Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG
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9.7 69 Reviews
  • Talbot View, Bournemouth
Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth.

Talbot View has 59 welcoming and comfortable, fully furnished rooms, as well as a 24-hour call bell, ensuring residents are comfortable, safe and expertly cared for.

The experienced and well-trained team at Talbot View deliver compassionate care in a home-from-from atmosphere. All residents can enjoy a wide variety of activities and entertainment if they so wish, including trips to local landmarks in the Care South minibus.

Talbot View residents enjoy plenty of communal lounges for social interaction or quiet relaxation and the home has a lovely enclosed, sunny garden.

Care Provided by Talbot View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Neil Dominy (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Talbot View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,385
    • Self-Funded Residential Dementia Care from £1,485
    • RESPITE Self-Funded Residential Care from £1,510
  • (these prices are only a guideline, please contact Talbot View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 69, showing 1-20
9.7

Talbot View has a Review Score of 9.7 (9.698) out of 10, based on 29 reviews in the last 2 years. Over all time Talbot View has 69 reviews.

Overall Experience

  • 53
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My father had been resident at Talbot View Care Home for nearly two years until his death on the 29th of January 2025. My husband and I are very grateful to all the staff for their love, care and kindness - and the many cups of tea.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank for your review - We all send our condolences to you and your family at this sad time. Thank you for your lovely words, we will share them with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My parents were admitted for respite care. From my first visit to Talbot View, I can only commend all staff and managers. The process was quick, efficient and so friendly, nothing was too much trouble. The home is like one big family and I can't praise it enough. I am so thankful I found this gem! Hoping
they'll become permanent and I know that they will be cared for to the highest order.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your 5-star review. It means so much to the team to receive such lovely feedback.


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Overall Experience  Overall Experience 4.0 out of 5

My mother was looked after for 3.5 years, during that time we saw a different manager (3 changes). There are many different carers also on alternative shifts and alternatively different wards. The most recent manager was the most effective, listening to my complaints and acting on them effectively and
in Mum's final months I am so grateful for this. Also, I am grateful to the carers and senior staff in her final few days they loved my mum.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review - we are pleased to read how your concerns have been acted on effectively. We offer our condolences to you and your family during this hard time.


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Overall Experience  Overall Experience 4.0 out of 5

Staff and management are friendly and welcoming and have a good sense of humour. On my visits they have always been kind and caring towards my grandmother and take time to talk to family. My grandmother's room is clean and tidy and homely, it feels like an extension of her house before with her treasured
photos and favourite ornaments. Food is nutritious and well cooked/presented with ample choice. I believe my grandmother is happy and at 101 is still treated with respect and dignity.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review. We are so pleased your grandmother feels so at home at Talbot view. We will share your lovely review with all the team.


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Overall Experience  Overall Experience 5.0 out of 5

A most pleasant time was spent here.
The staff are well trained, considerate, well organised, loving and caring. Nothing is too much trouble. Answer calls quickly. The food is tasty with choices. Two weeks of respite care, was nervous but no worries. Will certainly keep in contact and am happy to return.
Would be happy to make it permanent if the need arises sight not good/mobility!

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review - the team will be pleased to hear you enjoyed your respite stay.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had respite here for two weeks, very happy with the care she received. The manager was amazing, nothing was too much trouble very caring and professional. Would highly recommend this home. My mother-in-law is very happy to return again.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your 5* review, your feedback means so much to the team!


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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and well cared for within the group! I as her son and POA am also happy!
I did try Mum in a different care home but I wasn't happy with their ethos and lack pro-activeness! (I only allowed her to stay there for a week!). This confirmed my want to reintroduce her to a different
home (before the previous experience, Mum was in a care home of the same group). All is good for her here!

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your 5* review, feedback means so much to the team! Wishing you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Visiting my aunt in a clean, friendly, well staffed, secure and caring environment. Offers peace of mind to relatives knowing that your loved ones are being looked after appropriately.

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Overall Experience  Overall Experience 3.0 out of 5

Satisfactory.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review; I understand the team has contacted you to discuss your feedback and hope to be able to support you again in the future. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

I visit monthly with my dog Teddy representing Calling Canines. I have found all staff very pleasant and helpful and my dog and I like to see the residents to cheer them up.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for leaving a review, we love having Teddy with us and look forward to seeing you both again soon! All the best.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had to leave her rest home after nine years of residency due to the home closing, so it was a very upsetting experience. After visiting Talbot View I knew everything would be okay. The staff are amazing, caring, friendly and professional. My mum has received fantastic care, which has made
this difficult time easier. The rooms are clean, comfortable and nicely decorated. I have only experienced good, positive and caring treatment.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for taking the time to review Talbot View - your feedback is greatly appreciated. I am so pleased your mother has settled into life well at Talbot View, wishing you both all the best.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the Talbot View team enough, for not only looking after my beloved Mum, but also for the support they provided for my family. Mum suffered from Alzheimer's. This was a new experience for our family, so it was a steep learning curve as well as coping with losing Mum day by day. The lovely
staff at Talbot View helped us so much on this tough journey, something we will never forget. Now our lovely mum has gone, I not only miss her, but my Talbot View family will stay with me forever too. They are worth their weight in gold!

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your kind words, I am so sorry to learn of your mother's passing. Feedback is so important and your comments will mean so much to the team. Thank you so much and wish you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Very good staff and facilities, especially kind to my auntie and friendly, and I believe she is well looked after. We considered ourselves lucky to get her into Talbot View. She enjoys her trips out in the minibus.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your kind words; I am so pleased your auntie is enjoying living with us at Talbot View, wishing you all the best.


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Overall Experience  Overall Experience 4.0 out of 5

My aunt is well looked after and has the opportunity to partake in quite a lot of activities and some outings. She is happy in the home and the staff seem very caring. The home itself is fresh and bright and well organised into separate wings with a limited number of residents in each so it feels more
homely.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your review, all feedback is greatly appreciated. The team at Talbot View will be so pleased to read your comments. All the very best.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic and very patient with my father, they are very caring and thoughtful, the home is very clean and tidy, my father enjoys all his meals and is always being offered tea, coffee and cold drinks to keep him hydrated. We are also greeted with a warm welcome and offered beverages even
when they are very busy. I quite often witness their caring side when they sit down with the residents and try to get them to join in on conversations and activities.

Reply from Phil Smith, Director of Residential Care at Talbot View

I am very grateful for you taking the time to leave a review for Talbot View, feedback means so much to all of us at Care South. Thank you for your kind words, all the best.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Talbot View for 18 months and the care he receives is excellent. I can't thank all the staff enough for all their great work and compassion. It's such a warm welcoming place with great facilities, I would highly recommend this home. Thank you to all the staff for all you do for
Dad.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your kind words, I am delighted that Dad is enjoying living with us at Talbot View, the team do a wonderful job. I will be sure to pass on your feedback. Wishing you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, amazing caring staff.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your 5* review, feedback means so much to the team! Wishing you all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last 2 years in the loving care of Talbot View. The family was warmly welcomed day and night. Her personal care was immaculate and her mental wellbeing was still at the utmost of care at the end. The entertainment team positively produced singalongs, fetes and daily activities. Mum was
happy to be there and in her own words was 'coddled' by the staff and wouldn't want for better.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for taking the time to leave a review, your feedback will mean so much to the team at Talbot View. Wishing you all the very best.


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Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the carers and staff at Talbot View. My Mum was at Talbot View for a total of 19 months during that time she was well looked after and treated with love and dignity.
Sadly Mum is no longer with us, she passed away peacefully at Talbot View in January at the age of 93.
The love
and support given to Mum and the family was truly amazing, nothing was too much trouble. All the staff were so kind, caring, and supportive of us right to the very end.
A big thank you to everyone at Tablot View and Care South.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your wonderful 5* review. Your kind words mean so much to everyone, I will be sure to share them with all of the team at Talbot View.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was fortunate to have stayed for just over 2 years in Talbot View. The duty of care to my mother during her stay was exceptional. The quality of care and the professionalism of the staff were outstanding. Having worked in this business for many years I was constantly impressed with the dedication
that all grates of staff displayed during their working day..

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your fantastic 5* review! Your words mean so much to the team at Talbot View, thank you again and wishing you all the best.


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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Talbot View is calculated as follows: ( (261 Excellents x 5) + (64 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 344 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Talbot View is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Neil

Neil Dominy

Job Title: Home Manager

Joined: 2024

Neil started his career in care in 1995 as a Care Assistant and has held several positions since. He has obtained his Level 4 and Level 5 diploma and Registered Managers Award.


Neil has recently transferred from Dorset House to Talbot View care home.


“I thoroughly enjoy my role as Home Manager and am very pleased to be part of the Talbot House team, providing excellent care and support to our residents by ensuring they have positive experiences.”


In his spare time, Neil enjoys spending time with friends and family.


Frequently Asked Questions about Talbot View

What types of Care is Talbot View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Talbot View provide?

Own GP if required is an additional type of care provided.

How many Rooms does Talbot View have?

There are 59 Single Rooms.

What are the Facilities & Services at Talbot View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Talbot View to the centre of Bournemouth?

2.2 mile(s) as the crow flies, distance by road may be significantly further.