Branksome Heights

44 Branksome Wood Road, Bournemouth BH4 9LA
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9.9 125 Reviews
  • Branksome Heights, Bournemouth
Branksome Heights is a Nursing and Residential home for people who demand the finest environment for quality care in the Bournemouth and Dorset areas.

Architects have come up with a design that combines simple elegance with modern comfort.

Explore the services provided at Branksome Heights, which are designed to make every resident feel at home.

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Care Provided by Branksome Heights

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Hebditch (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 4

Funding & Fees Guide for Branksome Heights

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300

  • * Subject to successful assessment
  • (these prices are only a guideline, please contact Branksome Heights to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Branksome Heights Reviews (125)

Total of 125, showing 121-125
9.9

Branksome Heights has a Review Score of 9.9 (9.943) out of 10, based on 49 reviews in the last 2 years. Over all time Branksome Heights has 125 reviews.

Overall Experience

  • 114
  • 10
  • 0
  • 0
  • 1

Date Published

125
10
14
49
76

Review from J J (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all round - thank you!

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Review from Wendy R (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently moved into Branksome Heights and has settled well, receiving the best possible care. All his needs are well catered for and he thoroughly enjoys his meals. He is encouraged to socialise with other residents and to join them which he does, especially for mealtimes. His room is lovely
with a view of the beautiful garden.
My mother was transferred to the home this week in difficult and quite traumatic circumstances. The staff welcomed her and have made huge efforts to care for her sympathetically. She has been treated with respect and kindness. As a family, we have been kept informed of her progress, something that had been lacking in hospital.
The home is patient focused and my parent's needs and care are paramount at all times.

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Review from Trevor and Georgina W (Friend of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely impressed the moment we stepped through the door and met the manager and deputy manager. Our friend's former home of four years closed down and we were anxious to find another caring home that would suit her needs. Without doubt, we feel that Branksome Heights will fulfil this role.
Our friend has been very anxious about the change but we have seen how understanding and caring the staff are to ensure her needs are met and that she will get the utmost care and treat her with dignity and respect.

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Review from M B (Wife of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received excellent care since his admittance 10 days ago. The staff are very kind, experienced and competent. The home has only recently opened and everything is pristine.
He very much enjoys the food, he has a comfortable room with an ensuite, large windows, TV and a special bed.
He
needs and receives a high level of care. I cannot recommend the home highly enough.

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Review from Anthony P (Son of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home since 20/3/17. She has been made to feel extremely welcome. Also, my family have been treated very well on visiting. The home is very clean and furnished to a high standard. Although she has been here only 8 days, I am very pleased that I moved her to Branksome Heights.
It is so superior to her previous home.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Branksome Heights is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Branksome Heights is calculated as follows: ( (549 Excellents x 5) + (33 Goods x 4) ) ÷ 582 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Branksome Heights is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (6)

Rebecca

Rebecca Hebditch

Job Title: Registered Home Manager

Joined: 2022

“As an experienced Registered Manager working in the Adult Social Care sector and NHS for over 18 years, my passion for providing excellent quality care delivered with kindness and compassion still remains fundamentally at the heart of my work. I am very proud to lead the team here at Branksome Heights where every member of staff follows the same ethos as myself.”


Helen

Helen Roy

Job Title: Deputy Manager

Joined: 2018

I have worked at Branksome Heights for the past 5 years and I am thrilled and very proud to be the Deputy Manager of such a kind and caring team.


Branksome Heights combines traditional with holistic care and ensures that each resident lives a full and enriched life and it is a pleasure to be part of that.


Beverley

Beverley Tomlinson

Job Title: Clinical Lead (Nursing)

Joined: 2025

Joining the dedicated team at Branksome Heights is a great opportunity for me, especially at this special time having newly received their Nursing Accreditation. I bring with me 37 years of nursing experience, the last 18 of which have been in the Nursing Home sector, with the last 10 years as Clinical Lead. I have previously worked as a Ward Sister in a local Private Hospital in Women’s Health and as a Breast Care Advisor, helping patients from diagnosis to follow up.


I am very happy to have joined such a fantastic team as Clinical Lead of Nursing, and look forward to developing this new, and extremely valuable additional level of care to the home to compliment the already successful Dementia and Residential care.


Carmen

Carmen Lonas

Job Title: Head Of Care

Joined: 2013

I have been working in care for over 11 years and Branksome Heights is my passion. I treat all residents as I would my own family. I am happy to see care staff improve in their work through my support and mentoring which is a key part of my role.


Karen

Karen Caswell

Job Title: Hospitality Manager

I have worked in administration for many years and in a variety of roles. I particularly love the Care Home environment and feel right at home here at Branksome Heights, helping to create a warm friendly welcome to the home. I enjoy meeting new people and building relationships with residents, families and staff.


Branksome Heights is only a short walk from my home and is in such a lovely area surrounded as it is by woods, and parks and close to the sea. It is a joy to see residents’ families coming along to take their loved ones for local trips out and for walks to Coy Pond and through the Chinese to the seafront. I enjoy being creative and love producing menu designs, writing our newsletters, and sometimes the occasional poem


Shalini

Shalini

Job Title: Administrator

I was delighted to join the team at Branksome Heights in July 2023 following studies for my Master’s Degree in Cybersecurity. Whilst studying I worked as an Administrator at the bank with the NHS. Everyone at Branksome Heights has been so welcoming and supportive, including the lovely residents. I started working in Hospitality/Reception and was delighted to be promoted to the role of Home Administrator. The Home is very beautiful with a warm friendly atmosphere and a special place to work. I am married with one small son, and in fact, my husband also works here at Branksome Heights as a Senior Night Support Worker. We both really enjoy working for Kingsley Healthcare and our work fits in so well with our family time too.