Aranlaw House Care Home

26 Tower Road, Poole BH13 6HZ
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10 39 Reviews
  • Aranlaw House Care Home, Poole
Welcome to Aranlaw House, the distinguished care home nestled in the heart of Bournemouth & Poole, renowned for its expertise in mental health and dementia care. They take immense pride in their 'outstanding' rating from the Care Quality Commission (CQC) across all five areas, a testament to the unwavering commitment to excellence since February 2020.

Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in a supportive and enriching environment. The home boasts unique spaces, including an in-house pub and a safe, tranquil garden area, providing residents with opportunities to relax and socialise. A variety of engaging activities are offered daily, encouraging creativity, connection, and joy. Residents also enjoy the companionship of friendly house cat and rabbits, adding warmth and comfort to their experience. Aranlaw House is a house dedicated to fostering independence and creating a space where residents can truly thrive.

Care Provided by Aranlaw House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fernanda Ramari (Registered Manager)
  • Admission Criteria
    • Contact Care Home
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Aranlaw House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • The weekly charges start at £1600, but they may vary depending on the assessment conducted by the home.


  • (these prices are only a guideline, please contact Aranlaw House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Aranlaw House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.


  • Parking
  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.


Aranlaw House Care Home Reviews (39)

Total of 39, showing 1-20
10

Aranlaw House Care Home has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Aranlaw House Care Home has 39 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for by the wonderful team at Aranlaw from September last year until her death at the beginning of this month. She transferred from another care home that could no longer meet her complex needs as she entered the final stages of vascular dementia. During that time the care she received
could not be faulted. The team are professional, caring and compassionate. They worked tirelessly to make my Mum's last few months comfortable and secure. The staff always kept me informed of any concerns about her condition, going above and beyond to resolve any difficulties.
During her end-of-life care, my mum was treated with dignity and respect. The care and support the staff gave to our family was second to none.
I would have no hesitation in recommending Aranlaw.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad has been at Aranlaw House for three years and he is always happy with I visit him. He goes on trips and they take very good care of him. If I need anything from management they are always there to support us.

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Overall Experience  Overall Experience 5.0 out of 5

I like Aranlaw House. I feel supported by the caring staff. It's a comfortable place and feel looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle was cared for at Aranlaw Care Home. The staff were amazing - he was not married and had no children so we as nieces and nephews were his 'children'. His love of cups of tea was well catered for and he was so happy there.

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Overall Experience  Overall Experience 5.0 out of 5

This place is so good.
My breakfast is very tasty and love going out to the beach hut.
The team are wonderful.

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Overall Experience  Overall Experience 5.0 out of 5

I know how difficult my friend can be, and seeing how staff and management deals with him, it is just amazing. They are patient, kind and always try to keep a good sense of humour to such a difficult situation. I know my friend is in good hands and I also feel happy when visiting him. Thank you for
the hard and amazing work.

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Overall Experience  Overall Experience 5.0 out of 5

I find it great here, the people are nice, I can move around and do what I like.
The food is great and do all the food I like even when not on the menu.
I am happy my family can come and see me when I want to.

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Overall Experience  Overall Experience 5.0 out of 5

The environment it’s so good, all staff are friendly and very caring, my friend looks so happy and comfortable in there. Food is good and is very clean place! I recommend it, all staff greeting you with a very good and warm welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude towards the incredible staff at Luxury Care Homes for the exceptional care they provide to my grandmother. The difference in quality, from her previous residence to now, is night and day. Every member of the staff has shown nothing but compassion, professionalism, and
dedication, making her feel truly at home. The facilities and her room are of the highest standard, offering comfort and security that is unparalleled. It’s a place I wholeheartedly recommend to anyone seeking peace of mind for their loved ones. Thank you, Luxury Care Homes, for setting a new benchmark in care. Your work is truly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Aranlaw is a wonderful house, every time I visit I have a good time and my friend is always looking nice and I can see the care is outstanding, the activities are really fun and the food is very tasty, I recommend Aranlaw to anyone that is looking for care home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law who has Alzheimer's disease has been residing at Aranlaw House Care Home for nearly a year. The manager and staff at Aranlaw appear to meet all of her needs plus the needs of all the other residents and I have been very impressed by all the activities arranged for the residents on a
daily basis. My mother-in-law has complex needs so these activities are important to her mental wellbeing and she seems very happy living at Aranlaw. Summing up, I would highly recommend Aranlaw not only for its patient care but also for the way its friendly staff treat all visitors.

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Overall Experience  Overall Experience 5.0 out of 5

I am the husband of a resident who suffers from Alzheimer's disease. My wife has been a resident at Aranlaw House Care Home for almost one year.
Overall, I find Aranlaw House's level of care and support for both my wife and I to be of the highest standard.
I would strongly recommend that others consider
this care home for their loved ones.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

Thank you so much for your kind words and recommendation. We are deeply committed to providing the best possible care and support to our residents and their families and it's heartening to know that you have found our services to be of a high standard. Your trust in us for the care of your wife means a great deal to us. We will continue to strive to maintain and exceed this level of care.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Aranlaw House Care Home for over 10 months. She is diagnosed with Alzheimer's disease. Aranlaw is an excellent care home and I would highly recommend others to choose it as their first choice for their relative requiring a residential placement. The manager and her team
consistently endeavour to meet all of Mum's needs and the needs of all residents. Mum has settled well despite her complex issues and this is due to the excellent care approach to her wellbeing, very important to Dad, myself and my family. There is always a positive, lively 'can do' attitude and a superb team of activity coordinators providing a varied and interesting programme of activities, extremely important to my mum and many others.

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Overall Experience  Overall Experience 5.0 out of 5

I visited my friend today and they are so happy and calm and relaxed and happy at Aranlaw House Care Home, it's amazing.
The home is such a nice home and I feel very welcome every time I visit.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

We're delighted to hear about your positive experience at Aranlaw House Care Home during your visit with your friend. It's heartening to know that they are happy, calm and relaxed in our care. Creating a welcoming and supportive environment for both residents and visitors is at the core of our mission. We are committed to providing top-notch care and ensuring that everyone who walks through our doors feels valued and embraced.
Your feedback encourages us to continue our efforts to maintain the high standards of care and hospitality that we are known for. We are grateful for your kind words and look forward to making every visit as pleasant and enjoyable as possible for you and your friend. If there's anything specific you'd like to share or any suggestions you have to enhance our services, please don't hesitate to let us know. Thank you for choosing Aranlaw House Care Home and we hope to see you again soon!


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Overall Experience  Overall Experience 5.0 out of 5

Aranlaw House Care Home is very good. I'm very happy at the home and the activities are good. Food is good too, I can't complain. The managers are always happy to help. The home is excellent.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

Hi,
Thank you for your wonderful review! We're thrilled to know that you're very happy at Aranlaw House Care Home. Your satisfaction with the activities, food and helpful managers means a lot to us.
We take great pride in providing excellent care and creating a positive environment for all our residents. Your feedback motivates us to continue delivering the best services possible.
If there's anything specific you'd like to share or any suggestions to further improve your experience, please feel free to let us know. Your input is invaluable to us.
Once again, thank you for your kind words. We're delighted to have you as part of our community and will do everything to ensure your continued happiness at Aranlaw House Care Home.
Best regards.


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Overall Experience  Overall Experience 5.0 out of 5

The home is so understanding of dementia and I haven't seen my friend so happy and accepted for many years as she is in this home.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

Thank you for your heartwarming review! We are delighted to hear that your friend is feeling happy and accepted in our home. Providing a supportive and understanding environment for residents with dementia is of utmost importance to us. We strive to create a compassionate and inclusive community where everyone feels valued and cared for. Your kind words inspire us to continue our commitment to making a positive difference in the lives of our residents. We appreciate your feedback and look forward to maintaining the highest standard of care and happiness for your friend and all our residents. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our home for your friend's care.


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Overall Experience  Overall Experience 5.0 out of 5

I am very glad to see Mum receiving the best care daily. She feels safe and happy living at Aranlaw House. Mum is well looked after with respect and I want to say a massive thank you to all the caring staff and management. They are all very supportive of the residents and family members.

Reply from Juliana Brasil, IT & Marketing at Aranlaw House Care Home

Thank you so much for taking the time to share your kind words and positive experience about Aranlaw House. We are thrilled to hear that your mother is receiving the high standard of care we strive to provide each day and that she feels safe and happy here.
Our staff will certainly be delighted to know that their dedication and hard work have made such a positive impact on both your mother's life and your own. It truly means a lot to us when family members recognize the care and respect we offer to our residents.
Please know that your gratitude and feedback are truly appreciated. We take pride in being supportive of both our residents and their families and will continue to uphold these values moving forward.
Again, thank you for your wonderful review. Please don't hesitate to reach out if you have any other feedback or questions or if there's anything more, we can do for you and your mother.


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Overall Experience  Overall Experience 5.0 out of 5

The staff and management team at Aranlaw House are very friendly and reliable people. The activities provided for the residents are very well planned and it's always a pleasure to visit my friend who lives at Aranlaw House, a big thank you!

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

We truly appreciate your kind words about Aranlaw House. It's heartening to hear that you've had positive experiences with our staff and management team. Our aim is to create an atmosphere of warmth and friendliness, and it seems we're hitting the mark! Your praise for the well-planned activities for residents is gratifying. We strive to ensure that our residents are engaged and happy, and feedback like yours confirms that we're doing our job well.
Lastly, we're delighted that your visits to your friend at Aranlaw House have been enjoyable. Our residents' happiness and the comfort of their visitors are our top priorities.
Thank you again for your wonderful review. We look forward to maintaining the high standards you've praised during your future visits.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Aranlaw House enough for the care they have given my mother over the last four years. All members of staff from the management team to the cleaners are kind and caring people and the residents are always their first priority. From my mother's first day to her last we never
had any doubts whatsoever about the care she was receiving at the home. The staff are truly amazing.

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Overall Experience  Overall Experience 5.0 out of 5

I like living here in a very good home.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Aranlaw House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Aranlaw House Care Home is calculated as follows: ( (212 Excellents x 5) + (2 Goods x 4) ) ÷ 214 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aranlaw House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Discover comfort at its finest in our rooms at Luxurycare' s Bournemouth and Poole care homes; each space is carefully designed for your comfort. Expect a homely atmosphere with thoughtful setups, providing everything you need for a pleasant living experience. Your well-being is our priority, and our rooms reflect our commitment to creating a warm and inviting home for you. Welcome to a place where comfort meets care.


Awards / Recognitions (2)

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Meet the Team (1)

Fernanda

Fernanda Ramari

Job Title: Home Manager at Aranlaw House

Joined: 2021

Allow us to introduce Fernanda Ramari, the exceptional Home Manager at Aranlaw House, an integral part of the Luxurycare Group since 2021. Fernanda has consistently demonstrated a deep commitment to the well-being and contentment of our residents. Her leadership, combined with a compassionate approach, has significantly contributed to creating a nurturing and welcoming atmosphere at Aranlaw House, truly making it a home for all.


Frequently Asked Questions about Aranlaw House Care Home

What types of Care is Aranlaw House Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aranlaw House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aranlaw House Care Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Aranlaw House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aranlaw House Care Home to the centre of Poole?

3.9 mile(s) as the crow flies, distance by road may be significantly further.