Shire House

Sidmouth Road, Lyme Regis DT7 3ES
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9.8 50 Reviews
  • Shire House, Lyme Regis
Shire House offers a homely, safe and caring environment for older people, respecting their right to choose their own lifestyle and actively supporting them to realise their aspirations.

This is achieved by offering residents independence and privacy, companionship, comfort and care.

Staff are employed in sufficient numbers and with the relevant mix of skills to meet residents' needs, and provide at all times an appropriate number of staff with qualifications in health and social care.

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Care Provided by Shire House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Sentry Care Ltd
  • Person in charge
  • Marie Bunao (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Shire House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,250
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Care £1,100 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,350

  • Fees are based on the size and location of our rooms. Care needs are taken into consideration. Laundry and Toiletries are included in the weekly fee along with any dietry requirements. Hairdressing and chiropody are extra.
  • (these prices are only a guideline, please contact Shire House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Shire House Reviews (50)

Total of 50, showing 1-20
9.8

Shire House has a Review Score of 9.8 (9.836) out of 10, based on 28 reviews in the last 2 years. Over all time Shire House has 50 reviews.

Overall Experience

  • 38
  • 11
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Date Published

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26
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22

Review from R J (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, professional and most importantly very caring. My Mum recently moved from a care home in Wiltshire where she was ignored, under-stimulated, and on twice the amount of co-codamol needed. In Wiltshire, she was left to be a vegetable and given no help with speech, etc. Here at Shire
House, they all do their utmost to help and stimulate, my Mum is ferally happy!

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Review from M S (Son-in-law of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring place that goes the extra mile for residents.
Interactions with residents is exemplary and a marked improvement on my Mother-in-law's previous care home.
Can't thank the staff enough.

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Review from A S (Daughter of Resident) published on 15 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shire House is a very welcoming residential home, from the moment one of the smiling members of staff opens the door, immediately makes you feel at home. The staff, without exception, are kind, caring, and thoughtful, often going above and beyond for both residents and their families. It is so reassuring
to know that all aspects of Mum's care are in the hands of such an excellent, hard-working team.
Thank you.

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Review from Nick S (Son of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was made to feel safe and welcome from the start. She has settled in well.

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Review from C R (Son of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care! I have had to go into many nursing/residential care homes as part of my role and can say this place is the best of the best. The carers are exceptionally skilled, knowledgeable, attentive, and caring. The home is exceptionally managed resulting in happy staff and residents.
The medical management of the residents is proactive and of an exemplary standard. There are also involving and engaging activities for the residents. As a relative, you really can concentrate on being able to interact with loved ones on a personal level as all other care needs are looked after to an excellent level by the home.

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Review from John C (Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and feel well looked after and cared for, the staff are all very kind and helpful.

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Review from Gracie M (Granddaughter of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my grandad receives at Shire House, it has a warm and friendly atmosphere and it certainly is a home away home. Shire House is always clean and tidy and there is always tea and biscuits. The staff are always more than happy to answer any questions you may have, nothing is ever
too much trouble. The residents receive fun and fulfilling activities that always put a smile on their faces.

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Review from Valerie H (Sister of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother seems happy and content. It's comforting to know he is well taken care of.

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Review from Olivia M (Granddaughter of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my grandad is outstanding. The time and patience each member of staff takes every day to make sure he is clean, tidy and comfortable and nothing is too much trouble. They all greet you with a warm welcome and offer cups of tea and biscuits. The activities coordinator is always thinking
of new fun ideas to keep everyone entertained. Hats off to the staff who put together their first summer garden party where all the family could attend and fun had by all.

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Review from Alexander R (Husband of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The surroundings and ambience are first class and the atmosphere is very pleasant and relaxed. The staff are efficient while being patient.

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Review from L C (Relative of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shire House is a lovely, caring, friendly home. Always made to feel welcome. Excellent care is given to family member. Always laughter in the home. Great communication from all staff.

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Review from L E (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled really well. The staff are incredibly helpful and friendly. We always feel welcomed and comforted in the knowledge that dad is very well cared for. Thank you.

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Review from D S (Wife of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled well. Staff are always gentle and courteous. Always make me and my family feel welcome.

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Review from Julia J (Niece of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are very friendly and treat my aunt and residents with dignity, efficiency and affection. They are all available for consultation/queries and are very accessible. As a family member, I am welcome and can visit as long as I need. I know my aunt is well cared for, entertained and
given appropriate medication to make her life easier, pain-free and less anxious. The meals/snacks are nutritious and yummy.

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Review from David G (Resident) assisted by family/friend published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving here I have settled in well. The staff are friendly and responsive to my needs. The home is situated in a nice area and the garden is lovely to sit out in. My visitors are always welcome.

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Review from D H (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Shire House for nearly five months, after I moved her to be closer to me. The staff managed the transition very efficiently and have impressed me with their kind and careful attention to my mother's needs. They are always welcoming whenever I visit and make sure I am
kept properly informed regarding my mother's health etc. They have a stable staff team with a consistently caring ethos; they all know the residents well and create a safe and homely atmosphere for everyone.
The staff pay attention to the small things that make a real difference to residents' quality of life; whether it's making sure they are properly dressed, sitting comfortably in the most appropriate chair or getting to eat their favourite food. The home also has a wonderful activities organiser who goes above and beyond to get everyone joining in and entertained. As a result, it is generally a happy place to visit, and I feel confident that my mother is well looked after.

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Review from G W (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Shire House for over four years and has always been treated more like a family member than a paying service user, with genuine affection and connection. I am also made to feel welcome on visits to my Dad. The staff have always been attentive to Dad's needs when he been experiencing
health and other difficulties. I have peace of mind knowing my Dad is happy and well looked after, and would confidently recommend Shire House to others.

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Review from Diane M (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Shire House is second to none. All the staff are amazing, they care for my Dad who has dementia like he was a member of their own family. They are kind, friendly and always welcome you with a smile, nothing is too much trouble. The staff always keep me well informed if Dad is feeling out
of sorts. He is always well-dressed, impeccably clean and well-shaved. The activities coordinator is always going above and beyond to produce well-structured activities for the residents and going that extra mile to make sure all the residents are comfortable and having a great time. I feel very fortunate to have found such a home as Shire House and feel confident my Dad is having the best care.

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Review from Marion P (Wife of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband gets at Shire House is excellent. The staff are very good with my husband who is non-verbal. They know what his needs are, this is due to them being able to understand his needs, which is not easy. They treat their residents as they would be treated in their own home, which is excellently
run by their manager.

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Review from Glenys G (Sister of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is lovely.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Shire House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for Shire House is calculated as follows: ( (286 Excellents x 5) + (34 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 330 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shire House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Shire House

What types of Care is Shire House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shire House provide?

Palliative Care, Day Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does Shire House have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Shire House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Shire House to the centre of Lyme Regis?

0.7 mile(s) as the crow flies, distance by road may be significantly further.