Talbot View

66 Ensbury Avenue, Bournemouth BH10 4HG
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9.7 69 Reviews
  • Talbot View, Bournemouth
Talbot View is a modern and welcoming purpose-built residential and dementia care home in Ensbury Park, Bournemouth.

Talbot View has 59 welcoming and comfortable, fully furnished rooms, as well as a 24-hour call bell, ensuring residents are comfortable, safe and expertly cared for.

The experienced and well-trained team at Talbot View deliver compassionate care in a home-from-from atmosphere. All residents can enjoy a wide variety of activities and entertainment if they so wish, including trips to local landmarks in the Care South minibus.

Talbot View residents enjoy plenty of communal lounges for social interaction or quiet relaxation and the home has a lovely enclosed, sunny garden.

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Care Provided by Talbot View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Neil Dominy (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Talbot View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,385
    • Self-Funded Residential Dementia Care from £1,485
    • RESPITE Self-Funded Residential Care from £1,510
  • (these prices are only a guideline, please contact Talbot View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Talbot View Reviews (69)

Total of 69, showing 21-40
9.7

Talbot View has a Review Score of 9.7 (9.698) out of 10, based on 29 reviews in the last 2 years. Over all time Talbot View has 69 reviews.

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Review from T M (Wife of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Talbot View is a very happy home with caring staff. Nothing is too much trouble and any request is dealt with immediately or as soon as possible. My husband is loved by the staff and he in turn loves them which makes my life easier, because it broke my heart when I could no longer cope and he had to
leave our home. I know that he is in good and safe hands so thank you very much I cannot praise you enough.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your wonderful review. The team at Talbot View will be absolutely thrilled. Wishing you all the very best.


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Review from Claire O (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide amazing care for my mother making her as comfortable as possible in what was a very distressing time for her as she was at end of life.
They also provided support for myself keeping me informed at each staff of my mother's care and dealt with everything in a very professionally way
when she passed away.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your 5* review, I am so sorry to learn of your mothers passing, wishing you all the best for the future.


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Review from D H (Wife of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Talbot View a friendly and helpful. Nothing is too much trouble and makes you feel that your loved ones are in good hands. I would not hesitate to recommend Talbot View. Home to Home. Staff go that extra mile and beyond.
Thanks for everything

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for your wonderful review, the team at Talbot View will be delighted with your feedback. Wishing you all the best.


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Review from G W (Sister of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very happy here and feels it is like 'Home'. Contact with the management is very good and they keep me informed since I live a long distance away.

Reply from Phil Smith, Director of Residential Care at Talbot View

I am so pleased that your sister is enjoying her stay with us at Talbot View, I will be sure to pass on your feedback to the team, all the best.


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Review from R R (Nephew of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst my aunt was only in Talbot View for three months the staff did all they could to make her as comfortable as possible and took on board some of the challenges in caring for my aunt with understanding and patience, looking after her with kindness and dignity. The staff were always on hand to talk
and the reception telephone was always answered promptly.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for taking the time to leave a review - I am so pleased to read your comments and the team at Talbot View will be delighted. Wishing you all the very best.


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Review from J T (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a shock for mum to have to move into a care home quite so soon, however, we have found Talbot View to be very accommodating to mum's needs. As we all do - mum has her good days and bad days but in general she is quite happy. The difficulties we have experienced are mainly due to not understanding
how the care home works/procedures etc. However due to the nature of the staff we overcome any problems quickly. Mum has made some excellent relations with other residents and with the excellent staff.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for leaving a review. I am glad that mum is starting to settle into life at Talbot View, of course it can be quite daunting coming into a new environment, I am glad she has made relationships with both staff and residents alike. Wishing you and her all the very best.


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Review from Julie B (Daughter of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Talbot View for the past ten years, she has always been very happy and said "I feel as though I am on a permanent holiday," care staff are dedicated, fun, and supportive. I am more than happy with the care that my mother receives, there is a very good activity team who organise
trips, crafts, games, etc., also very supportive management.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you for leaving a review, I am so pleased that Mum loves her home at Talbot View. Who doesn't want to feel like they're on a permanent holiday?!? Wishing you both all the very best and I will of course feed your comments back to the staff.


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Review from Helen D (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing. My mother was in here from May 2023 and she was treated with great respect. Nothing was too much trouble for any of the lovely staff. Even the visitors were treated so well, always offered drinks and even food. I can highly recommend you put your loved ones in here. The staff
felt like my family so much love given. Even at the end of my mother's life the staff arranged everything for us. They took all the stress away from me and made me feel at ease at a very difficult time.

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your kind review and I am so sorry to learn of your mother's passing. We wish you all the very best.


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Review from Sue C (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Talbot View is an outstanding residential home. My mother has been there for eighteen months and her care throughout has been exceptional. I cannot praise the staff highly enough. Mum has improved both physically and mentally since she moved there due to the care and attention she has received. Everyone
there is cheerful and welcoming and the building is bright and airy. I would recommend Talbot View without hesitation. Many thanks to all the wonderful staff who care for Mum. I would give it ten stars if I could!

Reply from Phil Smith, Director of Residential Care at Talbot View

Thank you so much for your lovely 5* review, the team at Talbot View will be delighted. Wishing you all the very best.


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Review from S W (Daughter of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Talbot View in July 2022. The atmosphere at the home is very welcoming, homely and caring. He was very well looked after. If you are looking for a care home for a loved one, I cannot recommend Talbot View highly enough. The staff are all very friendly, cheerful and caring.

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Review from John S (Son of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent four months in Talbot View and the standard of care she received was excellent. The patience and kindness she was shown was outstanding. She was 103 years old and needed a lot of attention, which she was given by the excellent staff. At the end of her life, she was shown great dignity
and the staff made sure she was comfortable at all times. Many thanks to you all in the Mulberry Unit, for all your hard work.

Reply from Aaron Whitehead, Director of Residential Care at Talbot View

Thank you for taking the time to leave Talbot View a review. I am sorry to hear of your mothers passing, it really does mean so much to the staff to read reviews like this. Wishing you all the best.


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Review from S D (Sister-in-law of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has proved to be a kind and caring environment for my brother-in-law always greeted me with a warm, friendly face and made to feel at ease. The staff all work really hard and are always pleasant and helpful. Would recommend it to anyone finding the need for a home for a relative.

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Review from Annette C (Sister of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into Talbot View in December 2021 and we would like to thank all staff for making myself and most importantly, my sister very welcome. You were helpful, friendly and caring. At a very emotional time we were made to feel at home, also felt that my sister would be safe when leaving her.
Thank you all so much.

Reply from Aaron Whitehead, Director of Residential Care at Talbot View

Thank you so much for your lovely review of Talbot View. I'm so pleased your sister enjoyed her stay with us. I'll be sure to pass on your comments to the team. Wishing you all the best for 2022.


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Review from Allison M (Daughter of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for making the last two years of my mum's life so fantastic despite difficult times during the pandemic. The care she received was excellent and she was always very happy when we video called or I visited. Thank you Talbot View - you are the best. I am missing coming to visit Mum, but also
missing the staff too.

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Review from Glen C (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care Mum is receiving. The staff are always very polite and efficient and nothing is too much trouble. They have done a fine job in very difficult circumstances.

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Review from Mark B (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent caring staff who have made my mother very comfortable and happy in her final years.

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Review from Linda J (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and well looked after by the excellent and happy staff. I would recommend it to anyone. She looks forward to the hairdresser coming.

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Review from Jennifer H (Daughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum returned to Talbot View after an 8 day stay in the local hospital, following hip surgery. The following day, we were informed by staff that she was so poorly, they thought she wasn't going to recover. Everyone was so shocked at her poor state of health. One month on and I can truly say that due
to the love, care and devotion of all the staff, Mum has pulled through. We still have down days with her, but we know that it is solely due to the love shown by the staff and other residents, that she is still with us.

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Review from Lee H (Son of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Talbot View is always extremely hospitable and welcoming when visiting. I feel my mum is very well looked after with the care she needs at this time in her life. People who work at Talbot View keep the environment stimulating and as comfortable as can be. It's clear the care home has taken pride in
how it navigates it's way through COVID, protecting residents as much as possible, ensuring safety yet also making visits as joyful as can be. Facetime contact has been a lifeline.

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Review from J Y (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is always treated with dignity. We have found that some staff members are excellent, caring and hardworking, which frequently highlights those members of staff that aren't. One area we feel needs improvement is laundry. Our mother frequently has clothing in her room that does not belong to
her, and we have found other residents wearing her clothes on more than one occasion. We always name her clothing.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Talbot View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Talbot View is calculated as follows: ( (261 Excellents x 5) + (64 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 344 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Talbot View is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Neil

Neil Dominy

Job Title: Home Manager

Joined: 2024

Neil started his career in care in 1995 as a Care Assistant and has held several positions since. He has obtained his Level 4 and Level 5 diploma and Registered Managers Award.


Neil has recently transferred from Dorset House to Talbot View care home.


“I thoroughly enjoy my role as Home Manager and am very pleased to be part of the Talbot House team, providing excellent care and support to our residents by ensuring they have positive experiences.”


In his spare time, Neil enjoys spending time with friends and family.