Stour Road Care Home

14 Stour Road, Christchurch BH23 1PS
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4 Reviews
  • Stour Road Care Home, Christchurch
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Care Provided by Stour Road Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Cherelle Williams (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours


  • Parking

  • Parking on site or free street by the home


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Stour Road Care Home Reviews (4)

Over all time Stour Road Care Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from Barbie W (Daughter of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended this care home as an emergency option at Stour Road for my mum, whose dementia declined rapidly.
From the first contact with their management team, I was immediately put at ease that they were able to meet her needs and keep her safe.
As soon as we arrived, I could see straight
away the caring nature of the staff with the other residents, and my mum relaxed immediately.
I can honestly say I have been so impressed from the start with the way this home is run; I am constantly kept in the loop with lots of phone calls and updates on how my mum has settled, any doctors that have visited or assessments done I am always kept in the loop.
I often phone to speak to my mum, and I am always greeted with such upbeat and caring staff.
When visiting, the staff are always in such good spirits; they seem to have such lovely relationships with the residents and treat them as if they are family.
Very lucky to have my mum in such a well-run care home.

Reply from Lizzie Hart, Group Manager at Stour Road Care Home

Thank you for the positive feedback, Barbie.
It is always a pleasure caring for mum, and I am so pleased that you have a positive experience of the home.


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Review from Sharon M (Niece of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle required palliative and one to one care following an extreme deterioration in his health. Due to Covid restrictions, I was unable to visit to see if this would be suitable for him. However, this choice for him proved to be amazing. Very dedicated staff who nursed him with compassion, love and
dignity. Always keeping me informed of his health. It was the best place that he could live out his life. Well done, and thanks to all concerned.

Reply from Toby Williams, Director at Stour Road Care Home

Sharon, thank you so much for your kind review. We will continue to strive to provide excellent care for your loved one into the future.


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Review from Darren S (Son of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident of Stour Road Care Home from May 2018, and from the first day, we went to look round; we were made very welcome.
The care she received from the whole team was fantastic, and especially from the manager, who went out of her way constantly to help and support Mum and myself.
The food is fantastic and the afternoon cakes are always a treat.
We were always greeted with a smile, and it was a pleasure to get to know all of the very hardworking staff.
Thanks for caring so well for Mum in her final days.

Reply from Rob Conway, Director at Stour Road Care Home

Darren, thank you for the kind review and feedback. We loved looking after your Mum and wish you and your family the very best for the future. Feel free to pop in for afternoon tea any time.


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Review from Melanie S (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff who interact on a regular basis with my father. Personal circumstances taken into consideration. Meals excellent and nutritionally balanced, good atmosphere with residents getting on well together and being caring of each other. Room kept clean and tidy and my father given his own comfortable
space when needed very welcome of myself at any time to visit.

Reply from Rob C, Director at Stour Road Care Home

Thank you for your kind words.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Stour Road Care Home

What types of Care is Stour Road Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stour Road Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Stour Road Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Stour Road Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stour Road Care Home to the centre of Christchurch?

0.3 mile(s) as the crow flies, distance by road may be significantly further.