Dalvey House

35 Belle Vue Road, Southbourne, Bournemouth BH6 3DD
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13 Reviews
  • Dalvey House, Bournemouth
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Care Provided by Dalvey House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Tam Care Homes Ltd
  • Person in charge
  • Frut Haworth (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (23)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Dalvey House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
  • (these prices are only a guideline, please contact Dalvey House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Dalvey House? View your Advertising Options

Dalvey House Reviews (13)

Over all time Dalvey House has 13 reviews.

Overall Experience

  • 10
  • 3
  • 0
  • 0
  • 0

Date Published

13
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13

Review from Derek K (Husband of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home sets high standards and keeps to them. The options I selected support the statement above.

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Review from Avril G (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely home with very caring staff. The home is spotlessly clean, and the rooms are well decorated with modern furniture. Mum enjoys the activities, and it's been comforting to knot that there have continued during the lockdown.

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Review from D H (Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good. Impressed from when I came.

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Review from A C (Daughter of Resident) published on 10 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's life changed very quickly losing his independence after an increase in physical health problems and a broken hip within just a couple of months. My brother and I were fortunate in finding the manager and her team at Dalvey House. Dad aged 94 moved to Dalvey some 10 months ago relocating
from the town he had lived in for over 70 years. The manager and her friendly team have shown a superhuman level of patience and caring towards our dad to help him settle into his new life. Throughout Covid-19 they continue to show dedication and concern for him and keep me informed of how dad is doing. The team has implemented safe ways of helping me keep in touch with dad by offering the use of Whatsapp. Dad also has his own mobile and I speak with him 3 or 4 times a week so I do know he is happy. I would recommend Dalvey House if you are looking for a home that feels like a real home and not a hotel. The home is clean, in good condition and well kept, has a beautiful garden within reach of the beach. What's not to like.

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Review from J P (Daughter of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Dalvey House are so caring. My mother is always stretching her hand to the staff so that she can be comforted and given a little hug. There are also some activities each week and my mother particularly loves the music and singing. Food is pretty good too. The residence is clean and warm
- security is good. Nobody likes visiting loved ones in care homes but Dalvey House is among the better ones.

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Review from A P (Daughter of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a smaller home, around 26 residents; the staff are caring, friendly and treat residents with dignity and are always pleasant. It is nice to see that most of the residents are up and dressed, spend most of their time together in the lounge area/conservatory and have meals together. But more variety
in meals is needed. There is also a nice garden where residents can sit out in but umbrellas are needed on the patio. They do have activities which is nice, but feel more should be provided as not frequent enough. They did have a Xmas party/raffle for residents/families which all enjoyed. Shower/bath rotas need to be looked at and a better system put in place, as residents can be missed one week, which leads into two weeks with no record of being asked, so needs better monitoring. Sometimes staff are busy and residents have to ask several times throughout the day before being taken to the toilet, so would like to see improvement. Overall the home is clean, bright with welcoming staff and I feel residents are safe and cared for. I would recommend this home.

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Review from A P (Respite Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was disappointed that the TV was not working, due to a faulty TV controller, before my arrival and the whole time I was there. I did enjoy my stay.

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Review from Gordon S (Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here with excellent food and garden kept in very good condition. Staff and management are very good and residents are very easy to get along with. I would recommend this care home to anybody. I have been here since April 2018.

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Review from A S (Granddaughter of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of all the family, I'd like to thank you for all the care and support given to my grandmother over the last few years.

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Review from Margaret P (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was moved from one care home to Dalvey House and she immediately felt so much happier. The care and attention she receives is great. She feels safe and secure and comments daily on her comfortable bed. She enjoys the regular activities and music and is happy sat in the lovely lounge overlooking
the garden. The staff are attentive and caring and pay attention to the small details overseen by the excellent manager.

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Review from Trevor P (Son of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise the care at Dalvey House highly enough. From the assessment day to the present day, the home had provided my mother with the complete package of care she needs, with the utmost dignity. The house is always clean and homely and the management and carers alike are friendly, efficient
and welcoming.
We would not hesitate to recommend Dalvey House.

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Review from Marty B (Daughter-in-law of Resident) published on 9 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot think of anything to better Dalvey House. It is exceptional in all aspects. From the attentive, warm, compassionate, gentle and kind staff to the delicious, well prepared and presented meals. The entertainment is a big plus for the residents as is the garden. It is always kept so beautifully
and a joy to sit there. My mother in law loved watching the birds come to the feeder as well as the squirrels. I must also say the staff was very kind to us, always asking if we needed anything and surprising us with tea or coffee and treats. Way to go Dalvey House!! You are the best.

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Review from Fred B (Son of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every visit to this home is a pleasure. It is always so clean and fresh smelling. The staff, without exception, are kind, gentle, patient and professional. The food supplied is always freshly cooked and nicely presented and seems great quality. Live entertainment seems regular and the residents seem
to all enjoy it. The manager is very hands on and involved in all aspects of the home ensuring a great experience for all.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Dalvey House

What types of Care is Dalvey House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dalvey House provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Dalvey House have?

There are 23 Single Rooms.

What are the Facilities & Services at Dalvey House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dalvey House to the centre of Bournemouth?

3.3 mile(s) as the crow flies, distance by road may be significantly further.