Aranlaw House Care Home

26 Tower Road, Poole BH13 6HZ
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10 39 Reviews
  • Aranlaw House Care Home, Poole
Welcome to Aranlaw House, the distinguished care home nestled in the heart of Bournemouth & Poole, renowned for its expertise in mental health and dementia care. They take immense pride in their 'outstanding' rating from the Care Quality Commission (CQC) across all five areas, a testament to the unwavering commitment to excellence since February 2020.

Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in a supportive and enriching environment. The home boasts unique spaces, including an in-house pub and a safe, tranquil garden area, providing residents with opportunities to relax and socialise. A variety of engaging activities are offered daily, encouraging creativity, connection, and joy. Residents also enjoy the companionship of friendly house cat and rabbits, adding warmth and comfort to their experience. Aranlaw House is a house dedicated to fostering independence and creating a space where residents can truly thrive.

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Care Provided by Aranlaw House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fernanda Ramari (Registered Manager)
  • Admission Criteria
    • Contact Care Home
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Aranlaw House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • The weekly charges start at £1600, but they may vary depending on the assessment conducted by the home.
  • (these prices are only a guideline, please contact Aranlaw House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Aranlaw House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.


  • Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.


Aranlaw House Care Home Reviews (39)

Total of 39, showing 21-39
10

Aranlaw House Care Home has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Aranlaw House Care Home has 39 reviews.

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Review from April H (Sister of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful Home, they are doing an amazing job during the Coronavirus Outbreak, I couldn't be happier. The home is lovely and the garden big and has enough space for my sister to come out a bit and have a relaxing day.

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Review from A P (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before Dad entered the home, we found staff to be very friendly. On entering the home Dad was made to feel at home straight away. Staff were on hand to assist him if he needed help, they treated him as if he had been there a long time.

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Review from Pauline C (Niece of Resident) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank the management and staff at Aranlaw House for caring for my aunt so well over the last 12 years. It was so clear to us on our visits to Aunt how everyone loved and cared for her and how much she was missed when she passed away. My husband and I also felt we were part of the Aranlaw family
when we came to visit, just as Aunt did. You made us so welcome and we have many fond memories of our trips down from North Yorkshire to see her. I really miss my daily telephone chats with Aunt and our friends at Aranlaw and will call in when we are next in Poole to say hello.

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Review from L B (Friend of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very homely care home with really friendly staff who make both residents and visitors feel so welcome.
My friend seems very happy and settled at Aranlaw House.

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Review from L B (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased and happy our Mum is in the care of Aranlaw.
Every member of staff even the chefs and cleaners are friendly and approachable.
We are pleased with her care and beautiful room.
Aranlaw staff go the extra mile for their residents.

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Review from Gemma H (Regular Volunteer) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really bowled over by the welcome and information I received at Aranlaw. Wonderful caring staff. Clearly an outstanding home.

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Review from Hannah M (Regular Volunteer) published on 28 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful and friendly home. Excellent standards of care. Amazing services for the residents. The staff are kind and genuinely loving to the residents. It touched my heart to see how loving the staff are.

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Review from Nicola K (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled down very well here.
His room is very clean and homely.
It's been very good that he has been on a lot of trips outside as he always has liked going out and not being hemmed in.
The staff are very good with him and he seems to get on with them all.
Activities are good as well.
The
only thing I hear him say negative is that he doesn't always like the main meals but he never goes hungry.

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Review from John B (Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding home. Wifi. Spectacular colourful within. I love living here.

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Review from Clare A (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aranlaw has been amazing for mum. The staff are phenomenal - nothing is too much trouble They are kind, patient, caring, fun, happy... the list is endless. The food is tasty and varied. They keep mum stimulated every day with fun activities and trips out. She is lucky to be a resident and mums general
wellbeing and happiness has improved since she has been here. Thank you.

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Review from Sue H (Wife of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Aranlaw 9 months ago having had a very traumatic stay at his previous home.
All the staff have invested time to get to know him and after a shaky start, he is now well settled.
He has his 'moments' but a robust care/support plan is in place to manage these.
We have a weekly outing
accompanied by a member of staff which is very enjoyable.
He is offered food and drinks regularly as well as at meal times after a visit I can go home with a smile knowing he is well cared for.

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Review from D B (Wife of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been at Aranlaw House he seems so well, and so much more alert. I notice the staff all seem very well trained and take their time with all of the residents. So much patience and definitely doesn't go unnoticed. The food is excellent - full marks to the chef. Cleanliness at Aranlaw
is wonderful, always pristine. Activities are really good - very well organised. Thank you all.

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Review from Susan C (Daughter of Resident) published on 8 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was formally diagnosed with Alzheimer's in 2013. He has been a resident of Aranlaw since February 2017, after unsuccessful stays at two other Care Homes. The first could not accommodate his 'exploring'. The second was glossy and professionally run, but restrictive and regimented. Aranlaw strikes
just the right balance. It is a true home full of care.
We can call in at any time to visit, and all residents are treated with respect and affection. The staff are warm, welcoming and friendly. Nothing is too much trouble and it is heartwarming to see the staff interact with the residents. Aranlaw is always spotless and the food excellent.
My father is at the stage where he is unable to sit up. No problem at Aranlaw, a special chair was purchased for him which helps to support him. This means he is not bedbound and can join the other residents in the lounge, dining hall and outside. Thanks to Aaranlaw, his quality of life is the best it can be at this stage of the disease.

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Review from AGL (Regular Volunteer) published on 8 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Aranlaw House regularly to minister to residents. I always receive a warm and friendly welcome from the whole team. The home is bright and cheerful and there is always lots of activities for the residents to get involved in.

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Review from Carole M (Wife of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am most impressed with facilities, staff and care at this home. My husband was very depressed and disorientated when he arrived, not to mention difficult and he is now very settled.
Full marks for cleanliness and the lovely food.

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Review from Howard D (Regular Volunteer) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a resident who formally attended my church in Yeovil. The lady I visit has nobody else in the world so she is very important to us. The care she receives has consistently impressed me, especially on unannounced visits. It is clear that they (the staff) treat her with dignity and love and the
evidence seen in her excellent appearance and overall wellbeing. I am very pleased with the care received.

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Review from Barbara H (Wife of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent several hours on each visit to my husband on most days of the week. During these visits, I have been able to observe all grades of staff and I'm always extremely impressed by their professionalism and warmth towards every single resident- no matter how challenging. I consider Aranlaw House gives
high-quality care to all residents and relatives/friends at all times.

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Review from Babs R (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best home there could be with the best carers.
All staff are well trained and caring. Activities are outstanding. Nothing is ever too much. Food is brilliant. Residents can have anything they chose if they don't fancy the menu of the day.
It is just outstanding.

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Review from Julie W (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Aranlaw care home very good. The staff are always very kind, helpful and caring. I am very happy with the care my dad receives whole he has been a resident.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Aranlaw House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Aranlaw House Care Home is calculated as follows: ( (212 Excellents x 5) + (2 Goods x 4) ) ÷ 214 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aranlaw House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

Discover comfort at its finest in our rooms at Luxurycare' s Bournemouth and Poole care homes; each space is carefully designed for your comfort. Expect a homely atmosphere with thoughtful setups, providing everything you need for a pleasant living experience. Your well-being is our priority, and our rooms reflect our commitment to creating a warm and inviting home for you. Welcome to a place where comfort meets care.


Awards / Recognitions (2)

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Meet the Team (1)

Fernanda

Fernanda Ramari

Job Title: Home Manager at Aranlaw House

Joined: 2021

Allow us to introduce Fernanda Ramari, the exceptional Home Manager at Aranlaw House, an integral part of the Luxurycare Group since 2021. Fernanda has consistently demonstrated a deep commitment to the well-being and contentment of our residents. Her leadership, combined with a compassionate approach, has significantly contributed to creating a nurturing and welcoming atmosphere at Aranlaw House, truly making it a home for all.