The Grange

2 Mount Road, Parkstone, Poole BH14 0QW
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4 Reviews
  • The Grange, Poole
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Care Provided by The Grange

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Cerebral Palsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jemma Amariei (Manager)
  • Admission Criteria
    • Over 18 no nursing care
    • Ages 18+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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The Grange Reviews (4)

Over all time The Grange has 4 reviews.

Overall Experience

  • 1
  • 3
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from Ann Y (Mother of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

With having no access inside The Grange for a year because of the pandemic, this review does not fit into any particular month.
I find the permanent staff know my son and can give him the personal care he requires, although the habit of moving staff from unit to unit means that the consistency required
is lost, and it is even more difficult to maintain with agency staff.
The one downside over the last year has been a lack of internet access in my son’s room. Unfortunately, he is unable to afford the monthly cost of broadband, and although there is the internet for resident’s use in a communal room, my son is unable to get himself there.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thanks, Ann, for your review. I have passed your comments onto the manager and her staff team to look into.


Facilities

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Treated with Dignity

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Value for Money

Review from R B (Father of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at many homes in the South of England. The Grange was by far the best then and is still very satisfactory. The location of The Grange and the fact that it was built especially for disabled persons commends it. The staff are the most important part of the caring business, and The Grange staff
are very good. The health of my son has been very good for the last 12-years that he has been a resident. My wife and I relocated to the area to be able to support our son.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thank you for your review. I have passed your words onto the manager and her staff team at The Grange.


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Treated with Dignity

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Review from Mark A (Husband of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst "The Grange" is not a particularly modern building, that is of little import. What matters is the care and attention given to residents by management and staff. Using this criterion, the care given has always been of a very high standard. My wife having been treated with understanding, kindness
and compassion at all times. My wife and I are indebted to all those at "The Grange" for their effort in providing and maintaining such high standards. I would recommend "The Grove" to others without hesitation.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thank you, Mark, for your review. I have passed your words onto the manager and her team at The Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Mike P (Father of Resident) published on 2 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter has now been at The Grange for eight years.
We have been very happy with the care and support she has received.
Recently we have been especially grateful for the help and care given to her in these very challenging times.
The Grange appear to have adhered to Government guidelines,
which ultimately have kept her safe.
Everybody at The Grange has done everything they can to keep her entertained while her normal outside activities have been curtailed.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Grange

What types of Care is The Grange registered for?

Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does The Grange have?

There are 27 Single Rooms.

What are the Facilities & Services at The Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Poole?

2.4 mile(s) as the crow flies, distance by road may be significantly further.