Blenheim Care Home

17 Dunbar Road, Talbot Woods, Bournemouth BH3 7AZ
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9.8 55 Reviews
  • Blenheim Care Home, Bournemouth
Blenheim Care Home, in Dorset, is situated in a scenic wooded area where an experienced care team provide a person-centred service.

Blenheim hosts many comfortable communal areas including a large TV lounge with plenty of room for activities. The home also has a dining room and conservatory which looks onto the garden.

On the first floor, there’s a smaller lounge. It’s a good spot for quieter activities and reminiscing. The home is host to lots of objects to stimulate memories and conversations, including books, records, knitting patterns, tea sets, old magazines and Royal Family memorabilia.

Residents and visitors are welcome to use the free Blenheim Wi-Fi.

Good, wholesome home-cooked food is essential at a care home. The cooks at Blenheim prepare traditional and seasonal meals. The kitchen staff have received a 5* ‘Very Good’ rating from the Food Standards Agency.

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Care Provided by Blenheim Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tracy Jennings (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Blenheim Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £879 – £1,505
    • Self-Funded Residential Dementia Care £879 – £1,505
  • (these prices are only a guideline, please contact Blenheim Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime


Blenheim Care Home Reviews (55)

Total of 55, showing 1-20
9.8

Blenheim Care Home has a Review Score of 9.8 (9.813) out of 10, based on 13 reviews in the last 2 years. Over all time Blenheim Care Home has 55 reviews.

Overall Experience

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  • 13
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Review from Sarah F (Daughter of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are fantastic, I visit most days and see for myself how kind and caring they all are. It's always nice and calm, nothing is ever too much trouble for them. Always a smiling face and a happy place to be.

Reply from Emily Fraher, Marketing Executive at Blenheim Care Home

Thank you so much for this lovely review, I will make sure it is shared with the team.


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Review from Jacqueline O (Sister of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The more I see the more impressed I am!

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Review from A C (Wife of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Patience, understanding and care were given to my husband for two weeks of respite care. His medication was given on time and correct dosage.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your review with the highest possible rating in all areas. Your husband was a pleasure to care for and it is lovely to know you had the well-deserved rest you needed. Your comments will be passed on to the team for, yet again, a job well done by all.


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Review from James S (Grandson of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed a few homes. Blenheim were warm, welcoming, friendly and personable. It's not just a 'job', staff really care. Great rapport with residents and family alike. Managers make the home run well and efficiently. They are very welcoming and friendly and very approachable. Food is incredibly good.
Residents seem to enjoy the food. Residents well cared for. Individual care important and adhered to.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review, it will be shared with the team, as recognition is important. You are right, it is 'not just a job', carers don't work in social care for the money. It is really warming to know that you see that in the team. We pride ourselves on family values and individualised care.


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Review from Jan S (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we visited, staff have always been very friendly and welcoming and there is a nice atmosphere in the home. Residents always look well-presented and cared for. Drinks are readily available, both hot and cold, and residents are encouraged to eat and drink. Staff interact well with
residents and families, only downside is it would be nice to have an activity during the day for residents. I think this is being addressed.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review, I am so pleased you chose Blenheim for your mum, she is a real character and has a great sense of humour. Your comment relating to the atmosphere of the home is exactly what we aim for, home from home, lived in and loved. I completely appreciate your feedback on activities and agree that this has been lacking. This should improve with the recruitment of our Activities Co-ordinator.


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Review from Graham P (Son-in-law of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well-managed home. Care staff competent, caring and very friendly. Welcoming and pleasant atmosphere. Feels homely. Managers always available and friendly and approachable. Residents happy and looked well-kept.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your kind review, this will be passed on to the team as always. It was particularly nice that the management of the home and how accessible we are got a mention. My deputy and I work very hard to keep Blenheim running smoothly, for our team and more importantly our residents. Great family support from you and thank you for working with us to make Blenheim the great home it is.


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Review from Pamela M (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Blenheim Care Home to anyone who needs care, support and opportunities for company. The residents are in a very safe environment and are able to live life to the best of their mental and physical abilities. The rooms are comfortable and kept spotlessly clean. The residents are
provided with well-balanced and varied meals. Their individual needs and preferences are also catered for. Besides showing care for the welfare of their residents, the wonderful staff also show kindness and provide support for family members when feeling upset. Nothing is too much trouble for them.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you from everyone here at Blenheim. Your kind words will be shared with the team and thank you for recognising everyone in my fabulous team; that's what makes us award-winning! Nothing will ever be too much trouble for any of us, Blenheim really is a great environment for residents and their families. Thank you again.


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Review from Jo T (Granddaughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly yet professional and they show a great level of genuine care to not only the residents but also the family members/visitors of the residents.
I have often been offered a drink whilst my relative and whenever my family member has required help in some manner, the staff
have always gone above and beyond in ensuring that she is made comfortable and her needs have been met accordingly.
I’m really impressed with the efforts of all the Blenheim home staff.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for the very kind review. Our residents may be in our care, however at Blenheim, we look after families as well, you are an extension to our family. I will pass your very kind words to all my team, it makes the world of difference to be recognised for the hard work they put in day in / day out.


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Review from Jane M (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents came for respite in February because of a work colleague's recommendation. They were there for two weeks and were looked after very compassionately. When I wanted more respite, I didn't hesitate to go back to Blenheim Care Home.
Unfortunately, my father passed away after being admitted
to hospital but my mum has remained. The manager and all the staff look after residents very well and have the right balance of care whilst trying to keep their independence.

Reply from Tracy Jennings, Manager at Blenheim Care Home

It is always great when we have your family members come to live with us because we were recommended from previous family members. Speaks volumes about the care at Blenheim and what a great home it is. Although Dad was not with us long for the second visit, it was a pleasure to look after both Mum and Dad for respite earlier this year. Mum is now settled here and I hope you can take time to look after yourself and see that Mum is now an addition to the Blenheim family; as are you.


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Review from Pauline W (Daughter of Resident) published on 17 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Blenheim Care Home recently after a 3-month stay in 2 different hospitals following a bad fall at home. She has mixed dementia but has always been adamant she did not want to go into a care home but she is settled, happy, stimulated and safe. The staff (and management) are all fantastic.
They are all wonderful with Mum and very welcoming and friendly with us as visitors. Nothing is ever too much trouble. The food is nutritious and varied, all home cooked and there is always plenty of water, squash, cups of tea on hand. Mum's room is clean and tidy and her laundry is all done for her too. Although they don't have an activities coordinator at present there are frequent visits by various singers which is fun and it is truly heartwarming to watch some of the residents dancing and everyone thoroughly enjoys it! Blenheim has a beautiful garden and the residents enjoy afternoons in the fresh air on a warm sunny day with a cuppa! Blenheim really does feel like home.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so very much for the lovely review. It is so nice when all departments at Blenheim get a mention, as the home is so much more than just the care team; as amazing as they are. Mum has really settled well here and is a pleasure to care for. It is always a concern for us when someone is referred that is at very high risk of falling. However, it is true testament to the team and their love and care, when the falls dramatically reduce at our home. Thank you again, I will feed this back to the team.


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Review from Kay O (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Blenheim Care Home recently after being put in end-of-life care. Since she has been here in the last four weeks, she has started to eat again, three meals a day, is gaining weight, and now is able to get out of bed and spend time in the lounge with other residents. The next plan
is to get her walking again, which looks like it won't be long as she is already trying to stand. I can't thank the staff enough as I am sure if she stayed where she was, she wouldn't be here now, so thank you, everyone.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review. This will be passed on to the team, who are amazing! Blenheim has many amazing caring people looking after Mum, and we will always do all we can for each of our residents. I am so proud of everyone for the work they have put into Mum and her improvement here. Of course, relatives like you, that are so involved and help out, always make collaborative working a positive experience. Thank you for your help.


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Review from P M (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to find care urgently after my mother had a fall and needed more care than we could provide for her at home. The assessment for her needs was done on a Bank Holiday Monday and she was admitted on Wednesday. The manager and staff are very friendly and happy to give reports on my mother's progress.
The facilities are great and I look forward to the warmer weather when the residents will be able to spend time in the garden.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your kind review. Although you have given us the highest score, we always strive to 'be better'. The team will appreciate your kind words and this will be fed back to them. As a frequent visitor anything you need just let us know, we are always happy to help.


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Review from David H (Son of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have cared for my mother since December 2021 until her passing in April 2023. Their faultless care has been exemplary at all levels. The care and support was 100% from every one of the staff, from senior management through to caring and nursing staff, to catering and cleaning staff. They also provided
information as to Mum's progress and her requirements and always sought approval before anything took place. They created an environment where Mum was very comfortable at all times and I could rest assured she was in very safe, caring hands and that she was as happy as was possible.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review, which I have fed back to my team. Your mum is missed by us all at Blenheim, she was such a lovely lady, spirited and funny. It was sad she had to move from her previous care home, however we were very glad she did. The team said today, the home is not the same without her. Thank you for choosing Blenheim Care Home.


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Review from S P (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Blenheim took great care of Mum when she needed some short-term help while we sorted some permanent care. The staff were helpful, caring and attentive. Always happy to help.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review. We do miss your mum's smile, she brightened up the dullest of days with her smile. I hope mum is happy at home with her live-in carer. I am pleased that we were able to help in the process of getting mum back home. If you ever need any help in the future just let us know.


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Review from Penny B (Niece of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We have tried to complain about this care home and the promised investigation by the manager who was shortly going on holiday, never happened. We have sent emails which were ignored. Sent a formal complaint and the local council has advised this care home to contact us. They just ignore everything.
Anyone
sending a relative to this care home and a care home run by Agincare, ensure the room is inventoried and all belongings are inventoried, clothing is labelled, and any walking equipment is in a serviceable condition.

Reply from Corinne Pryer, Operations Manager at Blenheim Care Home

Thank you for taking the time to provide a review. I was very sorry to hear that you did not receive a response to your concerns raised to the local council. I have checked with the council who have confirmed they sent an email to myself on 19/10/22. However, I did not receive this email, as it appears my name was spelt incorrectly. The registered Manager at Blenheim did not receive any communication regarding the complaint either, unfortunately. If we had received this, we would have made contact immediately. I have made attempts to get in touch with you by phone call and email, as it would be very beneficial to discuss this with you further, hopefully, to resolve your concerns and apply any lessons learnt with our team.


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Review from Sandra S (Daughter of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy in the home and has settled in nicely. We feel very comfortable asking the staff for advice.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your kind review. Mum is a character and loves her biscuits.


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Review from J M (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Blenheim for palliative care and was joined by my mother, initially for respite care following a month in the hospital, so that they could spend Dad's last weeks together. The care given to both parents was faultless. Mum has remained in the home, and it has been good to see
her take pride in her appearance again and has enjoyed watching and joining in with the activities offered. She loved sitting in the conservatory looking at the beautifully kept garden, and it is great to have a quiet space to sit and chat as well as do activities together with family. The staff, including cooks, cleaners and hairdressers, have been incredibly kind to all of us as a family, and the GP told me it is one of the best care homes in the area!

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your kind review. Your dad, mum and the whole family are all very much missed by us all at Blenheim. Truly, one of those families that were a real pleasure to get to know and work with. The generosity of the family was very much appreciated, in time and gifts, especially the visiting horse. You are always welcome to pop in for a cuppa anytime. I will pass the very kind comments on to the team. Thank you again, and I am personally so glad we made a difference in mum's life after dad left us.


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Review from Scott F (Nephew of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, and a very friendly home. Going to miss all the ladies and making them smile every day, see you soon.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your kind review and the highest rating. Our residents will look forward to you visiting again soon as you certainly did have them all giggling. Thank you for the support you continue to show the team at Blenheim. I will pass on the kind words to them. Thank you again.


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Review from Adele F (Niece of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff went above and beyond. Everyone helped so much and nothing was too much trouble. Can't thank everyone enough.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so much for the kind words and highest rating. We are incredibly proud here at Blenheim, of all we achieve and we find this easier with the support of our relatives. I will pass the kind words on to the team. I hope we continue to look after your aunt for many years to come, she is such a sweetheart. Thank you again.


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Review from Sue W (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Blenheim with Mum in April 2022. Mum has recently died, but Dad is still very well and is being well looked after. We have no complaints about his care, and he thoroughly enjoys the food and the fact that he is left happily in his room as he doesn't enjoy joining in with any activities.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so much for the kind review. It is always good to know that Dad is settled, happy and well looked after. Mum, in her short time with us, was a character, and I hope even though Dad stays in his room, you know he is not alone. I will pass the kind comments on to the team; thank you again.


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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Blenheim Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Blenheim Care Home is calculated as follows: ( (130 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Blenheim Care Home

What types of Care is Blenheim Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blenheim Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Blenheim Care Home have?

There are 23 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Blenheim Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blenheim Care Home to the centre of Bournemouth?

1.1 mile(s) as the crow flies, distance by road may be significantly further.