Wolfeton Manor

East Hill, Charminster, Dorchester DT2 9QL
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9.8 62 Reviews
  • Wolfeton Manor, Dorchester
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Care Provided by Wolfeton Manor

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Owner
  • Wolfeton Manor Healthcare LTD
  • Person in charge
  • Louise Mclaghin (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (5)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Wolfeton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,440
    • RESPITE Self-Funded Residential Care from £1,440
  • (these prices are only a guideline, please contact Wolfeton Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No time restrictions for visiting.


  • Parking

  • Parking on site.


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Wolfeton Manor Reviews (62)

Total of 62, showing 21-40
9.8

Wolfeton Manor has a Review Score of 9.8 (9.822) out of 10, based on 14 reviews in the last 2 years. Over all time Wolfeton Manor has 62 reviews.

Overall Experience

  • 50
  • 12
  • 0
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  • 0

Date Published

62
14
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48

Review from Jeremy W (Son of Resident) published on 10 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move our father into full-time care when our mother passed away; she had been caring for him herself, at home, up to the day when she herself had to go into a hospice. My father has been so well looked after by Wolfeton Manor that he always sings their praises, never complains and says that
he is quite happy there. This contrasts to an earlier experience when he spent two weeks in another home to give my mother some respite; he was not happy there and couldn't wait to get out. The culture at Wolfeton Manor is one of cheerful, positive, gentle caring. All the residents appear to be content and very well treated. The staff are all wonderful.

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Review from Alastair H (Son of Resident) published on 10 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we were already grateful for the very good care that Wolfeton Manor provided for our elderly mother. Since the COVID-19 lockdown, the home has kept us up-to-date with all developments regarding best practice to keep all residents safe as possible during this very difficult time, for which
we are extremely grateful

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Review from Edward R (Son of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the level of professional care and kindness that my mother is receiving at Wolfeton Manor. It is clear that the staff are a happy and motivated team, being effectively led by the manager of the home. I am so grateful that my Mother is obviously happy and comfortable at Wolfeton
Manor, and that she can enjoy her twilight years surrounded by kind and friendly people, who genuinely care about her. In recent times of Coronavirus, the Wolfeton team have risen to the extra challenges of keeping their residents safe and protected. Several staff members have even moved full time into the home to avoid external contact, which is a testament to their commitment. We are all kept informed by a regular newsletter. Wolfeton Manor is a warm and caring place, professionally staffed by highly dedicated and genuinely friendly people.

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Review from Nick W (Son of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring home, with very attentive staff. All enjoy good food, and a good activities program keeps the residents happy and exercised both physically and mentally.

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Review from J M (Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As will be seen from the ratings, generall a good experience of two week respite care. Pleased to find a bed near to home at short notice. There were some short fallings easily rectified;
Staffing: very prompt response to being called, one member only seemed actively hostile! Some training required
- lifting aids, e.g. 'leg lifters' (simple straps) and sock aids.
Bed: very uncomfortable - needed absorption sheets on top of the plastic! Investment in 'turning beds' would save staff backs and resident frustration.
Cleaning: Not comprehensive, floor not cleaned for two weeks!

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Review from David C (Son of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This review is based on two short visits to the resident who was in one of your respite rooms for 10 days.
We were most impressed by the home and all the staff.
Thank you for looking after her.

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Review from Michael C T (Son of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt the home felt very caring.
Everybody was very polite and helpful.
Mum had a good spell of respite care.
Hopefully, a full-time place can be found for her at Wolfeton Manor should it become necessary.
I have no complaints at all, only admiration for the hard work put in by all staff.

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Review from Mel G (Friend of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always lovely to visit my friend and be welcomed by smiling faces. The surroundings are clean and tasteful both in the lounge and her personal room. Her needs are catered for with respect and dignity. I am pleased she is being so well looked after and helped to live life as best she can. It
is lovely to hear her stories of activities she has taken part in when the carers bring her into church for a weekly visit.

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Review from G C (Son-in-law of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was admitted to Wolfeton Manor on an emergency admission for one week as she was falling at home she was admitted on Saturday afternoon which was not ideal, however, mum was welcomed into the home by the staff. The staff were always on hand for assistance and a cup of tea. Mum passed
away in January and we can not thank Wolfeton Manor for the professionalism, kindness and care that they showed mum during her last nine weeks. During this time she was treated with the utmost care and dignity.We as a family were welcomed into the home no matter what time of day it was.

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Review from Richard B (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away on 23rd November but the last week of his life was spent at Wolfeton Manor.
My sister and I cannot praise the staff at Wolfeton Manor highly enough.
They certainly went that "extra mile" to not only care for our father but also to look after us as well during a very stressful
week. We were provided meals and endless cups of tea/coffee. An impromptu birthday party was organised for my father on 19th November and he enjoyed it immensely. The kindness and compassion shown by all the staff we met were exceptional and we will be eternally grateful that our father was allowed to pass away peacefully with no pain at the end.

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Review from Roger T (Husband of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In late 2017 I was looking for somewhere my wife, who has dementia, could stay for respite. My visit to Wolfeton Manor made an immediate positive and lasting impression on me. The lovely surroundings and building, the welcoming attitude of all the staff confirmed to me that my wife would be happy
there.
My wife has stayed at Wolfeton Manor for day respite and also for a weeks respite. I am always pleased at the way we have been greeted and welcomed. The atmosphere in the home is cosy, friendly and caring, and the staff are excellent, kind, considerate, and caring to the residents.
My wife's stay at Wolfeton went very well. When she returned home I noticed that she was eating better on her own, she looked well and was doing some things without much prompting. She was also showing more eye contact with people. So I witnessed a positive change in her.
So thanks to all at Wolfeton for the excellent care given to my wife.

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Review from Luke P (Grandson of Resident) published on 26 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcome at all times. Nice, friendly atmosphere and large quiet garden.

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Review from Hazel M (Niece of Resident) published on 26 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident of Wolfeton Manor for over a year. She is happy there and says she is well looked after. The staff provide the support she needs; they are kind and treat her with dignity. She enjoys the meals which are served in the very pleasant dining room or in her own room, if she prefers.
She has her own pictures, ornaments and some furniture, which give her pleasure. She likes sitting in the lounge looking out on the extensive garden. She joins in some activities and clearly is given choices. Relatives are always made welcome.

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Review from Jan P (Daughter-in-law of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always made welcome in the home at any time of the day. Staff liaise well with the immediate family. Joining in with activities is promoted. Joining other residents at meal times is encouraged and assistance given when required. All areas inside and outside wheelchair accessible.

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Review from Eve S (Granddaughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy that my grandad is at this care home. It is a lovely setting with a beautiful garden for all to enjoy. The staff are always welcoming and nothing is too much trouble. The residents are able to take part in regular activities and trips if desired which enhances their daily lives and gives
them a break from their normal routine.

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Review from Ken P (Son of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother had to go into hospital for an operation my father needed 24-hour care as he was 98 and blind. We chose Wolfeton Manor because it was so homely. Dad settled in quickly; which made Mum happy and relieved. She died 3 months later and after inspecting 6 other homes, we decided Wolfeton Manor
was best long-term for Dad. He will be 100 next month and is thriving. He misses Mum after 67 years, but he loves his new home and friends and we, his other family, are always made welcome and kept informed.

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Review from Robert G (Friend of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every now and again and every time I do, I always think she is looked after very well. Her room is tidy and her needs are always tended too.

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Review from J G (Resident) assisted by family/friend published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, clean and tidy. Nothing too much trouble. Expensive, but you do get what you pay for. Visitors can always park.

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Review from S G (Daughter-in-law of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Homely and friendly staff. Welcoming and any visits are made to make me feel that nothing is too much trouble to ensure my mother-in-law's comfort.

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Review from J G (Son of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I now never feel guilty when I leave Mum after a visit. Wolfeton Manor is staffed with people. It is very well cut out to care for other people.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Wolfeton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Wolfeton Manor is calculated as follows: ( (136 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 163 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wolfeton Manor is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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