Evergreens

2 Berkeley Road, Talbot Woods, Bournemouth BH3 7JJ
Submit a Review
9.8 60 Reviews
  • Evergreens, Bournemouth
In the desirable conservation area of Talbot Woods, The Evergreens is an award-winning Residential Care Home for the elderly offering modern, high quality accommodation in a traditional setting.

Care is provided by fully trained staff, 24 hours per day in 25 bedrooms, all en-suite and is tailored to resident’s individual needs and choices.

This sought after Home was built in the 1920s has been a residential home for nearly 40 years. Sympathetically enlarged over time, the atmosphere is one of tranquillity and relaxation.   

The home is regulated by CQC and was rated 'Good', across regulated activities in their last inspection (March 2022). Your care needs and safety are their priority and the experienced manager personally carries out a full care needs assessment before any new resident arrives to ensure that care is personalised. Staff are experienced in providing assistance from a helping hand to full personal care and complex mobility needs.

Resident safety is at the forefront of their carer’s daily routine and they have a range of the latest equipment to ensure a resident’s comfort and dignity is at the heart of what they do.

Each resident’s individual requests and needs are of great importance to them and their families and the fulfilment of those wishes is what makes life just that little bit more enjoyable.

* All en-suite rooms with TV, telephone & wireless call system
* Dedicated Residents Wi-Fi network
* Fully trained staff in attendance 24 hours per day
* Home-cooked food
* Respite or residential care available
* Varied Activities & Outings program   

More than just care, a very personal service.

Show Evergreens on the Map

Care Provided by Evergreens

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Frank Care Ltd
  • Person in charge
  • Alan Rose (Care Manager)
  • Admission Criteria
    • Admissions subject to assessment. Self funding or local authority with top-up.
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Evergreens

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Care £1,350 – £1,450

  • Our fees are inclusive of accommodation, all food & beverages, laundry, activities & bills (e.g. heat & power but not including private telephone lines).


    Professional services such as chiropody, hairdressing, opticians, dentistry etc. are at an additional cost, but in-house services for these items are available.


    Local authority funding with a top-up is accepted.
  • (these prices are only a guideline, please contact Evergreens to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open 24 hours a day and no prior notice is necessary for visitors or viewings.


  • Parking

  • Ample on-site parking is available for guests and visitors.


Evergreens Reviews (60)

Total of 60, showing 1-20
9.8

Evergreens has a Review Score of 9.8 (9.847) out of 10, based on 12 reviews in the last 2 years. Over all time Evergreens has 60 reviews.

Overall Experience

  • 54
  • 6
  • 0
  • 0
  • 0

Date Published

60
3
9
12
48

Review from A H (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first phone conversation I was impressed with the genuine warmth and willingness to support my mother's care needs. I was given a tour of the home by a wonderful senior member of staff who had so much enthusiasm and knowledge and went the extra mile and she was able to follow up my enquire
on the same day for my mothers respite care. A home visit assessment was conducted who was both sensitive and reassuring and also very professional. My mother has comment on how welcome she feels by all the lovely staff she has met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Evergreens have been nothing short of magnificent. I have given an excellent rating for everything because there is nothing I could find fault with. During my mum's stay this year and until her death they adapted to all her changed medical needs, and unlike when she lived in the community they would
be able to access GPs or other professionals immediately when they were concerned. She was in safe hands mum was checked on and talked to not only in response to needs, they loved her and she loved them. During her final weeks, she was truly content as all her needs were met with smiles, compassion, care and love. I will simply never forget them, and had she been there longer, and I was able to make relationships with the other residents, I know I would be visiting them as an excuse to see the lovely team there who I will miss terribly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T T (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been so happy and well cared for here. We are secure in knowledgeable she is in safe and caring hands. Staff are fantastic and always happy to talk about mum's week, health and anything else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Sister of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room is lovely with freedom to personalise. The staff are friendly, knowledgeable and engaged. These can be overused words but when someone you love can no longer be independent, to leave them in a clean friendly caring environment is such a blessing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert P (Brother of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident at the Evergreens because of memory recall issues which means she is unable to live independently and care for herself. However, she still has mental capacity and a strong personality requiring patience, understanding and empathy from her carers. My observations when visiting
the care home are of a well-run, happy and caring establishment with friendly, caring and conscientious staff who treat the residents with dignity and respect. Staff are very friendly, patient, caring and helpful in looking after my sister. She has a nice room, likes the food and is very happy there. She is encouraged to participate in activities and enjoyed her recent birthday celebration organised by staff. I am also impressed by the efficient way staff liaise with other agencies and providers contributing to her care and wellbeing such as hairdressing, podiatry and medical services such as the local GP and Dental services etc., proactively monitoring her medical needs and issues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John P (Partner of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into the home in September 2023 and is happy and content there. I had previously visited the home and the owner showed me around the premises. I was very impressed with the standard of care on offer and the quality and decor of the premises. I used to work for the NHS and for 7 years I
was part of the nursing home inspection team at an Acute Care Trust, visiting all homes twice yearly. Evergreens is the best home I have ever visited. The care policy at the home is 'Resident Led'. This is great but has presented some challenges. The carers have been trained, however, in such a way that they lovingly and gently resolve matters without any upsets. The residents are entertained by an animateur who engages them in crafts, games, exercises &c. Entertainers also visit the home and a local church holds a service monthly. Visitors are welcome at any time, there are no restrictions.
All our family are delighted with care my wife continues to receive at Evergreens.
Congratulations!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad wasn't too thrilled at the prospect of going into a care home and initially we 'sold' it to him that it would be for a short period of respite care following a 4-month stay in hospital. He has now been a resident at Evergreens for just over 2 years now and his care is excellent with an extremely
low turnover of staff which I think is reassuring for the residents. The staff are amazing, treat all the residents with care and respect and are always so welcoming and friendly. The Evergreens comes across as a very happy home. Sadly Dad is not very mobile now and his dementia is getting worse but they do their best to encourage him to join in the many activities arranged on a daily basis. The food always looks healthy, varied and appetising and on the few occasions I've been visiting whilst he has lunch he definitely enjoys it. His room is nicely decorated (with added touches from home) and is always clean and tidy. His laundry is done on a regular basis along with his bedding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently moved to the Evergreens but already feels as if he has been there forever! He feels 'at home', settled and content. He is treated with respect and dignity by all members of staff, a team of consistently friendly, caring professionals. They are led by strong management who encourage
both residents and family members to see the Evergreens as home. We do! My father loves his room, the delicious food and the excellent staff. I am given the same warm welcome every time I visit. I am so grateful that my father is living in such a loving home, that what the Evergreens aspires to achieve, that residents feel at home, is exactly what is achieved. My father absolutely feels at home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bob C (Son-in-law of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has now been a resident of Evergreens for nearly two years, and in that time, she has been welcomed and treated with respect and dignity by the care manager and his dedicated team. Despite her dementia deteriorating over the last few months, she is always encouraged to join in with
the daily entertainment and events provided, but the staff respect her wishes when she decides not to participate to enjoy her own company. Her room is light and airy and is always clean and tidy and well-maintained. The bedding is changed often, and her laundry is washed, dried and replaced in her room. The food menu is of good quality, varied according to her diet, prepared and well presented in the on-site kitchen.
Although it is disturbing to see her health deteriorating over the last few months, the staff are very friendly, caring and very supportive not only to her but also to us as a family. It is extremely reassuring to know that she is safe and secure and is receiving the care she now needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James W (Son of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was originally reluctant to go into a care home and we worried how she would cope. We needn't have done. The staff at Evergreens made her feel at home from the start. She received excellent care from friendly, attentive staff. Her room and the premises were always very clean and she was always well-turned
out. She loved the entertainment provided and the trips out. We counted our blessings that we were able to find such a place for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris T (Son of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident at Evergreens for over two years, she was happy comfortable and well-fed there, the food was excellent from having stayed for lunch several times, and the food was always home-cooked and delicious. Mum's room was kept clean at all times including her bathroom. The staff were
always pleasant informative and friendly and also offered tea to me when I visited which was very nice considering the workload. I was always kept well informed if Mum was taking any medicine or needed medical care as she was very dependent on the care later in her stay. Overall and nice friendly place for Mum's last home when she could no longer look after herself. Thank you to all of the staff at Evergreens.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Son of Resident) published on 27 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Evergreens for a year now. Firstly, she feels safe and secondly, her health has improved since her arrival. But it is the staff I want to thank, every member is kind, caring and wants to help. They make me and my three sisters always welcome. Thank you all - it is a tough job which
you all do effortlessly and with real empathy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer K (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Evergreens for nine months now. I am delighted to say Mum is extremely happy and calls Evergreens home. All the staff are very helpful, caring and friendly. Most of all I find them very respectful towards the residents. The atmosphere in the home is homely, cosy and comfortable.
I would recommend it to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Abigail C (Daughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum moved into Evergreens in May, I knew that as a family we had made the right decision. Evergreens is such a warm and welcoming place. All the staff are so kind and caring and have really helped Mum settle into this next phase of her life. Everyone is very friendly and supportive and I can't
thank them enough for all that they do. Would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane T (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring, homely nursing home. The staff are wonderful and very kind. My dad has struggled to accept needing care and everyone has supported him every step of the way. Whilst he still finds it difficult he could not be in a more friendly, secure place. I sleep well at night knowing he is well cared
for and respected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find the home to be warm and friendly when I visit. The care my father gets is excellent. It has a good amount of consistency with carers. There is always a familiar smiling face to see. I feel my father is appreciative of the care he gets here. He is settled and well looked after which is
a comfort to his family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet W (Stepdaughter of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother stayed at the Evergreens for just over 3 years. She loved it there. She felt safe and was well looked after. The food was excellent and when I was able (pre-Covid) I joined her for several meals, which were superb and when it was her 90th birthday, even with Covid, she had her special
day. The staff were always kind and helpful. She loved the activities and sitting in the garden with the other residents. The care and attention given to her by the care home staff was excellent. Living a long way away (4-hour journey) I always felt that she was safe and secure in this environment. I would thoroughly recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela T (Daughter-in-law of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law stayed at Evergreens for some 5 years. She thoroughly enjoyed all elements of this delightful care home - the other residents - time in the conservatory - entertainment and pre- Covid outings. She gradually became less mobile and the care given was very good - she was encouraged to
socialise. Whilst on end of life care she was cared for so professionally but with so much personal attention keeping her comfortable was a priority. Evergreens is well maintained - warm - friendly and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 2 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Evergreens direct from the hospital. She was very nervous but was made extremely welcome by all of the staff, the manager and the owners. She settled in really quickly and is very happy where she is. The staff go above what you would expect. They are all very cheerful, compassionate and
have great interaction with their residents and families. Evergreens is very homely, and my mum can have whatever she wants in her room. She mixes with the other residents and enjoys the activities. I would definitely recommend Evergreens to others looking for a care home that cares.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Evergreens care home genuinely care about their residents. They have looked after my mother since July and have always been very caring and kind to my mother. Covid has made things very difficult but the team have done their very best to support us and keep everyone at the care home safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Evergreens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Evergreens is calculated as follows: ( (126 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 144 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Evergreens is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 22 hours ago

Beautifully decorated Single Room with en-suite in a lovely location. Suitable for privately funded resident or local authority with a top-up.


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Alan Rose

Job Title: Registered Manager

Joined: 2023

Alan has been the manager at The Evergreens for over 10 years, having previously held many different roles in the care sector.


His kind and sympathetic personality means that providing personalised care is at the heart of caring for our residents.


Frequently Asked Questions about Evergreens

What types of Care is Evergreens registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Evergreens provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Evergreens have?

There are 25 Single Rooms.

What are the Facilities & Services at Evergreens?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Evergreens to the centre of Bournemouth?

1.5 mile(s) as the crow flies, distance by road may be significantly further.