Over all time Linkfield Court Residential Care Home has 3 reviews.
Review from Mark G (Brother of Resident) published on 28 October 2021
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie B (Daughter of Resident) published on 23 September 2021
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Reply from Yolanda Farrell, Manager at Linkfield Court Residential Care Home
Thank you for your review and we are sorry that Mom has stated to you she felt the way she did. However, during Mom's stay she was asked every day by the carers if she was OK or if there was anything she needed or would like to be different because the care team were aware that Mom could be anxious given it was her first time coming into care for a respite stay. All interactions were documented on our computerised notes and Mom did not disclose that she was unhappy at any time, she always stated how happy she was and how she was enjoying her stay, and even commented that she would like to return for another respite stay with us. Mom also enjoyed time in the communal lounge and in the garden and even enjoyed feeding the wildlife and playing with the resident dogs (all of which is on our CCTV which you are welcome to view if you would like to contact us to make an appointment to do so). I apologise for the discharge and have discussed this with the team. We hope Mom has settled now.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael D (Son of Resident) published on 1 June 2020
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Date: 25 Jun 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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