Bredon View

24/26 Libertus Road, Cheltenham GL51 7EL
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9.6 23 Reviews
  • Bredon View, Cheltenham
Bredon View is a friendly and energetic home which once comprised two separate houses, now converted to one larger building. The Manager and staff team are particularly resident focussed and this is reflected by the homely and inclusive atmosphere. Within an easy walking distance of Cheltenham Spa railway station, and close to main bus routes, travelling into town and further afield is simple, whilst a variety of shops are all close at hand. There is a variety of settings, including a conservatory and a veranda, available for residents to choose where to spend their time, as well as spacious lounges and dining rooms. The communal areas all look out onto the colourful gardens which have won prizes in the 'Cheltenham in Bloom' competitions for many years. A small hairdressing salon along with the usual assisted bathing and showering facilities enable the 26 residents to enjoy being pampered regardless of their ability/disability.

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Care Provided by Bredon View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Keaveny (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Bredon View Reviews (23)

Total of 23, showing 21-23
9.6

Bredon View has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years. Over all time Bredon View has 23 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 0

Date Published

23
0
0
7
16

Review from Robert E (Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and homely.

Reply from Debbie Smith, General Manager at Bredon View

Thank you for your review.


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Review from Alison M (Daughter of Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bredon View is a very warm and friendly home. The staff are friendly. The management team are second to none. Really knowing the needs of the residents. My mother is very happy here and is looked after very well. There are plenty of choices of food for her.

Reply from Debbie Smith, General Manager at Bredon View

Thank you for your lovely review. It is always nice for our staff to know they are appreciated as they work so hard to look after their residents.


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Review from Mary S (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Bredon View for over 2 years where she received excellent care and attention from all of the very caring staff. The manager and all staff were very approachable and nothing was too much trouble. Every day the residents were given a choice of menu for lunch and supper, and there
was always tea/coffee or squash available, not only for residents, but visitors as well who were always made to feel very welcome and encouraged to get involved with life at Bredon view. Mum used to love it when the music and movement lady came in and she enjoyed the sing-a long to all the old songs. Sadly my mum passed away at the end of November 2016 at Bredon View and everyone there has been kind and helpful at this sad time.

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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Bredon View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Bredon View is calculated as follows: ( (75 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 82 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Bredon View is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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