Shire House

Sidmouth Road, Lyme Regis DT7 3ES
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9.8 50 Reviews
  • Shire House, Lyme Regis
Shire House offers a homely, safe and caring environment for older people, respecting their right to choose their own lifestyle and actively supporting them to realise their aspirations.

This is achieved by offering residents independence and privacy, companionship, comfort and care.

Staff are employed in sufficient numbers and with the relevant mix of skills to meet residents' needs, and provide at all times an appropriate number of staff with qualifications in health and social care.

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Care Provided by Shire House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Sentry Care Ltd
  • Person in charge
  • Marie Bunao (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Shire House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,250
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Care £1,100 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,350

  • Fees are based on the size and location of our rooms. Care needs are taken into consideration. Laundry and Toiletries are included in the weekly fee along with any dietry requirements. Hairdressing and chiropody are extra.
  • (these prices are only a guideline, please contact Shire House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Shire House Reviews (50)

Total of 50, showing 21-40
9.8

Shire House has a Review Score of 9.8 (9.836) out of 10, based on 28 reviews in the last 2 years. Over all time Shire House has 50 reviews.

Overall Experience

  • 38
  • 11
  • 1
  • 0
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Date Published

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26
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22

Review from Joanne M (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has had good consistent care. She receives kindness and consideration for her needs and her opinion and choice is always heard. I would consider the menu is varied and always looks appetising. The home is kept very clean and tidy and visitors are always welcomed with a smile.

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Review from Richard G (Nephew of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Always a good experience on visiting. All the staff seem kind and helpful.

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Review from Maisie S (Granddaughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are lovely, they do their job very well. Clearly there is difficulty keeping up with there is difficulty keeping up with the upkeep of the building.
Everyone should be paid more!

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Review from Caroline W (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is given nutritious meals, her room is warm, cosy and aired, and all of her care needs are met. The home is well managed.

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Review from Jarvia E (Granddaughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and care at Shire House are amazing, very caring and look after the residents brilliantly.

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Review from Nicola K (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Shire House for 3 years and I am speechless as to the care she receives. The staff are amazing, the atmosphere in the house is like a glorious family. We are always made to feel welcome and the siblings are safe in the knowledge that mother is respected and her welfare paramount
to th house. Bravo.

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Review from C C (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Shire House for the last six months of her life. The time came when she couldn't cope on her own any longer - just one visit was enough to know that this was a safe, caring home. It felt as near to being in your own home as possible. There was never any hint of care home
smells, always the pleasant aroma of home cooking. My mother had a room that we were able to make her own and a small patio area where she could enjoy flowers and watch the birds. There was full access to the rest of the house, which she was able to enjoy. The owner, manager and staff were great, worked together and had a can-do attitude. No one really wants a relative to have to go into a care home, but I can honestly say that I'm so glad that we found Shire House for Mum as it gave her company, safety and loving care for the last six months of her life that enabled us as a family to enjoy visiting her several times a week knowing that in between visits she was safe and lovingly cared for.

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Review from P G (Son of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Positive and pleasant. Played a game of I Spy and had tea and coffee together.

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Review from Caroline W (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shire House is a well-run care home with professional, thoughtful and cheerful staff who care about what they do and who look after my mother very well. It is clean and tidy. My mother could not have better.

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Review from Ruth H (Friend of Resident) published on 17 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend once a week at Shire House for almost a year. I have been very impressed by the care that my friend receives, the friendly and caring staff and the efficient, accommodating management. The atmosphere in the house is warm and welcoming, and nothing is too much trouble for
the hard-working carers. I wouldn't hesitate to recommend Shire House to anyone.

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Review from Michael G (Son of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has had the best care at Shire House. The staff are amazing and the quality of care is excellent.
She is cared for, participates in exercise and is stimulated with all sorts of activities available.
We would not hesitate to recommend Shire House. We have it in mind for ourselves when
we have a need.

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Review from Ann E (Great-Niece of Resident) published on 1 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We chose Shire House because we were looking for a small friendly home for my Aunt. After nearly 10 years of care, it's her home and the dedicated team are her family. With their care and the range of activities, we saw an immediate improvement in my Aunt's health and wellbeing. As things have become
more difficult for her they have continued to support her, encourage and respect her independence. I do not live in the area and nearby family cannot visit as they once did. Having a care home that we can trust and can rely on is essential.

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Review from P S (Relative of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like to say a massive thank you to all the care staff for the wonderful care and dignity given to our aunt, we could not have found a better home to end her days. The care in our opinion was second to none also the respect shown to us.

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Review from Craig W (Son of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Excellent staff. I am delighted to have found Shire House.
My mum's room is immaculate, activities keep her stimulated. Food is very good. Cleanliness superb and staff faultless and kind.

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Review from Kathy W (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first enquiry to hospital assessments, transferred to Shire House was exceptional, fast and efficient. Staff were very helpful form the start. My father settled very quickly with the kind help and continuous care from the staff. He was made to feel safe and secure and comfortable. I enjoyed
a Christmas lunch with him. Other residents and families. I thank the staff.

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Review from Stephen P (Son of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (the resident) chose this care home in 2012. It was the only care home that did not smell of urine. I was most impressed by the real care and respect given to residents by the care staff. The home was always clean and the food always fresh. I was often pleased to be invited for dinner when
visiting.


The staff were always welcoming and friendly. Mother's care was professional, friendly and caring.


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Review from Janice H (Daughter of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Shire House for a period of six weeks due to a broken leg. All the staff were very caring and attentive. The home was very clean and the food excellent. Nothing was too much trouble and I would not hesitate in using the home in the future.

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Review from David W (Son of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a perfect place to have found for my mother. It was not how I imagined a care home to be it is just like home from home. She had a very comfortable and well furnished clean room. As for the care I couldn't have wished for better. The staff were caring and attentive and I know she was being cared
for by people who were conscientious and experienced. I would recommend this care home to anyone considering this kind of accommodation.

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Review from Christine D (Daughter of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff work very hard and treat Mum individually, knowing her preferences and trying to accommodate them, even when she cannot communicate.
I am contacted if any problems occur to discuss treatments etc.
They always try their best to accommodate Mum's needs and are flexible when I or my brother/family
etc. visit.

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Review from Maureen P (Stepdaughter of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful, good food. Much better since new owners took over the home.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Shire House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for Shire House is calculated as follows: ( (286 Excellents x 5) + (34 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 330 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shire House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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