Visitors welcome anytime
Over all time Trafalgar Care Home has 11 reviews.
Review from Jack P (Brother of Resident) published on 14 February 2023
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Reply from Zoe Price, Registered Manager at Trafalgar Care Home
Thank you for your kind review. We are pleased to hear you are happy with your sister’s care.
We have a maintenance programme in place and as part of this we will be working on the exterior of the home as well as the interior.
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Review from Paul C (Daughter of Resident) published on 10 November 2022
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Reply from Zoe Price, Registered Manager at Trafalgar Care Home
Thank you very much for this review. It's lovely to hear that Mum feels this is home and we are so pleased to hear that you feel Mum is the happiest and healthiest she has been in a long time.
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Review from Susan M (Daughter of Resident) published on 24 October 2022
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Reply from Zoe Price, Registered Manager at Trafalgar Care Home
Thank you very much for your kind review. We know how important activities are to the well-being of our residents and we meet with them to ask them what they would like to see on the programme. We are pleased to hear that you are happy with Mum's care.
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Review from Caroline J (Daughter of Resident) published on 6 June 2022
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Reply from Patricia McIntyre, Manager at Trafalgar Care Home
Thank you so much for your lovely review, I'm glad to hear you are happy with Mum's care.
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Review from Tracey P (Daughter of Resident) published on 29 March 2021
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Reply from debbie boyd, Marketing at Trafalgar Care Home
Thank you for your kind review. We are delighted to have your mother with us and pleased you are more than satisfied with the quality of care and communication. For more updates and news from the home, please like our Facebook page.
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Review from Kelly S (Granddaughter of Resident) published on 29 December 2020
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Improvements:
Residents don't seem to get opportunities to leave the home - would day trips be plausible? Are there charities which provide this? Could there be a grant or fundraiser to get money to facilitate this?
I have not been asked to sign into the visitor's book each time I have visited Nan - this is a potential safeguarding and fire safety risk.
The home is a beautiful old building with extensive gardens but the decor is very dated, tired and needs freshening up with some pride.
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Review from Susan L (Daughter of Resident) published on 25 December 2020
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Review from Julie M (Daughter of Resident) published on 25 December 2020
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Review from L C (Friend of Resident) published on 1 November 2019
Submitted via Postal Card •
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Review from Helen L (Daughter of Resident) published on 28 January 2019
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Review from Nick M (Brother of Resident) published on 27 December 2018
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Date: 31 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
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