her. Our aim is to ensure everyone has this experience at The Old Vicarage thanks to the great work of the staff team!

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Review from Jemma D (Friend of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience

Amazing care home! Could not fault the care. I used this home for a lady I look after while I went on holiday. The process was quick and easy. COVID tests were on point. The manager was amazing and so was the deputy. I picked up 2 weeks later and my lady was clean and tidy, smelt lovely and I had all

her belongings. 2 carers helped her out of the home and they were compassionate and patient with her. The communication was second to none I was informed of everything. I would highly recommend this home and will definitely use again. 5 stars.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you so much for such a lovely review. I'm incredibly proud to be part of such a caring and dedicated team that work very hard to make people's experience happy and relaxed. We are so glad that the resident in question had such a positive time with us!

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Review from K L (Daughter of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience

My mother aged 99 was very happy with the care, especially at first. As the months went on; she began to feel a bit "marooned" as she chose to stay in her room due to being at risk of falls and incontinence. The last week of her life, the care was excellent. The love and dignity which I witnessed at

first-hand was awesome. The staff were always welcoming and ready to communicate with me. They let me know in good time when Mum fell seriously ill.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you very much for your kind review. We are incredibly proud of the high standard of care we provide. To receive positive feedback, telling us we are doing well means a lot to us as a team.

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Review from Matthew C (Son of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience

As I live abroad, I needed a home that could give me the peace of mind knowing that my mother was in the very best care. My mother was a resident at The Old Vicarage from August 1st 2019 until her death this January. The level of care was exemplary and the compassion, commitment, sensitivity and respect

of all staff members was outstanding. Whenever I visited I felt uplifted by the energy, creativity and team spirit of all personnel and residents. This was a house of joy and comfort! I couldn’t have asked for more and am eternally grateful for all generosity of spirit, professionalism and dedication of all involved.

Reply from Molly Burrows, Registered manager at The Old Vicarage Care Home

Thank you very much for taking the time to leave us a review. We are very proud of the work we do at The Old Vicarage which enables our staff to provide the highest quality care such as this!

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Review from S v (Wife of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience

We live in Dorset and are fairly local to The Old vicarage and have heard nothing but good about it as a place providing care, so when my husband had his recent stroke it was my first place of choice for him on leaving hospital and we were fortunate in that a place was available we have no reason to

regret our choice.

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Review from Leonard G (Respite Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

Excellent care and all personal requirements dealt with promptly and very courteously. Very satisfied with all aspects of my stay.

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Review from Wendy S (Ex Family Member) published on 8 February 2019
Submitted via Website • Report

Overall Experience

I have been visiting a resident in the care home for the last year. I also take her in my car to visit her relatives. We tried home care, she was not happy and made it very difficult for the carers. We had two carers walk out on her. We phoned The Old Vicarage Care Home asking if they had a room for

her and one was available. We settled her in a room and she has been very happy there. She is always telling me how nice her carer is. I have personally found the management and staff very helpful. She is well dressed, her room is clean, neat and tidy.

Reply from Louise Turner, Home Manager at The Old Vicarage Care Home

Thank you so much for your kind review. It is very rewarding to hear that you are happy with the service provided. I will be sure to pass your comments onto the staff at The Old Vicarage.

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Review from Sarah B (Private Carer of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience

I have been visiting two of my private clients at the home several times during the week and occasionally at a weekend during the past year. I always find the staff extremely friendly and welcoming and I have seen a great improvement in respect of the activities due to a new co-ordinator who works really

hard to engage with residents and help them to find things to do that they enjoy. The day room has gone from being a place where people sit quietly not doing much to being a hive of activity, where people can take part in activities but even if they don't want to, it's encouraged conversation between other residents which has helped them to bond. I have noticed that the dining room furniture has been updated but it would be nice to see the armchairs replaced and pressure cushions provided for each one so that everyone who uses the day room can have a nice comfortable chair. The overall care is very good but more attention to the little things would help improve things even more.

Reply from Louise Turner, Home Manager at The Old Vicarage Care Home

Thank you so much for taking the time to write such a lovely review. It is heart-warming for our staff to see the extremely positive impact the support and friendship they provide can have; not only for our residents but for the wider family too.
The team work very hard and will be delighted to hear that you find the care and support provided by The Old Vicarage excellent.

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Review from John F (Power of Attorney of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience

My client is and has been very happy with the service she has received over the last few years.

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Review from Susan D (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience

As soon as she saw her room for the first time my mother said 'I could live here'. From day one, each time we visit, the staff are quick to recognise us. We always find my mother warm, clean, well dressed, well fed and happy. At 90 she is now, positively looking forward and hoping for a good few years

at The Old Vicarage.
Daily, I get requests from her to bring a sun hat, pretty necklaces, outdoor clothes etc., this is the first time I have seen her happy since she was widowed 8 years ago.

Reply from Louise Turner, Home Manager at The Old Vicarage Care Home

Our heartfelt thanks to you for the lovely words to describe the care of your mum. I will make sure that staff are aware of your comments, as your feedback is very important to us. I always say that we are the ones who should be grateful for the opportunity to support our wonderful residents, so thank you for allowing us that opportunity. We are blessed to have such wonderful residents entrusted in our care.

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Review from Tracy J (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience

My father went to The Old Vicarage for respite care. He was extremely well looked after and very well fed. The staff were very kind and caring. We would have no hesitation in using The Old Vicarage in the future.

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Review from Duncan M (Regular Volunteer) published on 9 December 2018
Submitted via Postal Card • Report

Overall Experience

The Old Vicarage is a very well run care home. I know several of the long-term residents who say they have first-class care. The Old Vicarage encourages residents to bring their pets to stay with them. Residents have a choice of many activities inside and away from the care home. Residents attend the

monthly lunch club at the Leigh Village Hall, next door.

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Review from F C (Niece of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience

This care home is staffed by people who really do care and who get to know the residents very well. Food is hot and tempting. You feel as if your loved one is looked after by a team who love their jobs and take a vocational approach to them. I know that my aunt is well looked after here.

Reply from Louise Turner, Home Manager at The Old Vicarage Care Home

Thank you for taking the time to review our home. We have had a lot of changes over the last few years and that is why your review is important to us. We aim to continue providing outstanding care for all our residents.

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Review from Mindy L (Daughter-in-law of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience

Wonderful atmosphere and setting. All staff from Manager to carers and hairdresser to maintenance have gone out of their way to help my Mother in Law settle in. The Old Vicarage staff also coped extremely well with a recent health scare. So happy with this provision.

Reply from Louise Turner, Home Manager at The Old Vicarage Care Home

Thank you for taking the time to send in such a lovely and thoughtful review for our team at The Old Vicarage. I will pass on you kind words to the team, thank you once again.

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Review from Richard S (Power of Attorney of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience

The Old Vicarage is a delightful Home in the depths of the countryside. The residents are all very happy and very keen to tell you what a lovely home they have. The staff are clearly very caring and professional in their approach. There are a great variety of activities which appear very popular.
This

is a well run and happy home. I would strongly recommend it.

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Review from Anthony D (Regular Volunteer) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience

After a period of adjustment after the deaths of the owners, the home is now settled under the care of new management. I detect the same caring attitude among staff that was so evident during the previous owners time at the helm. As far as spiritual matters are concerned, I am pleased that the monthly

communion services are continuing, as are the links with the local parish church. I consider it vital that these continue.

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Review from Alan B (Son of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience

The Old Vicarage gave my mother four years of quality life. She was always happy here and was very well cared for despite her tendency to be extremely demanding at times! Despite the change of ownership since her time, I have no doubt that the remaining staff will continue with their excellent approach

to all their responsibilities.

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Review from Jennifer C (Regular Volunteer) published on 2 October 2018
Submitted via Website • Report

Overall Experience

I have visited the care home on a number of times to attend the coffee morning and events. I commend the amazing management and staff for the incredible work that they all do - they are all so welcoming and it’s heartwarming to see a community come together for coffee mornings and charity events that

often take place at the home. Having been shown around the care home by the manager, I have seen what The Old Vicarage has to offer, it has such a great atmosphere, is very clean and the staff are very thorough with great attention to detail. The Old Vicarage is an integral asset to the local community and it’s all thanks to the great management and staff who have worked throughout recent hardship and ensured they follow through with the home’s ethos.

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The Old Vicarage Care Home

Care Provided by The Old Vicarage Care Home

Good to Know

Funding & Fees Guide for The Old Vicarage Care Home

Facilities