Chargrove Lawn

Shurdington Road, Shurdington, Sandford, Cheltenham GL51 4XA
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8.6 29 Reviews
  • Chargrove Lawn, Cheltenham
Chargrove Lawn is situated in a semi-rural location which offers stunning views over fields to Leckhampton Hill. Despite the countryside location, the home sits halfway between Cheltenham and Gloucester, close to local shops and, being only a mile away from Junction 11a of the M5 motorway, accessing the home is easy. The Home itself is a converted and enlarged country house with open plan living and dining areas creating a spacious feel, whilst a sun room and smaller sitting room offer more private spaces for quiet times, or personal visitors. There is also a hairdressing salon where residents gather to make 'hairdressing day' a truly social occasion. The large, colourful gardens have, for several years, won prizes in the 'Cheltenham in Bloom' competition and support a variety of wildlife - including a badger sett! Although the staff provide a varied range of activities and pastimes, this is a quieter home well suited to those who enjoy lovely locations and stunning views.

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Care Provided by Chargrove Lawn

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Antony Haigh (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Chargrove Lawn Reviews (29)

Total of 29, showing 1-20
8.6

Chargrove Lawn has a Review Score of 8.6 (8.605) out of 10, based on 3 reviews in the last 2 years. Over all time Chargrove Lawn has 29 reviews.

Overall Experience

  • 18
  • 10
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Date Published

29
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26

Review from Tony K (Son of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by all members of staff and management was excellent from the time they visited my Mum in hospital to assess her needs to the point when she was fit enough to return to her own home.
The quality of care was matched by the range and quality of food as well as the cleanliness throughout
the home and the friendliness of the staff.

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Review from T C (Son of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been provided with excellent care in the final months of her life. The staff are all very caring and cannot be faulted.

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Review from A T (Husband of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, caring and professional and took great care of my wife.
Thank you.

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Review from Susan K (Sister of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Chargrove for 12 years since having a stroke.
He has been extremely happy there and gets on well with all the staff, who all treat him with respect and kindness.
I am always informed of any illness or accident which may occur immediately. I can't speak too highly of the home.
Thank you.

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Review from Christine B (Daughter of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 98 years old has had a nasty flu-like virus recently she has been quite poorly. The manager and the staff have looked after her magnificently. She is happy at Chargrove and considers it her home. I send my grateful thanks to all.

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Review from Rowena W (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I contacted Chargrove Lawn Care Home with the query of respite care, allowing myself and my husband to get away for a few days.
The matron was very helpful and I was invited to view and discuss details at Chargrove Lawn.
Mum was cared for and appeared happy when picked up a week later!
Sadly, however,
I did have a few problems settling her back into her flat, having had all done for her that week, pleased we are having some normality now.

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Review from Judy M (Respite Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to Chargrove Lawn, my legs were very swollen and I had an ulcer on my right leg. The staff here were very welcoming, and I had the room I needed, which overlooked my families back garden, and my grandsons back garden too. It was also at the back of my other grandson's bungalow. Thanks to
the district nurses, my legs have healed, and the swelling has gone, so I'm good to go home. I can't speak highly enough about the staff or how much they have contributed to my stay here. As for the care home manager - she has more than contributed to my stay, so thanks so much to all.

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Review from Jean D (Respite Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very comfortbale.
Staff kind, helpful, cheerful and encouraging.
Would be happy to return if the need arose.

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Review from A M (Daughter-in-law of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we could not be more pleased that we have managed to have mum placed in such a fantastic care home. The staff have been wonderful caring for mum with such kindness and respect.

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Review from Edward M (Son of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a week at the home for respite care and we couldn't have been happier with her stay. She was like a new woman after just a week. She was very well cared for.

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Review from A H (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My recently widowed mum stayed here for one week for respite care.
The staff treated her and us really well and helped mum return to full health and happiness. Thank you.

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Review from Mandy R (Daughter of Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to go into respite care as her husband was taken into hospital. Chargrove Lawn made what could have been a very distressing event for our family very easy and worry-free.


My mum was welcomed into the home with care and consideration for her needs.


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Review from Gwendoline O (Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found my few months of life as a resident in Chargrove Lawn is an experience I did not welcome, but have found surprisingly pleasant. The care staff make one feel welcome and do not complain when unexpectant demands are made on them. I think of them as my friends and will always be grateful for
the care and attention I have received.

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Review from Sue P (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother first stayed for respite care 12 months ago and was very happy here. 10 months ago she came to stay following hospital discharge. The staff gave her back quailty of life and a will to live. When she first arrived she was unable to do anything for herself, stopped drinking and eating. Staff
worked very proactively with her. She is happy, safe and warm. I can visit at any time and visit most days, sometimes at strange times. She is always warm and comfortable.

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Review from Mike D (Friend of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, lovely staff. When visiting my friend I'm always welcomed in a homely and professional manner, there is always activities going on and the atmosphere is a very happy one.

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Review from D S (Daughter of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, pleasant location and building. Staff are approachable and willing to assist or answer questions. We are able to visit at any time of day, although we avoid meal times through choice.

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Review from Chris E (Son of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed quite a lot of support when she first arrived at Chargrove Lawn and the staff provided it. She now seems happy and settled. We are very pleased with her level of care and the quality of her life now. Chargrove Lawn provides very good quality care in a compassionate and professional manner.
We feel lucky to have found this place.

Reply from Debbie Smith, General Manager at Chargrove Lawn

We do appreciate your review and are pleased that your Mother has settled happily in her new home.


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Review from Joyce S (Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoyed my stay here, the nurses are great.

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Review from Desmond C (Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have our lunch here every day and the service is excellent. We are both from Cheltenham, and we are both in our ninety years. If at some future date we had to consider moving into a care home, this would more than likely be our number one consideration.

Reply from Debbie Smith, General Manager at Chargrove Lawn

Thank you, I'm sure the residents at Chargrove Lawn enjoy your company for lunch.


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Review from Paul B (Grandson of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great home.

Reply from Debbie Smith, General Manager at Chargrove Lawn

Thank you for your kind review.


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Current Review Score: 8.6 (8.605)

Overview of Review Score

The Review Score of 8.6 (8.605) out of 10 for Chargrove Lawn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Chargrove Lawn is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.827 Points relating to the number of positive Reviews for Chargrove Lawn is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 3 Positive Reviews ÷ 5.2 = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Chargrove Lawn

What types of Care is Chargrove Lawn registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chargrove Lawn provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Chargrove Lawn have?

There are 26 Single Rooms.

What are the Facilities & Services at Chargrove Lawn?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chargrove Lawn to the centre of Cheltenham?

2.4 mile(s) as the crow flies, distance by road may be significantly further.