Review from Lucy H (Daughter of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience

My mother has been a resident of Wolfeton Manor for the last five years and I can't tell you how pleased both she and the family are regarding her care. She has blossomed since moving to Wolfeton Manor, thanks mainly to the quality of care she receives from all the staff who are now like family to her.

There is a very low turnover of staff which I am sure reflects the happy environment in which they work. The home is managed extremely efficiently. On occasion, the management serves food or cares for residents which means they are fully in touch with everyone's needs at a grassroots level.

My mother enjoys an active social life both in and outside the home. Her guests are always greeted with great warmness and offers of coffee. There are plenty of activities in which residents can partake and the activities manager is a very popular member of staff.

My mother is treated with dignity and respect. I can not recommend Wolfeton Manor highly enough and urge you to visit!

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Review from Alan B (Resident) assisted by family/friend published on 16 December 2016
Submitted via Postal Card • Report

Overall Experience

My friend found the care home "homely and efficient". Thanks to the kindness and warmth of the staff.

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Review from J B (Son of Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience

Following a fall at home and a month in hospital, my mother was unable to cope with going home on her own. A three-week stay at Wolfeton was the best pick me up we could have wished for. Her confidence returned and she changed from a distressed lady of 92 to a life and soul of the party. Back home now

and doing really well. Thank you Wolfeton, you were wonderful.

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Review from Gordon H (Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience

Very caring and helpful with good food.

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Review from Devina S (Daughter of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience

The care and commitment from the staff at Wolfeton are superb, nothing is too much trouble. I have found nothing but dedication and respect given by all the staff members to residents and visitors. The atmosphere is happy and relaxed and the home is always very welcoming whatever time of the day I visit.

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Review from Barbara S (Wife of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience

A warm welcome when entering 'Wolfeton Manor'. Service and general care is very good. Other residents seem to be happy and the atmosphere in the home is positive and friendly.

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Review from Antonia N (Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience

I had to find a place for my husband when I was suddenly taken into hospital and count my self fortunate indeed to have found Wolfeton Manor. I cannot speak too highly of their efficiency in handling all aspects of his care but most of all their sympathy and understanding. The premises are very pleasant,

furniture comfortable, setting and grounds restful, attention to very handicapped residents, kind and patient. All staff seem eager to help whenever needed. Food is varied and imaginative, obviously within the limits of catering for so many and nothing seems to be too much trouble. They welcome me so kindly when I came from hospital. Viva Wolfeton Manor!

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Review from Paul H (Son of Resident) published on 1 August 2016
Submitted via Website • Report

Overall Experience

The staff at Wolfeton are excellent - they are always friendly, considerate, and genuinely care for the residents. When my mother first arrived, they ensured that she sat with like-minded residents at meal time, where the food is excellent and served in a dining room that would grace a hotel. There

is a wonderful conservatory and garden. A good variety of activities are provided: games, art and craft, music and quizzes. The management are helpful and communicative, so despite me living some distance away, I am updated on any problems, and feel assured that she is being well looked after.
They have recently employed a wonderful junior carer who's role is to help residents do something special, such as play board games, paints their nails, or help with emails - importantly she is allocated time for this role. If I was to suggest an improvement, it would be to increase the number of day trips out.

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Review from Carol V (Daughter of Resident) published on 13 July 2016
Submitted via Website • Report

Overall Experience

Wolfeton is a delightful residential care home with the added bonus of well maintained gardens and various activities and outings for the residents, should they wish to take part. Pimms on the lawn, card games and craft activities are organised and a Wolfeton news letter, keeping the residents informed

of general news in the home and advising them of what activities are planned for the coming weeks.

Family and friends are always given a warm welcome with the offer of tea, coffee and biscuits. Very welcome after a long journey.

A hairdresser is available once a week, which I know makes my mother feel and look a lot better.

The staff are caring, kind and very approachable should there be any concerns about your loved ones. The management are quick to solve any issues you bring to their attention.

The most important thing is, that I know that my mother is being well cared for and that she is happy.
Well done Wolfeton.

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Review from Elizabeth B (Daughter of Resident) published on 28 June 2016
Submitted via Website • Report

Overall Experience

Dad is very happy with the care he is receiving at Wolfeton Manor. He likes the staff looking after him, and enjoys chatting to the other residents.

For my part, I think there is a cheerful caring atmosphere at the home, and I am pleased that Dad is receiving the care he needs and that he is happy.

I

would like him to take regular walks in the garden and around the house to avoid becoming dependent on a wheelchair for mobility, and would be grateful if he could be encouraged to do so.

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Review from Chrissy (Daughter of Resident) published on 28 June 2016
Submitted via Website • Report

Overall Experience

My mother is a resident at Wolfeton Manor. I can't speak highly enough of the service and care that the staff provide. They are kind and responsive to her needs and always welcoming to me, even when I turn up at unexpected hours. My mum talks about a couple of the staff who particularly help with her

care as being angels and she is not always very easy to please. The other residents are also often friendly to each other but the nice thing is that mum can choose to join in activities, sit in a quieter communal place, or stay in her room. The staff absolutely support her choice.
Following my father's death mum's appetite was poor and the catering staff tried lots of differing things to tempt her including buying vindaloo paste - a great favourite of mum's to spice up food that she didn't fancy too much. They have also been willing to come in early on shifts to help me with doctor or dentist appointments. I feel very positive about her experience over the last two years.

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Review from Janet B (Daughter of Resident) published on 28 June 2016
Submitted via Website • Report

Overall Experience

For anyone like my mother who is no longer able to live in their own home, this really is the best option. The organisation is good, the food is good, the staff are absolutely marvellous. The rest of closer members of the family all live a long distance from the care home but we are at ease because

we know she is being well looked after.

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Review from Erica B (Daughter of Resident) published on 28 June 2016
Submitted via Website • Report

Overall Experience

My Mum says repeatedly, 'If I can't be in my own home, then this is the next best thing.'
She often says she likes the food.

I have always found the staff very accommodating, and asking for a vegetarian meal for myself, even at short notice, is never a problem.

Without exception the staff have

been kind and patient with my mother even when she is being demanding.

Many many thanks for making this part of her life as comfortable as possible.

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Review from Wendy F (Resident) published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience

I have stayed at Wolfeton Manor for respite a few times and have always been pleased at the way I have been greeted and welcomed. During my last stay I was touched by the tact of which a staff member dealt with what could have become a difficult situation. The atmosphere in the home is friendly and

caring.

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Review from Peter M (Son of Resident) published on 22 June 2016
Submitted via Website • Report

Overall Experience

The management and staff have always been extremely supportive and caring to both my father and mother over a period of 4 years. They have responded to their individual needs, especially when my father became weaker and less able to function with any independence.
I have also noticed an increase in

the number of trips undertaken recently which my mother has enjoyed thoroughly.
I cannot speak highly enough of the care home and my mother said recently that it was marvelous that we had "found such a lovely place for her".

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Review from Alison C (Daughter of Resident) published on 21 June 2016
Submitted via Website • Report

Overall Experience

Wolfeton's caring approach was greatly appreciated by my mother and the family. While physically frail, my mother was mentally strong and alert to the end of her life. Staff recognised this, made time to converse with her and involved her as far as they were able in appropriate activities. I shall always

be grateful for the support they offered in her final days - nothing was too much trouble.

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Review from Adam P (Grandson of Resident) published on 7 June 2016
Submitted via Website • Report

Overall Experience

My Grandfather came for respite at Wolfeton Manor recently. The care staff are very kind and polite, nothing was too much trouble. I was able to visit whenever I wanted to which was great because of my working hours. The room was spacious and bright.

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Review from Nick S (Father of Resident) published on 7 June 2016
Submitted via Website • Report

Overall Experience

The compassion and empathy that all staff showed my father in his last few days of his life was first class. Nothing was any trouble and we were allowed to sit with him until the end. He was very peaceful when he left us with his family around him. The chef even took her time to discuss what my father

liked/disliked so that they could cater for his meals.

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Review from Sallie M (Friend of Resident) published on 18 May 2016
Submitted via Website • Report

Overall Experience

My friend was recently welcomed to Wolfeton when he could no longer remain in his own home due to very advanced illness. Although he was only there for a very short time, the compassion, care and professionalism shown by all the staff was second to none. His room was light and airey with plenty of space

for us all to sit and keep him company. His family were all made to feel comfortable in the new surroundings and nothing was too much trouble. I'm sure he was aware of the wonderful palliative care he was being given right up to his passing. I was extremely touched by the line up of staff at the main door when the Undertakers took him on his final journey. The dignity shown to him the entire time he was there made a very distressing time just that little bit easier to bear. My personal thanks go to the Management and staff at Wolfeton.

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Review from Julie P (Daughter of Resident) published on 17 May 2016
Submitted via Website • Report

Overall Experience

I bought my Dad in to Wolfeton as he was very poorly and was not managing at home. He had had no care before and was apprehensive about moving. Everybody who came into contact with him was kind, considerate and made him feel comfortable and valued. They couldn't do enough to make him feel ok. I found

the staff to be professional and respectful at a time that was very difficult for me and my family. As a family member the staff made me feel as comfortable as they made him, nothing was "not allowed". They looked after us as well as they looked after him. Sadly he passed away quite soon after coming in but moving him to Wolfeton was absolutely the right thing to do for him and us. The compassion shown by the staff was second to none and we as a family are very grateful to each and every one of them. My Dad was very grateful as well. Thank you to everyone involved, from myself, my family and my Dad.

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Wolfeton Manor

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Wolfeton Manor Reviews (62)

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