Chaxhill Hall Residential Care Home

Chaxhill, Westbury-on-Severn GL14 1QW
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8.1 4 Reviews
  • Chaxhill Hall Residential Care Home, Westbury-on-Severn
Chaxhill Hall Residential Home is a long established registered home for the elderly including dementia care. It is situated just off the main Gloucester to Chepstow road (A48). The home overlooks the river Severn across to the Cotswolds.

Chaxhill is within easy walking distance of a shop and the wonderful Severn and Wye Valley Smokery which serves a multitude of food dishes, wonderful place to take lunch. Chaxhill Hall also has a wonderful well maintained garden and decking area overlooking the fish pond and very pleasant views over the farming landscape.

The home accommodates and provides personal care for up to 36 residents. They also offer day care and respite care. All staff are trained in using assistive equipment for example hoists and bath seats etc. Chaxhill Hall specialises in care for older people, while also being skilled in the practice of dementia care. All care workers understand the complications and sensitive nature of mental health and look to support a pleasant day-to-day lifestyle alongside fulfilling their personal care roles.

While offering a homely interior, the home also focuses on making sure each resident enjoys a daily lifestyle that suits their abilities and interests, including organised activities and outings.

Dignity and independence are core goals of the service, with staff receiving expert training in a wide range of disciplines, including food hygiene, medication management and infection control.

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Care Provided by Chaxhill Hall Residential Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Mr & Mrs P A Whitehouse
  • Person in charge
  • Portia Brown (Manager)
  • Admission Criteria
    • Also take High Dependent and dementia
    • Ages 50+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Last Refurbishment: 2015

Funding & Fees Guide for Chaxhill Hall Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £900
    • Self-Funded Residential Dementia Care £850 – £950
    • RESPITE Self-Funded Residential Care £800 – £900
    • RESPITE Self-Funded Residential Dementia Care £850 – £900

  • Fees very depending on needs and room selected
  • (these prices are only a guideline, please contact Chaxhill Hall Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Chaxhill Hall Residential Care Home Reviews (4)

8.1

Chaxhill Hall Residential Care Home has a Review Score of 8.1 (8.139) out of 10, based on 1 reviews in the last 2 years. Over all time Chaxhill Hall Residential Care Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from J B (Son of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother chose Chaxhill Hall Residential Care Home due to their reputation. I can honestly say that I feel like the staff are my friends. They are so special and have treated Mother with such respect and dignity, giving her as many choices as possible during these last few years.
I am so thankful
to the management and all the staff who have made my caring for my mother safe, clean, easy and far more comfortable.

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Review from Alison D (Daughter of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I can't thank Chaxhill Hall Residential Care Home staff enough for the wonderful care our mum received, from arriving nearly six years ago to her recent passing. Throughout she was treated with compassion, dignity and as an individual with her own character and unique needs. The home was
always clean and welcoming with a friendly, family atmosphere. The staff are truly amazing - everyone in the team - they always go above and beyond. Our mum really felt at home, was very content there and was truly well looked after.

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Review from E D (Wife of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chaxhill Hall Residential Care Home is very clean and the staff are very friendly. They do care about the people in their care. They are also very kind to the family.

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Review from Marilyn S (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and her staff were very caring and considerate to our mother during her stay at Chaxhill. They kept us fully aware of her health and welfare during very trying times and were without a doubt incomparable in the care and compassion showed to us during her end of life care. Our family is very
grateful to all the staff at Chaxhill for their kind and thoughtful attention to both our and our mother's needs whilst she was in their care.

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Current Review Score: 8.1 (8.139)

Overview of Review Score

The Review Score of 8.1 (8.139) out of 10 for Chaxhill Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Chaxhill Hall Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.139 Points relating to the number of positive Reviews for Chaxhill Hall Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 1 Positive Reviews ÷ 7.2 = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Portia

Portia Brown

Job Title: Registered Manager

Joined: 2008

Portia began working at Chaxhill Hall in 2001 as a carer and work her way up to become manager in 2008 after completing her registered manager's award. Portia has received extensive training in all aspects of care, care home management and dementia care.


Frequently Asked Questions about Chaxhill Hall Residential Care Home

What types of Care is Chaxhill Hall Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chaxhill Hall Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Chaxhill Hall Residential Care Home have?

There are 32 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Chaxhill Hall Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chaxhill Hall Residential Care Home to the centre of Westbury-on-Severn?

1.3 mile(s) as the crow flies, distance by road may be significantly further.