Review from D N (Son-in-law of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience

I feel confident that my mother-in-law is well cared for. The staff are very caring and hard working. Also, visitors are welcome at any time. My thanks to all the staff.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review. It is great to know you feel welcome at any time. I will pass the kind comments on to the staff, they are a very caring team and you are quite right, work very hard.

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Review from Hilary B (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience

Both my parents have lived here since March 2021 as the family were unable to care for my mum with her Dementia, and dad wanted to stay near her. Having looked at several other homes, Blenheim Care Home was the place for us because of its cosy homely feel, quiet location and beautiful gardens. Dad

being compos mentis gives us the full report on everything going on - in particular, detailed descriptions of the daily meals, which he is very complimentary of. Living in a Dementia home has been difficult for my dad, on top of seeing mum no longer being the woman he has loved for 60 years. So what makes Blenheim Care Home great is the fantastic staff who he chats with daily, and who helps him to continue enjoying his life. From encouraging him to read out poetry to running the bingo. My mum never wanted to go to a care home but at Blenheim Care Home she generally doesn't realise she is in one. And when we visit in a big group including the dog we are always made very welcome and given the run of the conservatory!

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so much for your kind review. Mum and dad are both such wonderful people and both brighten up our home. The team are always happy for dad to take on any activities with the other residents and it does give him a sense of purpose and inclusion with our great team. Even living with dementia, mum still has the most amazing sense of humour. I will pass the positive feedback on to the team as they do an amazing job. Thank you again.

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Review from K L (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience

When mum developed Alzheimer's we started to look for a suitable care home for both mum and dad to go into. Blenheim Care Home was just what we were looking for, clean, cosy, comfortable and friendly. Moving from the family home of 50 years into a care home was not an easy transition for mum and dad

but the kindness of the staff at Blenheim Care Home made it much easier. The manager is very caring and hands-on. When we visit the staff are always welcoming and they really have gone over and above to make special anniversaries and birthdays a wonderful experience for my parents. We are very pleased we chose Blenheim Care Home, we feel mum and dad are safe and looked after in the trusted care of the manager and her staff.

Reply from Tracy Jennings, Manager at Blenheim Care Home

I do care about mum and dad like they are my family and they are so easy to love. As you know, dad is only here, to be with mum, so it is really great that he helps out with bingo and poetry and has a fantastic singing voice. I will pass the gratitude on to the team, who really do work incredibly hard to make a difference for our residents, daily. Thank you.

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Review from D V (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

Initially, my father became a resident for end-of-life care, which was excellent. He was joined by my mother after she had a long stay in the hospital. I have found the staff, including chefs and cleaners, to be very caring and always doing their best for residents and families. Entertainment is put

on several times a week for those that want to join in, but the residents are free to choose.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so much for your very kind review. It is so great to hear the positive comments about all staff, regardless of their role, often the overlooked heroes, but not at Blenheim. Your father was a pleasure to care for, as is your mum. Thank you for all the support you give mum and the team at Blenheim.

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Review from P M (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

My mom has only been here for a short while, but already can see a massive improvement in her care.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for the kind review. We are only just starting to get to know mum and her family; however, we are so very pleased you see an improvement in mum in such a short time. Mum is an absolute pleasure to care for and always makes us smile.

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Review from A K (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

Mum has recently had to go into care. I was so worried at first as I'd cared for her for a long time. The relief I felt after meeting all the staff and visiting Blenheim. I am so grateful to all the caring and friendly staff. Thank you to all of them.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind review. I have to say one of the pleasures of my role is collaborative working with residents and their families, and the support from you is outstanding. Thank you so much from the whole Blenheim team for brightening our day each time you visit. Mum is a pleasure to care for and very much loved by the team.

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Review from M S (Wife of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

I cannot find fault with the care home.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so very much for your very kind review. It is a pleasure to know your wife and her amazing singing voice. Both of you are considered family to the Blenheim team.

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Review from P C (Respite Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience

I've had a very pleasant stay.

Reply from Tracy Jennings, Manager at Blenheim Care Home

It was a pleasure to get to know you and your husband and although your stay was a short one, you are missed. I hope your time at home is happy, should you ever need a break again, just call.

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Review from Barry W (Relative of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience

Since visiting my parents Mum at Blenheim Care Home, I've been very impressed with the standard of care given to all the patients. The manager and staff are very kind and helpful to everyone. Nothing seems to be too much trouble. Also, the home is kept very clean and tidy. Excellent ratings.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind words. Your opinion on our home really does matter, as we constantly strive to be better in all we do. It is always a pleasure to see you.

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Review from Linda G (Daughter of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience

Since being at Blenheim, Mum has flourished and cannot fault the home at all. The staff and manager are always cheerful, helpful and exceptionally kind to the patients and treat them like their own. The home is very clean and very homely.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you so very much for the highest rating on our care home. Your mum is such a pleasure to care for and already loved by all the Blenheim team. May mum continue to flourish here for many years to come.

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Review from M J (Husband of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience

My wife an Alzheimer's case became quite unwell back in September 2021. At 93 years I was unable to give her the constant care needed a home care agency became part answer to many problems. Temporary residential care became necessary and a reality. Over the period 23rd Sept to the current date, we have

seen a vast improvement in her wellbeing, physically to a degree mentally and hope in the near future to have her back home, which has been altered internally to make hers and my life easier. My thanks go out to all involved in the care of my wife in our 71st year of married life. I visit daily, members of the family are always welcomed by the staff. Keep up the good work.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you very much for your kind review. It has been an honour to meet both your wife, you and your family. Being a part of your wife's rehabilitation has been very rewarding for our team. Soon she will be home in your arms again.

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Review from S B (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience

Blenheim home is a very lovely friendly welcoming place.
Staff are very pleasant and helpful. Very supportive with care towards the residents. The overall standard is excellent.
The room was very clean and provided everything that was needed for mums stay.
Food is fabulous not one complaint. Having

breakfast, lunch and supper. Tea/ coffee biscuits when required. Soft drinks when needed.
Activities during the day which the residents enjoy.
Lovely management great team.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for your very kind words, it is appreciated and will be shared with the whole team. At Blenheim, we aim for excellence in all we do and your mum makes that very easy for us. It has been an honour to be part of mum's development and re-enablement to return home to her husband; she will be missed but always welcome back.

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Review from Anthony F (Brother of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience

I find all the staff and management at the care home very caring, and helpful. My brother is very happy that he is being looked after so well. Nothing is too much trouble for the whole team and I could not be more satisfied.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for the kind review. Your comments will be shared with the team who appreciate the recognition of their dedication, hard work and commitment, to enriching the lives of each and every resident in our care. Thank you again.

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Review from L K (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience

My mother who has vascular dementia has been at Blenheim care Home for around ten years. My sister and I have been very impressed with the care our mother has received. Our mother has been happy there and we would definitely recommend Blenheim Care Home to other people.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for taking the time to review Blenheim Care Home, we are privileged to have mum with us and also consider you as part of our family. Your kind words will be passed on to the staff who are without a doubt an incredible team. As we always aim to improve at Blenheim, your suggestions are always welcome.

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Review from Roger T (Husband of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience

The staff are amazing going beyond expectations in caring for the residents. My wife has been in the home for many years, and she has had the best love and care that is possible to give in her situation.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for taking the time to review Blenheim Care Home. Your kind words will be passed on to the staff, who are without a doubt an amazing team. As we always aim to improve at Blenheim, your suggestions are always welcome. Thank you again.

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Review from Emma W (Granddaughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience

The first visit seems nice and friendly. Only spoke to one staff member who was amazing. I couldn't rate everything as not been enough to see.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for taking the time to review Blenheim Care Home. We constantly strike to improve our home for all our residents, as they deserve the best care and support. At Blenheim we actively encourage rooms to be personalised and I am happy to discuss how we can improve on this on your next visit. Thank you again.

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Review from Valerie W (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience

We as a family have been very impressed by the dedication and care the staff give to each resident. Our dear mother has been very well cared for as a result she has done extremely well and seems happy and settled. Blenheim Care Home also has a homely atmosphere that is so important to make the residents

feel it is their home.

Reply from Tracy Jennings, Manager at Blenheim Care Home

Thank you for taking the time to review Blenheim Care Home, we are privileged to have mum with us and also consider you as part of our family. Your kind words will be passed on to the staff who are without a doubt an incredible team. As we always aim to improve at Blenheim, and your suggestions are always welcome. Thank you again.

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Review from E B (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident in Blenheim since 2016. Various staff and management changes in this time but the care has always been very good. A great deal of effort is made to provide stimulation and activities for the residents. Relatives are invited to be involved in activities and to feel cared about

also.

Reply from debbie boyd, Marketing at Blenheim Care Home

Thank you for your review. We are pleased you feel supported by our team and that your mother is receiving high-quality care at our home. Please like/follow our dedicated Blenheim Care Home Facebook page to receive updates direct from the home, as well as great photos of the many varied activities we offer.

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Review from Sarah B (Granddaughter of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience

My nan has been a resident since March 2020. She is really happy in the home and she is very well looked after by all the staff. We have enjoyed garden visits in the summer and the manager, assistant manager and all the staff have been amazing and so caring to Nan, me and the family.

Reply from debbie boyd, Marketing Executive at Blenheim Care Home

Thank you. We are delighted to hear that your nan is happy and we enjoy having her with us in our home. We are glad you have enjoyed visiting in our lovely garden over the summer months.

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Review from Michael M (Son of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience

All staff are very caring and so kind, the facilities are excellent in the home, I am so happy my mother is in such great care. Every time I visit, the staff are always friendly and cheerful, nothing is too much when making requests.

Reply from debbie boyd, Marketing Executive at Blenheim Care Home

Thank you. We are delighted to have your mother in our home and enjoy making her and the other residents happy.

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Blenheim Care Home

Care Provided by Blenheim Care Home

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