Bredon View

24/26 Libertus Road, Cheltenham GL51 7EL
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9.6 23 Reviews
  • Bredon View, Cheltenham
Bredon View is a friendly and energetic home which once comprised two separate houses, now converted to one larger building. The Manager and staff team are particularly resident focussed and this is reflected by the homely and inclusive atmosphere. Within an easy walking distance of Cheltenham Spa railway station, and close to main bus routes, travelling into town and further afield is simple, whilst a variety of shops are all close at hand. There is a variety of settings, including a conservatory and a veranda, available for residents to choose where to spend their time, as well as spacious lounges and dining rooms. The communal areas all look out onto the colourful gardens which have won prizes in the 'Cheltenham in Bloom' competitions for many years. A small hairdressing salon along with the usual assisted bathing and showering facilities enable the 26 residents to enjoy being pampered regardless of their ability/disability.

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Care Provided by Bredon View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Keaveny (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Bredon View Reviews (23)

Total of 23, showing 1-20
9.6

Bredon View has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years. Over all time Bredon View has 23 reviews.

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Review from Karen E (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this on behalf of all of the family - the whole team at Bredon View have been fabulous in their care, love and compassion for my mother.
It's a difficult and challenging time moving someone from their own home into residential care. The manager and her team went out of their way to help us
in making her room homely. Nothing was too much trouble for the team in putting shelves up and arranging the room to make her feel truly at home, in fact, it didn't take her long to refer to Bredon View as home. That's so reassuring and lovely for the family to hear, the entire staff are so friendly and work well as a team and we can't fault anyone. It's clean, warm and welcoming and I would highly recommend this home.

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Review from Jenny L (Niece of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is happy and well cared for in Bredon View. She feels safe and secure. The staff go well above and beyond expectations, showing kindness, patience and professionalism. Her health and well-being needs are well met. She enjoys the company and looks forward to the morning activities. Standards
of hygiene and cleanliness are excellent throughout and there is always a choice of food at mealtimes. The manager is efficient, well-organised, patient and cheerful, leading by example. She always makes time for residents and their families. We are so grateful.

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Review from Gillian H (Sister-in-law of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find staff very helpful and lovely. Always find room and home clean. As busy as they are, they always find time to talk and reassure us about what's going on. Cannot praise them enough.

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Review from Natalie A (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Bredon View Care Home. From first speaking to the manager through to now, my experience has been marvellous. My mum settled very quickly and is very happy here. All of the staff are friendly, kind, supportive and fun and they really look after my mum and make her laugh.
I love that I can visit at any time and that some staff have been here for many years. I always say that it comes from the top and the manager is just the best. Thank you to everyone for caring for my mum so well.

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Review from Theresa W (Granddaughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gramps has been at Bredon View for five years now, he settled in straight away and loves a sing-along with the staff and residents. Nothing is too much trouble for the staff and they are so supportive of the family as well as the resident. Well done and thanks to the manager and her team, you go above
and beyond!

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Review from N J (Nephew of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has sadly passed away at the age of 107, having spent a very happy five years at Bredon View.
I am writing on behalf of all my aunt's nieces and nephews to record our thanks to the staff for their professionalism, love, care and attention given to her over the past five years.
Bredon View
is a very happy place and provides excellent care. The atmosphere is warm, friendly and welcoming to both residents and visitors. Thank you!

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Review from Margaret C (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bredon View is very homely and clean. My dad has been a resident there now since 2018. He is happy there and settled in straight away. Management and staff are very friendly and caring and go out of their way to make sure his needs are met. He turned one hundred in November and the staff and residents
celebrated with him and made him feel special before accommodating a family visit. I would definitely recommend Bredon View to others for their family members.

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Review from A R (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My closest friend's Mum is a resident at Bredon View and has been here for several months now. All the staff are extremely kind, helpful, loving and caring, which is all you can ask for when a family member has to leave their own after many, many years. The home is full of laughter and love and I would
strongly recommend anyone to reside here.

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Review from T W (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care the residents receive is outstanding! My mother could not be happier she's 85 years old but still feels very valued which is great. Whenever I visit the staff always greet me with a smile and a cup of tea and a biscuit. The management always makes a point of saying hello and are always available
for a chat. The home is very clean and mums room is too. Thanks!

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Review from Pamela P (Respite Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was operated on in hospital. I wasn't allowed to walk and used a wheelchair. I was informed at the hospital that I could go to Bredon View. From day one they made me feel at home. The staff are all welcoming and helpful and the existing residents all get on with each other and make it a very happy
atmosphere. The food is very good. Recently the manager and deputy manager moved to another home and a new deputy manager replaced them. The new deputy is excellent with the residents and I will, in fact, be sorry to leave for physiotherapy.

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Review from Cynthia M (Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and really caring.

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Review from Sheila B (Friend of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has only recently moved in after her old home closed down. I was very happy for her to find that this home is so good. Most importantly, she has settled in well. She was worried about moving as she had been in the old home for many years. It is a very friendly place and the staff treat everyone
very well, including me when I visit. All in all, I could not be happier for my friend.

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Review from Elizabeth G (Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Newcomer! Settling into a routine and various activities. Very grateful for any "Trips Out" and lifts the spirits to "the way we were" and the way we lived and visited these places.

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Review from Elsie T (Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in my new care home.

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Review from Mike D (Friend of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely and warm home, the staff are very accommodating and when visiting I'm always treated extremely well.

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Review from Robert O (Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this residential home.
Everything is so clean. Nursing staff magnificent and so friendly, kind and helpful. Manager is out of this world and loved by all staff and patients. Would strongly recommend this home to friends.
Don't let her or any of the staff go, like a big family!

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Review from Ruth N (Respite Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's marvellous. Staff will do anything for me. It's no trouble for them.


The food is delicious. I don't think I can fault anything at Bredon View.


Reply from Debbie Smith, General Manager at Bredon View

Thank you, we're pleased that you are enjoying your stay with us.


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Review from T J J (Son of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Consistently good and kind care and treatment over three years during which physical deterioration led to assistance being needed for everything.
Staff were always helpful and dealt with any requests and suggestions made by families. Medical attention from outside was always requested promptly when
necessary.
Few staff changes occurred, which meant her needs and whims were known and helpfully dealt with.

Reply from Debbie Smith, General Manager at Bredon View

Thank you for your very kind comments, they are much appreciated.


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Review from J N (Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Asa home it is very good.

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Review from Ann S (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feel an alarm would be useful in the lounge in case of emergency (to call a member of staff) more in the way of activities and trips out to stimulate the residents. Staff are excellent, very caring, friendly and attentive, be nice to have some homemade cakes for the residents.

Reply from Debbie Smith, General Manager at Bredon View

Thank you for your review and I am pleased to tell you that we have lots of trips planned with our minibus over the summer. We always welcome suggestions from our residents as to places they would like to visit or events they would like to attend.


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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Bredon View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Bredon View is calculated as follows: ( (75 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 82 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Bredon View is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Bredon View

What types of Care is Bredon View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bredon View provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Bredon View have?

There are 26 Single Rooms.

What are the Facilities & Services at Bredon View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bredon View to the centre of Cheltenham?

1.3 mile(s) as the crow flies, distance by road may be significantly further.