Cavendish Care Home

301 Stroud Road, Gloucester GL1 5LB
Submit a Review
8.2 40 Reviews
  • Cavendish Care Home, Gloucester
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Whittington House Nursing Home
Whittington House Nursing Home
9.4
Member Logo
Care Homes belonging to Richmond Villages Cheltenham
Richmond Villages Cheltenham
9.9
Member Logo
Care Homes belonging to The Hollies Care Centre
The Hollies Care Centre
9.8
Group Logo
Care Homes belonging to The Lakes Care Centre
The Lakes Care Centre
9.8
Group Logo
Care Homes belonging to Thirlestaine Park Care Home
Thirlestaine Park Care Home
9.8
Group Logo
Care Homes belonging to Resthaven Care Home
Resthaven Care Home
9.7
Show Cavendish Care Home on the Map

Care Provided by Cavendish Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Andrews (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Cavendish Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
    • Self-Funded Residential Dementia Care from £975

  • All inclusive other than personal expenses such as hair, clothing etc.
  • (these prices are only a guideline, please contact Cavendish Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Cavendish Care Home? View your Advertising Options

Cavendish Care Home Reviews (40)

Total of 40, showing 1-20
8.2

Cavendish Care Home has a Review Score of 8.2 (8.167) out of 10, based on 2 reviews in the last 2 years. Over all time Cavendish Care Home has 40 reviews.

Overall Experience

  • 25
  • 15
  • 0
  • 0
  • 0

Date Published

40
1
2
2
38

Review from Sharon B (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are kind and caring, my dad enjoyed being here. They all made him feel at home and they all became a part of his family.
Clean and nice homely environment.
Good management, kept you up to date with good communication.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear SharonThank you for the opportunity to care for Dad as well as your input and support.Dad is missed by all,.Please do pop in for a cup of tea (or coffee).


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M A (Wife of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff, always very cheerful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet B (Wife of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent the last five months of his life in Cavendish Care Home. He was treated with the utmost respect and affection. The quality of care started with management and the staff, of which there were always many on duty, are the most caring and loving group we could have wished for. They all
made his last days as happy and comfortable as was possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul S (Son of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In August last year, Mum had her last fall at her sheltered/independent apartment. Seeing her at lunchtime, I returned four hours later and found her on the floor. She was admitted to hospital, and after insistence by my wife, brother and I was not allowed back home for safety reasons, but in October
was admitted to Cavendish Care Home on the Stroud Road in Gloucester. It was not a home we chose and was the third one that social services attempted to find a place for Mum. God was looking after her then because by luck she ended up and spent the last nine months of her life in a caring and, I would say, loving environment. So on Thursday 29th July after a brief but strong chest infection Mum died and luckily she wasn't alone as my brother was with her.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear Paul
So glad that Cavendish worked out so well for Mum and your family. We do miss Mum and are comforted by your objective praise. Thank you to staff and the manager for such commitment and dedication to the home, specifically our residents.
Good things.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bronwen S (Daughter of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother was admitted for respite care in September 2020. We live 200 miles away so it was extremely important to us that we knew she was being cared for in a loving and caring environment. We feel blessed that the right place was available. We have managed to do several window visits a couple of
video calls and also face-to-face contact. We cannot praise the staff highly enough. She always looks well cared for and has never showed any signs of distress even though I am sure like so many elderly people with Dementia she must wonder where on earth we have disappeared to. The staff are never too busy to answer queries and seem to have great knowledge of Dementia and all their residents individual needs. Thank you all so much for all the love and respect you give to our loved ones.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear Bronwen
So glad that you are assured and witnessed Mum being so well cared for at Cavendish and that your requested visits have been catered for, especially given the large distance you are required to travel. Happy birthday to Mum (yesterday), look forward to celebrating many more together.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Son-in-law of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly staff and management; easily contactable.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear KW
Thank you for you continued support and kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela N (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my father has received during the last two years has been outstanding. The manager instils a very high standard of care and expectations across the staff, and the friendliness and attention to details for each resident are very reassuring. I would highly recommend this home to anyone for
their loved one to stay.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Thank you for noticing the detail in the high level of personalised care Cavendish Care Home provides to our residents and service to relatives.
Our manager has invested heavily in staff and it is very reassuring to hear how apparent this is. Thank you for your support over the period.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian K (Cousin of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No real problems - very good. Apart from windows should be open and more ventilation coming in.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Thank you for your response. The position of the windows in the lounges is very much determined by weather and wind conditions. I can confirm that thus far this week (and hopefully the rest of the week) the windows have been open for the residents to enjoy the warm breeze.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently become a permanent resident at Cavendish Care Home. The staff and manager have been really supportive and caring. I have been able to maintain window visits, and each time my mum seems happy and well cared for. (Unable to comment on rooms/food etc, as unable to visit inside).

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear A M
So glad Mum has settled so well and so quickly and you notice this. We are very blessed with a very capable manager and staff team. Glad we can accommodate your visits and keeping in contact with Mum.
Stay well and safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B L (Daughter of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cavendish Care Home has an extremely caring team of people, well-led by their manager. Throughout this pandemic year, I have been advised on Government policies concerning care homes when each step was taken by the Cavendish team. Any illness, fall or hospital visits concerning my mother, are immediately
reported to me, closely followed by the remedy or results.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear B L
Thank you for expressing your appreciation and acknowledgement of the personal care and concern provided for Mum by the amazing Cavendish team. We also appreciate your feedback on areas we can improve and take that on board.
Stay well and safe.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Wife of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind, clean, friendly care.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear A S
Such a positive review is really uplifting, particularly given that you are a professional working in the care sector. Thank you for your support through our various challenges, it has been helpful and is highly appreciated.
Good things.
Kind Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M E (Sister of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have been very pleased with the excellent care our brother has received for the past two years.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear M E
Thank you for your kind response and more so for entrusting us with the care of your dear brother. We value the relationship we have built with you and your sister over the years as well as the partnership in providing the best care we can for your brother. We look forward to many more good years together.
Stay safe and well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara C (Friend of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is obvious that the residents are happy and well cared for. The staff interact with them constantly with humour and kindness. My friend has settled in well and is always content and peaceful in herself. There is always a welcome from the staff and good communication. The aura of the home is a happy
one overall.

Reply from Steve Pinshaw, Director at Cavendish Care Home

Dear Barbara
It is really heart warming to hear that the hard work and dedication of the manager and team has produced such a result and one that is so objectively apparent. We certainly won't rest on our laurels and will continue to refine and improve the service.
Many thanks and stay well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John E (Friend of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Cavendish Care Home without warning and was warmly received by friendly staff who professionally "signed me in" and subsequently escorted me to the resident, who I found to be well cared for - neatly and appropriately dressed and groomed. Other residents in the lounge appeared well looked
after. Soon after I arrived a "fitness instructor" arrived and had a workout with those who wanted to participate while we just enjoyed the music and movement. The home was warm but not stuffy and had a pleasant smell. The garden was well maintained and flower beds very colourful. The home has undergone a major renovation and built a conservatory which houses the indoor beach - real sand, movie/projector of the sea with waves, sound and smell! I certainly felt relaxed after a few minutes "on the beach"! The resident speaks highly of the home and care she receives. The manager spent time with the residents and had a chat with me. Very impressed with the level of care given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah H (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is well run, with highly a competent manager who clearly cares, with kindness and respect.
The care team are friendly, always welcoming and I was always made to feel welcome, they treated my father with great care and kindness in a homely environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John P (Son of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management of the home is of the highest quality. The manager and senior support staff do much more than their job to ensure the residents and those who are their relatives are well informed and kept at ease. What I would have heard from other sources, this care home is vastly superior in nearly
all respects. The building is old and takes a lot of cleaning and maintenance but this is carried out to a very satisfactory level. I feel completely confident that the residents, some of whom must be very difficult are treated with dignity and as far as I can see, want for nothing. The senior staff should get a special mention showing both enthusiasm and dedication, my experience has been satisfactory at all levels.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian C (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

May I say I think this care home is superb. I would like to say the manager is most helpful and always there to address anything you need to say. The senior care assistant I can't fault but there again all the staff there are very caring they treat the residents with the utmost dignity and respect and
they tend to their every need whilst maintaining the friendliness and having fun with them. I cannot fault this home very clean all wood flooring and everything is where it should be I would recommend this home to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doris Marion W (Wife of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident feels this home. He is treated as a person, not a patient or responsibility. I don't worry about his treatment. These comments are also shared by my daughter. Staff and management are always ready and willing to listen and try to help with compassion and dare I say, love. I cannot praise
these people enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel C (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run.
Excellent staff.
Superb registered manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geraldine D (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Cavendish for the last five years. Since the present manager has been there the dementia care has improved immensely. The home is very dementia friendly i.e memory lane, sensory room, photographs, activities. I am extremely impressed with the activities coordinator she goes above
and beyond her duties as does the manager. The care staff work extremely hard and are very caring. The home comes over as friendly and very homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Cavendish Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Cavendish Care Home is calculated as follows: ( (15 Excellents x 5) + (9 Goods x 4) ) ÷ 24 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.542 Points relating to the number of positive Reviews for Cavendish Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

2017 GCPA Care Award Winner Activities Champion Award

Recipient: Cavendish Care Home

Date: Wednesday 24 May 2017 More details

2017 GCPA Care Award Winner Care Catering Award

Recipient: Cavendish Care Home

Date: Wednesday 24 May 2017 More details

2017 GCPA Care Award Winner Outstanding Contribution Award

Recipient: Cavendish Care Home

Date: Wednesday 24 May 2017 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Cavendish Care Home

What types of Care is Cavendish Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cavendish Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Cavendish Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cavendish Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cavendish Care Home to the centre of Gloucester?

1.4 mile(s) as the crow flies, distance by road may be significantly further.