James Burns House

Greenways Avenue, Bournemouth BH8 0AS

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4 Reviews

James Burns House, Bournemouth

Care Provided by James Burns House

Type of Service
Privately Owned
For a maximum of 21 Service Users

Primary Care Categories
Physical Disability
Respite Care
Younger Adults

Care Offered
Bariatric Care/Obesity
Cerebral Palsy
Epilepsy
Head/Brain Injury
Hearing Impairment
Huntington's Disease
Motor Neurone Disease
Multiple Sclerosis
Muscular Dystrophy
Orthopaedic
Parkinson's Disease
Spina Bifida & Hydrocephalus
Stroke
Visual Impairment

Other Care Provided
Own GP if required
Palliative Care

Good to Know

Group/Owner
Valorum Care Group

Person in charge
Jemma Amariei (Service Manager)

Local Authority / Social Services
Bournemouth Borough Council ( click for contact details)

Admission Criteria
- Ages from 18 to 65

Room Information
- Single Rooms (21)

Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 1

Facilities

Close to Local shops
Gardens
Ground Floor Accommodation only
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Television point in own room
Wheelchair Access

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Review from Linda H (Sister of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience

My sister has lived in James Burns House for several years now. After the change of moving from the family home, she has settled into James Burns very well. I could not have asked for more. The staff are very caring and look after my sister as I would wish. She was made very welcome when she first arrived

and feels quite at home now. The residents do not spend their time sat in a circle (unlike some places) but are entertained to their abilities, and when they are not in lockdown they are taken out on trips e.g. beach visits with a beach hut, theatres and shows, plus shopping trips and several more. Their rooms can be decorated as you wish and give some privacy if wanted. I must say that lockdown has been a credit to all the staff and the manager. They have followed strict rules throughout, to keep all residents safe. Not one resident has caught the virus! I feel this is good management and care. I recommend James Burns House as suitable for loved ones.

Reply from Paul Jaggs, Strategic Development Manager at James Burns House

Thank you for your review, Linda. I have passed on your comments to the manager and her staff. If there's anything more we can do, please contact us. Thanks, Paul.

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Review from Iain M (Brother of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience

My sister moved to James Burns House nearly 2.5 years ago from West Sussex. From the moment we had the first viewing to the present day, the atmosphere at the home has been fantastic. The staff at the home have barely changed which is testament to how good a team I think they are. We have got to know

some staff better than others but all the staff seem dedicated to making the residents life as normal and enjoyable as it can be. We visit my sister quite often and the staff update us on anything we should know and if we can’t get there, they maintain communication with us via phone calls if necessary. My sister has had some troubled years prior to moving to Bournemouth but these are now becoming a distant memory. She has settled into James Burns House very well and we are delighted with the services the care home provides. I would wholly recommend them to anyone.

Reply from Paul Jaggs, Strategic Development Manager at James Burns House

Thank you Iain for taking the time to review us. I have passed on your comments to the manager and her staff team.

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Review from Laura S (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience

James Burns House is a fantastic home. The care provided is brilliant and the carers generally love the residents like family. The home is all on one level which makes for easy access and movement for the residents. The bedrooms recently have been refurbished and from what I believe the social areas

are being refurbished too, this is good as the home was becoming dated. The home is clean, the food is good, the care given is fab and generally, all in all, I feel happy with everything.

Reply from Paul Jaggs, Strategic Development Manager at James Burns House

Thank you Laura for your review. I have passed your kind words onto all the team at James Burns House.

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Review from April W (Mother of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience

My son has a rare brain disease and was looking for a care home for him.
Called and spoke to the team leader who was so lovely and invited me to visit the home, have a look around etc.
The Care home straight away had a lovely feel to it, literally like home.
She invited me to bring my son along

on another visit. We met the Deputy Manager, who was lovely too, my son really liked it, and didn't take long for him to choose his room! Clear to me some of the staff have worked there for years. Met the manager as well who again was very welcoming.
My son has been there now over one year, and loves it there! He is so happy, so cared for, an absolutely fantastic home. Any issues are always addressed, especially at the beginning when my son was settling in.
For everyone, it has been an unsettling time through Covid, but the home has done all it can to keep me visiting my son when safe to do so. The home to date has not had one case of covid! as its run and managed so well and efficiently.

Reply from Paul Jaggs, Strategic Development Manager at James Burns House

Thank you, April for your review. I have passed your kind words onto all the staff team.

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Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2022

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about James Burns House

What types of Care is James Burns House registered for?

Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does James Burns House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does James Burns House have?

There are 21 Single Rooms.

What are the Facilities & Services at James Burns House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is James Burns House to the centre of Bournemouth?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

James Burns House

Care Provided by James Burns House

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James Burns House Reviews (4)